Checked in late evening. They only had a rather smelly smoking room left, even though I had booked a non smoking room. No apologies, just that it was tough. I eventually ended up on a non smoking disabled room. no issues with that orher than it was such a battle - in fact these rooms are often more spacious. Ordered some room service that took so long to come they eventually gave it to me for free. The club sandwich that I then ate gave me food poisoning so I ended up spending most of the early hours making use of the spacious bathroom! Give it a miss, they don't deserve your cash.
- Official Description (provided by the hotel):
- The heart of Berlin: We will spoil you with wonderful 4 star luxury and 337 comfortable bedrooms and suites right on Alexanderplatz square. Experience close up one of Berlin's most significant public spaces and discover all of the attractions on foot. The 1600 m2 conference area is the largest on Alexanderplatz. We have a fitness and wellness zone, an attractive restaurant in the hotel including a cozy lounge and a separate smoker's room, as well as the "Destille" hotel bar. ... more less
- Reservation Options:
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