Booked bed and breakfast for 5 days which included free wi-fi. The postives are very clean hotel powerful shower with nice bathroom. Went down to breakfast on the first day which was a Friday they take your room number, then left you to find your own table, which proved to be a nightmare,nobody bothered to help. Saturday and Sunday was also like this they ran out of glasses, we asked for some the waiter returned with just 2 glasses and there were lots of people waiting for them he gave them to somebody else so we went to get cups to put orange juice in by this time orange juice had run out. Monday and Tuesday breakfast was not as manic. We went in the bar one evening for a drink the two drinks cost 12.20 euro we gave in 15 euros and the bar girl kept the change (we should have said something about this to her) no wonder the bar is empty if she does this often. We kept our room on as we had a late flight we asked the day before if this was possible they said 10 euro per hour extra we said this was fine and she extended our key, on our last day three people knocked on our door my husband had to write one of them a note with the time we were leaving as she did not understand english then a third person come to check to find out what time we were leaving. It is obvious there is no communction between reception and cleaning staff. On check out they tried to charge us for the wi-fi that was included in our room rate. We have stayed in many hotels in Europe this was the worst for breakfast not food but the service of couldnt care less. Would not stay here again.
- Official Description (provided by the hotel):
- The heart of Berlin: We will spoil you with wonderful 4 star luxury and 337 comfortable bedrooms and suites right on Alexanderplatz square in our H4 Hotel Berlin Alexanderplatz. Experience close up one of Berlin's most significant public spaces and discover all of the attractions on foot. The 1600 m2 conference area is the largest on Alexanderplatz. We have a fitness and wellness zone, an attractive restaurant in the hotel including a cozy lounge and a separate smoker's room, as well as the "Destille" hotel bar. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Agoda, Priceline, Odigeo, Ebookers, Traveltool, S.L.U., TripOnline SA, Cancelon, Hotel.de and HotelQuickly so you can book your H4 Hotel Berlin Alexanderplatz reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.