Firstly I'll say that I cancelled a booking I had with another hotel in Berlin like two days before I went, as I got a good deal on this one and it seemed to be in a better location.
I'm glad I did this. The area it is situated in is fantastic. Literally right outside a UBahn station and you can walk to Alexanderplatz in about 20mins.
My room was spotless; cleaned every day. I was disappointed that our double bed was just two twin beds put together with two single sized duvets and two pretty crap pillows but oh well.
Our safe broke but a quick call to reception and they had a member of staff up right away to fix it so top marks for how efficient they are at dealing with problems.
Right beside a small cafe that does an amazing breakfast for not a lot of money and a Supermarkt is about 5mins walking distance away for ultra cheap beer etc ;)
This would be a 5* review, and to be honest even 4* is me being generous as I have a major complaint with the hotel. Upon arriving you are asked to provide a credit/debit card incase you damage the room etc, which is fine, everywhere Ive stayed has done this.
What they don't tell you is that they charge you £114 (or equivalent in your currency). I found this out a couple of days into my stay when I did some online banking on their free WiFi (reasonable speeds in my room, no complaints).
Now, this was not mentioned to me at reception upon checkin in that I would be charged anything up front. Freaking out that money had gone missing from my account I rang reception to be told they'd give it back once I check out. And fair enough I got it back straight away. But if I had any important direct debits coming out while abroad, and couldnt afford them due to this charge, Id be in for bank fee's and missed payments so I'm extremely upset that this happened. And for this i'm giving a generous 4* rating.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, TripOnline SA, Odigeo, Expedia, Agoda, Travel Republic (UK), Hotel.de, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your art'otel berlin mitte reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Art`Otel Berlin Mitte Hotel Berlin
- Park Plaza Berlin
- Berlin Park Plaza
- Art Hotel Berlin