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“Ok but not great”
3 of 5 bubbles Review of Regent Berlin

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Regent Berlin
Ranked #4 of 634 Hotels in Berlin
Certificate of Excellence
London, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Ok but not great”
Reviewed 25 May 2014 via mobile

My wife and I stayed here for a romantic 4 day weekend. Location is excellent.

The room was good and looked over the courtyard but there was noise every night from the popular restaurant around the corner including a European election party. The worst part of the hotel was the concierge who had a very bad attitude when we asked to undertake a variety of "different" things. Unfortunately this left a bad taste as we have experience in the tourism business elsewhere in Europe.

The evening turn down service came very early before we had left for the evening.

Whilst we were happy to go out the dining service within the hotel was only a Michelin starred restaurant or basically room service in room or the nice but noisy courtyard.

Stayed May 2014, travelled as a couple
Helpful?
Thank Simon H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RegentBerlin, Manager at Regent Berlin, responded to this review, 1 August 2014
Dear Simon H,

Thank you very much for taking the time to share your impressions with other travelers. It was a pleasure to have you as our guests.

We are very sorry that we did not meet your expectations. It is always our one and only intention to arrange the best stay our guests can possibly have whilst being on the road. We would be very happy to get that second chance to prove the philosophy of our Regent TAO and most certainly try to satisfy all your needs.

Your team of the Regent Berlin
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1,492 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (203)
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English first
Birmingham, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 May 2014

I was traveling to Berlin on business, and decided to extend my stay because of the long flights. The Regent was the perfect place to stay while exploring Berlin. It is small and quiet, but not far from anything. The manager and staff are at every bit as lovely and welcoming. For breakfast there were a lot of choices, and the coffee was delicious. I have stayed at many hotels, all over the world, and this was one of my favorites.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Elaine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RegentBerlin, Manager at Regent Berlin, responded to this review, 17 July 2014
Dear Elaine M,

We are delighted to learn that you enjoyed your stay at the Regent Berlin and appreciated our outstanding staff, the breakfast and the hotel’s location.

We are sending you best regards and are looking forward to your next stay with us.

Your team of the Regent Berlin
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Calabasas, California
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 May 2014

We stayed at the Regent with a group organized by our local public classical music radio station. The accommodations were well-appointed and comfortable, and the service was polished and gracious.
The location is conveniently near the Brandenburg Gate, Museum Island, Reichstag, Fassbender-Rausch Chocolatiers, and several nice restaurants of varying types and price ranges.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank ameliacat91302
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RegentBerlin, Manager at Regent Berlin, responded to this review, 1 July 2014
Dear ameliacat91302,

Thank you so much for your warm words and taking the time to share your impressions with other travellers.

It was a great pleasure to welcome you to the Regent Berlin and we are looking forward to welcome you again and again.

We hope we will get the chance to welcome you soon again. Please do not hesitate to contact us if there is anything else we can assist you.

Best wishes from Berlin,

Your team of the Regent Berlin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bethesda, Maryland
Level Contributor
34 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 14 May 2014

It would be very hard to beat the combination of location, stellar rooms, services and food that the Regent Berlin offers. It is within easy walking distance of virtually all of the city's prime sites: the Brandenburg Gate, the former Checkpoint Charlie, the Reichstag, Museum Island, etc.

The breakfast is simply superb in its variety and service; the rooms are very generous in terms of space, amenities, and overall comfort, and the staff is quite helpful.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Gene E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RegentBerlin, Manager at Regent Berlin, responded to this review, 20 May 2014
Dear Gene E,

Thank you very much for taking the time to evaluate us here on TripAdvisor!

We would also like to thank you for this great five star rating and we do hope that next time you visit Berlin, it will be once again the Regent Berlin. Don´t let us wait too long.

With best regards from sunny Berlin,

Your team of the Regent Berlin
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Rockville, Maryland
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 13 May 2014

This hotel is marvelous! The location in Beriln is great (walkable to many stores and restaurants), the decor is wonderfully luxurious, the guest rooms are spacious and beautifully appointed everything is immaculate and everyone in the staff is incredibly helpful and responsive, in addition to being most professional. We loved our stay. This hotel is a true gem!

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank beverlys796
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RegentBerlin, Manager at Regent Berlin, responded to this review, 3 June 2014
Dear beverlys796,

We trust that you have enjoyed your stay with us and that you had a save journey back to Rockville. In the name of the entire Regent Berlin team we would like to thank you for your time and your great feedback.

We do hope to have the pleasure of welcoming you back in the near future. Please let us know if there is anything we may do for you.

With best wishes from Berlin,

Your team of the Regent Berlin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
43 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 13 May 2014

Everything is perfect about this hotel - flawless service, wonderful breakfasts, lovely rooms, superb decor. It all comes at a price but for those who want to spoil themselves this must be the best place in Berlin to do so. The location could not be better, on the edge of the beautiful Gendarmenmarkt and walking distance from the Brandenburg Gate.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jonathan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RegentBerlin, Manager at Regent Berlin, responded to this review, 3 June 2014
Dear Jonathan C,

a big THANK YOU for your great feedback. We thoroughly enjoy to look after our guests and it is thanks to comments like yours that we feel encouraged to live our passion for perfection every day.

We do hope to have the pleasure of welcoming you back in the near future.

With best regards,

Your team of the Regent Berlin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
australia
Level Contributor
66 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 13 May 2014

We have just stayed for 5 nights in this very comfortable hotel. It was stylish in its presentation and in its service. A few minor niggles but overall outweighed by many more positives. The price of the hotel is very reasonable for the comfort and service offered although the food was a bit pricey compared with some very good food found locally. Our pillows were too soft and a firmer option would have given us better sleep. The rooms were immaculately clean. Overall this hotel sets a high standard. We would recommend it to anyone visiting Berlin.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank najneb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RegentBerlin, Manager at Regent Berlin, responded to this review, 3 June 2014
Dear najneb,

It is with so much pleasure to read your review regarding your stay with us. The headline "Stylish" itself makes us proud.

We always strive to exceed the guests’ expectations and we are proud to hear we are on a good way.

We do hope to welcome you back soon so don´t let us wait too long.

With best regards,

Your team of the Regent Berlin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Regent Berlin

Property: Regent Berlin
Address: Charlottenstrasse 49, 10117 Berlin, Germany
Region: Germany > Berlin > Mitte
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#1 Family Hotel in Berlin
#2 Romantic Hotel in Berlin
#2 Spa Hotel in Berlin
#3 Luxury Hotel in Berlin
#5 Business Hotel in Berlin
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Regent Berlin 5*
Number of rooms: 195
Reservation Options:
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Also Known As:
The Regent Berlin Hotel Berlin
Berlin Regent

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