We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Tony
Manchester, United Kingdom

Standards are lower

3.0 of 5 bubblesReviewed 11 Jul 2019
Stayed here for the 3rd time 5-9th July in a room for 3 people.
Check in was easy and the room was ready when we arrived at 12 noon which we were very pleased about
The room was on the second floor, very bright and clean, bed very comfortable
We had pre booked breakfast at 19 euros each, the variety at breakfast and the standard has deteriorated since we last stayed, the hot food was cold.
We went to use the pool which was closed which is the second time this has happened to us, nothing on the web page to state this and not mentioned at check in.
We wouldn't stay again due to the lower standards at this visit
Date of stay: July 2019
Room Tip: top floor rooms are quieter
Trip type: Travelled with friends
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BristolBerlin, marketing at Hotel Bristol Berlin, responded to this review
Responded 12 Jul 2019
Dear StalybridgeTony,

Thank you kindly for your stay at Hotel Bristol Berlin and your review on TripAdvisor.

We are delighted that we convinced you of our room.

Please accept our sincerest apologize for the inconvenienced caused by the closing of our pool area. We would kindly to point out that we informed our guests on the website. Nevertheless, we are very sorry that our reception team didn´t inform you during the check-in.

We hope that if you return to Berlin in the near future, you will stay with us again. Please let us know if we may be of any further assistance.

With kindest regards from Berlin,

Your Bristol Berlin Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Nearby Hotels
£149
  • Expedia.com
    £149
  • Vio.com
    £134
  • Hotels.com
    £149
0.5 miles from Hotel Bristol Berlin
Free Wifi
Restaurant
£163
  • Expedia.com
    £163
  • Vio.com
    £155
  • Hotels.com
    £163
2.0 miles from Hotel Bristol Berlin
Free Wifi
Restaurant
£70
  • Mercure
    £78
  • Expedia.com
    £70
  • Hotels.com
    £70
2.1 miles from Hotel Bristol Berlin
Free Wifi
Restaurant
£85
  • Expedia.com
    £96
  • Vio.com
    £80
  • Hotels.com
    £96
2.2 miles from Hotel Bristol Berlin
Free Wifi
Restaurant
£162
  • Expedia.com
    £162
  • Hotels.com
    £162
  • Trip.com
    £162
1.9 miles from Hotel Bristol Berlin
Free Wifi
Pool
£105
  • Booking.com
    £100
  • Vio.com
    £88
  • Expedia.com
    £101
2.9 miles from Hotel Bristol Berlin
Restaurant
Airport transportation
£88
  • Scandic Hotels
    £88
  • Vio.com
    £72
  • Expedia.com
    £87
2.0 miles from Hotel Bristol Berlin
Free Wifi
Pets Allowed
£103
  • Expedia.com
    £104
  • Hotels.com
    £112
  • Trip.com
    £109
4.1 miles from Hotel Bristol Berlin
Free Wifi
Free parking
£61
  • Booking.com
    £70
  • Expedia.com
    £70
  • Hotels.com
    £70
5.2 miles from Hotel Bristol Berlin
Free Wifi
Free parking
£58
  • StayForLong
  • Booking.com
  • Trip.com
4.1 miles from Hotel Bristol Berlin
Free Wifi
Restaurant
View more hotels in Berlin
Reviews (2,222)
Filter reviews
2,222 results
Traveller rating
790
805
373
155
99
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
790
805
373
155
99
Show reviews that mention
All reviews the air conditioning single duvets zoo station bars and restaurants public transport concierge sauna renovation bathtub doorman kettle christmas minibar german sightseeing
Selected filters
Filter
Updating list...
89 - 94 of 2,222 reviews
Reviewed 7 July 2019 via mobile

We stayed 4 nights at the hotel. The hotel is very aesthetically nice and a pleasant environment. It is also in a nice area in Berlin. AC was working good and had a nice tub in the room. Minibar was reasonably priced. Unfortunately breakfast was quite an expensive extra and the pool was closed. The one big negative we found was that you can hear your neighbours and people in the corridor VERY well. Something we found quite disturbing. Apart from that we found the hotel to be fine. Overall an average rating.

Date of stay: July 2019
Trip type: Travelled as a couple
1  Thank 64olivere
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BristolBerlin, marketing at Hotel Bristol Berlin, responded to this reviewResponded 8 July 2019

Dear 64olivere,

Thank you very much for taking the time to review your stay at Hotel Bristol Berlin.

We are pleased that we met your expectations regarding the central location and the room. Nevertheless, please accept our sincerest apologies for any inconvenience caused during your stay.

We hope to welcome you again in our house. Feel free to contact us for any further information or inquires.

Kind regards from Berlin,

Your Bristol Berlin Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 July 2019

I was in Berlin as part of a conference and was accommodated in this classic hotel in Kurfuerstendamm.
The hotel has maintained its classic looks and at the same time has integrated the modern taste of Berlin.
The staff at reception are wonderful and always smiling and trying to help everyone at any moment during the day or night. A big thumbs up for their excellent service level.
The lobby still resembles the old classic architecture and grandeur with marble and shiny brass all over it. It was December and a very nice Christmas decoration was adorning the center part.
The rooms are big and spacious and have all the amenities needed. Big screen TV, nice and comfy bed, a big bathroom with separate shower and bathtub.
Although cold outside the entire hotel was warm enough that one could stay in short sleeves.
The buffet breakfast was enormous and the restaurant has two floors so you could easily pick a spot on street level and watch the busy people on the streets pass by or go on the 2nd floor and watch a more wide panorama of Kurfuerstendamm.
Wifi was good all over the hotel and in the rooms and the speed was in line with the evolution of the needs of the modern person.
I would heartily recommend it, be it a short or a long stay in Berlin.

Date of stay: December 2018
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
1  Thank Kliton81
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BristolBerlin, marketing at Hotel Bristol Berlin, responded to this reviewResponded 8 July 2019

Dear Kliton81,

Many thanks for being guest at Hotel Bristol Berlin and evaluating your stay.

It makes us happy to see that we convinced you of the internet connection, your room and the central location next to the famous boulevard Kurfürstendamm. Furthermore, we would like to thank for your praise regarding our reception team. We forwarded it immediately.

We are looking forward to welcome you back soon and we remain available for any inquiries you may have.

With kindest regards,

Your Bristol Berlin Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 June 2019

We checked into 3 rooms 2 days ago with kids and parents. Parents complained to housekeeping that AC was not working so housekeeping provided them with a table fan. Fast forward to tonight when we became aware of the issue and brought it up with Julia [-] at the front desk. Disregarding the fact that she said that we mustn’t ‘blackmail’ her by writing a review (still confused by what that means), I do believe that she would have given us a different room had the hotel not been 100% full. What bothers us is why housekeeping chose to provide them with a fan had the instructions not come from management. Equally bothersome is why housekeeping did not escalate the issue given the horrible heat wave Berlin is currently experiencing. Barring this situation, we have had a pleasant stay at the hotel. Thank you.

Date of stay: June 2019
Trip type: Travelled with family
1  Thank REBHADS
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BristolBerlin, marketing at Hotel Bristol Berlin, responded to this reviewResponded 1 July 2019

Dear REBHADS,

Thank you very much for staying at Hotel Bristol Berlin and sharing your impressions with us.

We are happy that we convinced you of the central location next to the famous boulevard Kurfürstendamm, our pool area and our concierge-service. Nevertheless, we would like to apologize for any inconvenienced caused during your stay. The house was full booked and therefore the air conditioner was running on high speed. We reported your disappointment to our technical department and they will take care of it.

It would be a pleasure to welcome you again in the near future and we remain available for any inquiries you may have.

With kindest regards,

Your Bristol Berlin Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 June 2019 via mobile

Two things are excellent, breakfast and bed. Super nice breakfast and lovely bar to sit outside in the evening and watch people. Nice service there as well. Now the hotel - rooms are dated, absolutely doesn’t look like the pimped photos on there website. In reception it depends who you get, some of them are really bad in English and overall don’t seem to care much about you, ordering a taxi for certain time to go to airport turned out to be too difficult, regardless of the yes, yes, no problem it will be here. Was not. Bed is really good to sleep tho but otherwise do not expect the usual Bristol standard, it’s just plain 3 star hotel.

Date of stay: June 2019
Trip type: Travelled as a couple
2  Thank kaid692
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BristolBerlin, marketing at Hotel Bristol Berlin, responded to this reviewResponded 19 June 2019

Dear kaid692,

Thank you very much for being guest at Hotel Bristol Berlin and evaluating your stay in our house.

We are glad that we met your expectations regarding the breakfast and our bed. Nevertheless, we would like to apologize for any inconvenienced caused during your stay.

As you mentioned, some of our rooms are a bit outdated. However, we are happy to inform you that we recently started renovating some public areas and rooms. Furthermore, we have reported your disappointment regarding our reception team to the respective department and we are investigating the issues you mentioned.

It would be a pleasure to welcome you again and we remain available if you want to talk to us in person about your experience.

With kindest regards,

Your Bristol Berlin Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 June 2019 via mobile

Was there for a Congress! Staff is friendly and supportive! Room is nice - though not too big - just standard business size. Bed is comfortable and the provide nice amenities. They have a small gym at the ground floor 24/7 and even a pool in the basement.
Also it's at a great location near the Ku'damm, the Bahnhof Zoo and the Kaiser Wilhelms Gedächtnis Kirche

Date of stay: June 2019
Trip type: Travelled on business
1  Thank urshk2003
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BristolBerlin, marketing at Hotel Bristol Berlin, responded to this reviewResponded 14 June 2019

Dear urshk2003,

Many thanks for your stay at Hotel Bristol Berlin and your evaluation on TripAdvisor.

It makes us happy that our central location next to the famous boulevard Kurfürstendamm, the Bahnhof Zoo and the Kaiser Wilhelm’s Gedächtniskirche was beneficial for you. Furthermore, we would like to thank you for your praise regarding our staff members.

We hope that we welcome you again in the near future and we remain available for all inquiries you may have.

With kindest regards,

Your Bristol Berlin Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews