my second stay here and the staff are the absolute best! They remembered my name....they smiled....they were accommodating.
The rooms although smallish are adequate....nothing the staff can do about that....my pet peeve is still the same...there is no where to store your "things" except for a very small closet....no drawers. This truly needs to be addressed.
Housekeeping was a little short this time around. Sometimes, my room wasn't refreshed until AFTER 4:30 PM when I was trying to rest. Frustrating...when they did come in, certainly not friendly...sounded Russian...go figure!
Mr. Gabriel, the assistant front desk manager should be the general manager...he was there every day attending to everyone he could....great employee and I thank him immensely!
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- Also Known As:
- Hampton By Hilton Berlin City West Hotel Berlin