Just got back from a couple of nights there on a reward stay.
We arrived in the morning and they gave us an upgrade as I am a diamond member and even let us have the room in the morning which was most welcome.
Room is nice, spotless and comfortable.
2 downsides - the bathroom door in the room is glass and closes badly, so creates both noise and light at night if used and annoying if you are more than one in the room - simply a design fault.
Other is the Internet - I kept having to re-enter my codes to get online - though I suspect that may be more an Iphone thing than a hotel thing.
BUT - the best thing about this hotel that gives it a five star rating is the staff!! I saw all the reviews below, but didn't really understand till I was there. They were all so friendly and just couldn't do enough - especially Gordon - who was amazing, helped with everything, remembered our names, all with genuine warmth and a smile. A real credit to this hotel.
Location is great.
Overall a wonderful stay
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- Also Known As:
- Hampton By Hilton Berlin City West Hotel Berlin