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christmazz2002
Reading, United Kingdom

Stunning location, wonderful hotel

4.0 of 5 bubblesReviewed 13 Aug 2019via mobile
I was here just for a couple of nights. The hotel is right in town centre and walking distance from every public transport. Really wonderful reception and extremely polite staff. My room needed a little bit of updating but the hotel itself is just magnificent! All bars and restaurants nearby
Date of stay: August 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BristolBerlin, Marketing at Hotel Bristol Berlin, responded to this review
Responded 14 Aug 2019
Dear Christmazz2002,

We thank you very much for your stay at Hotel Bristol Berlin and for giving your feedback.

We are happy that you have enjoyed your visit and especially our outstanding location next to the famous Kurfürstendamm.

We hope to welcome your back again soon.

With kindest regards,

Your Bristol Berlin Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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81 - 86 of 2,222 reviews
Reviewed 8 August 2019

Very impressed with this hotel! Staff, location, price - did not disappoint. The pool is possibly the best attraction so plan on taking time to relax there during your trip. We were traveling with family so booked for four people. Two bathrooms - two separate rooms - perfect to give parents a little down time after lots of quality time with the kids :)

Room tip: Park in Kempinski parking garage and walk through to the hotel. Shopping and great restaurants all in walking distance.
Date of stay: July 2019
    • Value
    • Sleep Quality
    • Service
1  Thank Sarah M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BristolBerlin, Marketing at Hotel Bristol Berlin, responded to this reviewResponded 9 August 2019

Dear Sarah,

Thank you kindly for being guest in our house and evaluating your stay.

We are delighted that we convinced you of the central location and our pool area. Further, we are happy to see that our staff was able to meet your needs and we thank you for your praise.

It would be a pleasure to welcome you and your family again in our hotel. Please feel free to contact us for further information or inquiries.

With kindest regards,

Your Bristol Berlin Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2019 via mobile

We may have had one of the more modest rooms but it still disappointed. Small bathroom with shower over bath which was difficult to climb in and out, poor lighting and ventilation, poor towel quality. Broken hook on back of bathroom door.Beds Ok but no mattress topper for hard mattress and pillows had only one ill fitting case each. One free water on arrival but not replaced. Shabby chair. Safe at top of cupboard accessible and readable only by a six footer or standing on a chair!
Plus side, nice pool, decent breakfast, pleasant staff.
Location is far from old city and museums and main sights. Good public transport or long walk.

Date of stay: August 2019
Trip type: Travelled as a couple
1  Thank 105susan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BristolBerlin, Marketing at Hotel Bristol Berlin, responded to this reviewResponded 9 August 2019

Dear Susan,

We thank you for your stay at Hotel Bristol Berlin and your feedback on TripAdvisor.

We are glad to see that you enjoyed our pool area, even though the room could not live up to your expectations.

However, we remain available if you want discuss your comments in person and we hope to welcome you again in the near future.

With kindest regards,

Your Bristol Berlin Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 August 2019

Beautiful hotel and lobby, up-to-date-fitness room (with full range of weights for women, which I appreciate!), nice bathroom. What we most appreciated was the concierge Mark's recommendation to rent their bikes for the day (only 18 Euros each). He gave us a map with his suggested itinerary, and we spent the following day (over 8 hours) riding to various locations of interest, parking the bikes at each location. (A total of 25 km of flat, easy riding.) It was a fantastic way to see the city and experience Berlin in all its beauty and history. Definitely recommend!

Date of stay: August 2019
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank annekk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BristolBerlin, Marketing at Hotel Bristol Berlin, responded to this reviewResponded 6 August 2019

Dear annekk,

Many thanks for being guest at Hotel Bristol Berlin and taking the time to evaluate your stay in our house.

With great pleasure we read that our Bristol Sport´s and our concierge met your expectations. We reported your praise immediately to him.

We already look forward to welcoming you again near the future. Please do let us know if we may be of any further assistance.

With kindest regards from Kurfürstendamm,

Your Bristol Berlin Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2019

We stayed for 5 nights- 2 for a conference and 3 for vacation and I was totally pleased and would stay there again. Room was not real large but bathroom very modern and worked well, really quiet even though we were facing the street, good non-intrusive service provided-

Date of stay: July 2019
Thank Linda C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BristolBerlin, Marketing at Hotel Bristol Berlin, responded to this reviewResponded 31 July 2019

Dear Linda,

Thank you very much for being our guest and writing us an evaluation of our stay at Hotel Bristol Berlin.

We are delighted that we convinced you of the bathroom and our service.

It would be a pleasure to welcome you back in the future. Please feel free to contact us for any further information or inquires.

Kind regards,

Your Bristol Berlin Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2019

The property has a long history. VIP Hotel in Berlin's haydays, Timmy, the painter, in the Lobby. Booking it today is a madhouse affair, direct Bristol rates are steeper than "booking" (.com) engines, GHA Discovery price for "Insiders" still higher, and "Breakfast Buffet" is a scam. €25 for Hotel guests, €19 if booked with the room, but the DISREPUTATIONAL reality is that third-party provider "REINHARD'S AM KUDAMM" (who actually offers the Buffet) allows Bristol to mark it up for his inhouse Hotel clients by up to €13 extra. It is the "outsourcing surcharge". That is not honest policy, especially when some breakfasters uncover it. Also, nice white table cloth was removed a while ago for cheapness and not for "more rustic looks". Highspeed Internet seems to be another reputational challenge for management, little stickers, silly restrictions, all from 101 "Don't Do It" Hospitality class. Clean up these acts, please.

Room tip: Ask for view upon Kudamm
Date of stay: June 2019
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
4  Thank Heini_von_H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BristolBerlin, marketing at Hotel Bristol Berlin, responded to this reviewResponded 31 July 2019

Dear Heini_von_H,

Thank you very much for taking the time to write an evaluation regarding your stay at Hotel Bristol Berlin. We are always grateful for suggestions since they help us identifying our weaknesses and eliminate these for the future.

We are very sorry to hear that several things throughout your stay did not meet your expectations. Please accept our sincerest apologize for any inconvenience caused during your stay.

We would like to point out that breakfast can be booked at the reception for EUR 19.00 per person. But then it is valid for the entire duration of the stay. For single days, breakfast costs EUR 25.00 per person.

Nevertheless, we hope to welcome you again in the near future. Please feel free to contact us if you require any further information.

With kindest regards from Berlin,

Your Bristol Berlin Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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