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Review of Regent Berlin

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Regent Berlin
Ranked #5 of 634 Hotels in Berlin
Certificate of Excellence
Munich, Germany
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“love it”
Reviewed 2 August 2014

I stayed at the Regent for 5 nights. Nice room, big bathroom. the staff is outstanding friendly,
most of them knew my name, one feels at home immediately. Nicely located, a backyard!
and I agree: Breakfast is a bit too expensive, for someone like me who eats very little in the
morning. Yet they serve you coffee and a croissant in- or outside. Therefore I can not really
complain about anything. my special thanks go to Vanessa and Alexander.
I come back!

  • Stayed July 2014, travelled with friends
    • Location
    • Cleanliness
    • Service
Helpful?
Thank juliana c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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  • Sleep Quality
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Ascot
Level Contributor
126 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed 2 August 2014

Such a good location, it was easy to get around from here. Lots of excellent restaurants and cafes within walking distance. Staff all spoke English really well. They bent over backwards to make sure our bed was comfortable (I asked for a bit of padding on the mattress as I found it hard). The concierge guys were all really helpful and spot on. There is a lovely garden courtyard with umbrellas. If you're not sure about where to stay in Berlin, do not hesitate, this hotel is great.

Room Tip: Higher rooms have great views of the area.
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  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank EMandDF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RegentBerlin, Manager at Regent Berlin, responded to this review, 25 August 2014
Dear dofter,

Thank you for taking your time to share your impressions on your stay at the Regent Berlin.

We are delighted to learn that we have met your expectations and that you enjoyed your stay.

How wonderful to hear that you were so satisfied with our staff, especially the concierge team.

We hope to see you again soon!

Best wishes,

Your team of the Regent Berlin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Mateo, California, USA
Level Contributor
24 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
Reviewed 1 August 2014

We stayed at the Regent Berlin for 5 nights…from July 22-27. Happily, we’d had requested in advance, and received, a room with a partial view of the picturesque Gendarmenmarkt town square, which is positioned cata-cornered from the hotel in the very next block.

The room was also literally directly across the street from the Galleries Lafayette department store which we could readily see from our 6th floor balcony.

The immediate area of the hotel, on either side – all within easy walking distance! – was also dotted with various eateries and “watering holes” to suit most people’s tastes and budgets. There was a “chocolatier” - featuring a fully functional chocolate “volcano” - that we visited as well.

Public transportation options were also plentiful…as there were a number of S or U-Bahn stations and/or bus stops with 5 minutes walk, the closest of which was a mere 150 yards away!

Regarding the VERY QUIET room itself - which was a good thing! LOL...first off, it was large (431 square feet or more) – particularly by European standards! - based on stats from a well-known website! We had a superior room with king bed versus a deluxe room. However, I believe that room size is the same for both, except that the deluxe rooms are on the upper levels? Specifically, we were on the 6th floor (room 624) of an 8 story hotel. So the difference – outside of price perhaps! – was barely negligible?

However, the bathroom was particularly impressive, with double doors – mirrors on the inner side! – opening up to a marble-laden interior. I mean everything was marble…ranging from the floors (including the shower stall), counter tops, walls and bathtub exterior sidings. While the toilet itself was its own inner sanctuary, privately separated from the main bathroom behind a secondary lockable door.

There were no coffee-making facilities in the room. However, bathrobes and slippers – a bit on the smaller side for men! – were supplied, as were the thicker, very large luxury towels (or bath sheets?) in lieu of your everyday, run-of-the-mill hotel bath towels.

Additional accolades go out to the housekeeping staff, which provided a number of nicely added touches, which aren’t normally accorded by the vast majority of hotel properties – in my own experience at least! LOL Specifically, in conjunction with the typical evening turndown service, the staff was very accommodating in tending to our special requests for an in-room humidifier, plus extra pillows and wash cloths. Fresh fruits and ice cubes – for the minibar ice bucket! – were also restocked on a daily basis. Particularly notable, though, was how they neatly rearranged various cosmetics owned by my GF, folded clothes – in certain instances– and even went so far as squeezing our own personal toothpaste tubes in order that the toothpaste was at the top rather than the bottom! Otherwise, following our 3rd night (of five) there, management also provided a box of sweets – chocolates and other confections – with an accompanying note as a “token of appreciation” for our stay there.

However, in order to render an absolutely fair and balanced review, I have to mention that there was, in fact, a persistent and very noticeable stale or possibly moisture-related smell in evidence immediately detectable upon entering the room. It was largely akin to what I’ve experienced with ocean front properties in the Caribbean during some of my previous travels.

The flip side, though, was that after we’d gotten the air conditioner fully up and running and/or left the balcony door slightly ajar – to allow in fresh air from outside – the odor largely dissipated; and didn’t detract from the overall quality of the accommodation, or our stay, outside of minor inconvenience.

Regarding the standard “Regent Breakfast”, which was included in our booking, it was undeniably VERY EXPENSIVE…costing out at a whopping 35 euros per person. It was served during normal “breakfast hours” from 6:30 a.m.-10:30 a.m. daily in the hotel’s crystal chandelier adorned restaurant, and shifted to the adjoining bar from 10:30 a.m.-11:30 a.m. We were also informed that there was an “early bird” breakfast option which extended from 5:00 a.m. – 6:30 a.m.? But understandably we decided to pass up on that one! LOL

In any event, for the edification of anyone who is entertaining the notion of partaking the pleasures of the Regent Breakfast…naturally, it starts with beverages (coffee, freshly squeezed juice, etc.) served in conjunction with cold cuts, several cheeses and jams/ jellies/ marmalades elegantly presented on a 3 tiered stainless steel or silver plated (I’m guessing?) server. Of course, there is also the obligatory basket of bread…and additionally, 2 other “stations”, one of which provided more bread (typically croissants), pastries, fresh fruit and yogurt; while the other was primarily focused on dry cereal offerings…in other words, your typical “continental” fare. For main courses, you were given options of “sweets” (Belgian waffles, blueberry pancakes or French toast); various custom ordered egg/ meat dishes (omelets, smoked salmon, bacon/ ham, eggs Benedict, etc.); and a couple of “special” dishes, including Bavarian white sausages and Swiss muesli.

Again, whether the 35 euros per person is justifiable is a matter of individual discretion? We did breakfast for all 5 days! But I would highly recommend checking out the “hotelscombined.com” website beforehand! I personally like this one because it features an array of lesser known web travel providers IN ADDITION TO the Expedia’s and Travelocity’s of the world. Reason being, sometimes the price differentials observed therein - for identical accommodations at many hotels - are significant enough to make breakfast inclusion a more affordable added bonus, if you’re able to discover a deeply discounted enough rate. Well, it’s worth a try anyway…for those who care about that sort of thing!

Other hotel features included a modernly equipped gym and spa room, with individual saunas for both men and women. And a comfortable indoor/ outdoor sitting area, directly adjacent to the main lobby, where guests could relax for an evening drink, engage in the daily “tea time” festivities or indulge in other culinary delights? LOL There was also a “business center” equipped with 2 desk top terminals for convenient internet access.

Finally winding down here…I can also offer readers several “administrative” tidbits of information – not specifically related to the hotel itself – in the event anyone finds it relevant…For those who still use cell phones to call the U.S. (or other countries) we realized much more value for our money by purchasing a SIM card from VODAFONE vs. alternative provider “O2” (more accurately “O” squared). Both are within 5 minutes walk from the hotel.

Furthermore, if one appreciates GOOD beer – I understand Germany is supposed to be well-known for this, although Berlin has a disappointing paucity of same! – try Meisterstuck (also within easy walking distance of the hotel) just across the Gendarmenmarkt square…which has a varied selection of specialty or craft brews. They also specialize in a wide variety of fire-grilled sausages, for those who have a hankering for this!

Newton Bar – just a few doors down from the Regent – on Charlottenstrasse, is the area’s liveliest spot for cocktails and purportedly one of the best bars in the city by some accounts.

And last but not least, for a good glass of wine (without having to invest in a whole bottle) try the basement of the Galleries Lafayette, right next to the hotel, particularly around normal “happy hour” business hours. In tandem with a generally convivial atmosphere itself, the venue features a nice upscale food market, and other munchies for purchase – to enjoy along with the wine! – in addition.

In summary, back to the Regent Berlin …we’d definitely stay there again upon return visit to the city!

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
6 Thank sbendernd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level Contributor
83 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 28 July 2014

The Regent is everything you expect it to be, luxurious, stylish and efficient. Staff are pretty friendly, had a nice chat with Vanessa and Katherina at the reception and Roland in the tea room. The location is fantastic with almost all the major attractions like Checkpoint Charlie, the Wall, the museums island, etc within walking distance. We even walked to the shopping district, Ku'damm, but won't recommend it as that's probably the only place that's far. You can take a train. You can get the day pass from the concierge and travel to some of the far off places. The Thierry Noir decorated wall in East Side Galery s a 45 minute walk if you are up to it or you can take the public transport. We stumbled on to Nikolaivertle, a beautiful little place on the way back, this is just a 10 minute walk away. All in all, a lovely place to stay.

  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
Helpful?
1 Thank Guruprasad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RegentBerlin, Manager at Regent Berlin, responded to this review, 19 August 2014
Dear Guruprasad,

Thank you for taking the time out to tell us about your recent experience. It makes us very happy to hear that you enjoyed your time here in Berlin, that we are complying with your expectations and that everything was to your fullest satisfaction.

Thank you regarding your praise about our employees Katharina, Vanessa and Roland.

This year Roland Pröh, who was awarded since a few years with the prestigious title TeaMaster Gold, started the Regent Tea Academy where he introduces our guests to the various do’s and don’ts when handling different kinds of teas and to explain their often astonishing history. You will participate in a tea degustation, learn to distinguish between the varieties and learn many interesting facts from the world of tea. To round off an engaging afternoon, you are invited to enjoy the Royal Afternoon Tea. It is served in style on Meissner china by the TeaMaster himself in our Tea & Lobby Lounge with its open fireplace and live piano music.

We do hope to welcome you back soon so don´t let us wait too long.

With best regards,

Your team of the Regent Berlin
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Brussels, Belgium
Level Contributor
54 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 27 July 2014

Everything about the running of this hotel is exactly what one would expect of a 5 star hotel. From the moment you arrive the staff ease you to your room, quickly remember your name, greet you, assist you, whatever you need really they could not be more polite and helpful. Especially so in my case where a last minute change of travel plans upset my bookings but the manager saw to it that my stay was uninterupted.
The room and facilities were top notch with lovely comfortable beddiing. The breakfast room is wonderful and such a pleasant way to start the day and the location of the hotel is second to none both for seeing the major tourist attractions as well as having enough local bars and restaurants nearby in which to relax.
Expensive? yes. Worth it? If you think you deserve it.

Room Tip: try to get corner room.
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  • Stayed January 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank UMUTCESMECI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RegentBerlin, Manager at Regent Berlin, responded to this review, 19 August 2014
Dear UMUTCESMECI,

Thank you for sharing your fantastic comment. What a pleasure that you like our hotel and appreciate our high service standards.

Thank you for the compliments especially in regards to our colleagues who obviously managed to provide the Regent Berlin’s legendary service from the heart.

We are looking forward to your next stay at your home away from home.

Best regards,

Your team of the Regent Berlin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Orinda, California
Level Contributor
46 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 27 July 2014

We really enjoyed staying at the Regent Berlin. The rooms were sumptious, spacious and the service was excellent. Very quiet and slept well. Really well situated to the sights. Would most certainly stay again!

  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank SuzyQZA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RegentBerlin, Manager at Regent Berlin, responded to this review, 31 July 2014
Dear SuzyQZA,

Thank you very much for your warm words and the time you took to share your impressions with other travellers.

The Regent Hotel is very well located in the centre. Our guests have the opportunity to explore the most beautiful city of Berlin and its shopping district in a very comfortable way as it is only a short walk to the bus or different metro stations. The famous Gendarmenmarket square, the Brandenburg Gate and the island of museums are by walking distance as well.

The hotel was built in 1996 and we are very proud to have a size of 40m² in the standard category to make our guests feel home! It is great to see that you enjoyed the space and the little treats we sent to your room.

It will be our pleasure to welcome you back in the near future!

Best wishes from Berlin,

Your team of the Regent Berlin
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Newtown, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 July 2014

We arrived in Berlin, very tired and jetlagged. When we got to Regent Berlin, we were greeted by smiling faces at the front desk. A woman who works at the front desk gave us recommendations on where to eat, and she was able to get us a room earlier than the check-in time of 3pm. We got into the room and were pleased with what we saw. The room was spacious, considering we were in a European city, and the bathroom was nice as well.

The next day, the concierge was very helpful in setting up restaurant reservations for us. We used that service again the next evening.

Overall, the staff was very friendly. Our room was always clean on time, with the housekeeping staff and turn-down service being very punctual.

On top of having a great staff, the hotel is located in Mitte, which is right in the center of Berlin. It is within walking distance to a lot of stores and restaurants, the Brandenburg Gate, and a couple of metro stops.

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Rachel K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RegentBerlin, Manager at Regent Berlin, responded to this review, 31 July 2014
Dear Rachel K,

Thank you very much for your kind recommendation, describing so detailed our beautiful property.

It is a pleasure to learn how much you appreciated our services and enjoyed your stay at the Regent Berlin. We are looking forward to your return visit in the near future.

With best regards from sunny Berlin,

Your team of the Regent Berlin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Regent Berlin

Property: Regent Berlin
Address: Charlottenstrasse 49, 10117 Berlin, Germany
Region: Germany > Berlin > Mitte
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#1 Family Hotel in Berlin
#2 Romantic Hotel in Berlin
#3 Spa Hotel in Berlin
#4 Luxury Hotel in Berlin
#5 Business Hotel in Berlin
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Regent Berlin 5*
Number of rooms: 195
Reservation Options:
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Also Known As:
The Regent Berlin Hotel Berlin
Berlin Regent

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