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“Himmel auf Erden (Heaven on Earth)”

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Hotel Adlon Kempinski
Ranked #15 of 634 Hotels in Berlin
Certificate of Excellence
Wynnewood, Pennsylvania
Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Himmel auf Erden (Heaven on Earth)”
Reviewed 27 November 2013

As soon as we walked into the Adlon, I knew our stay would be memorable. I was awed by the gorgeous stained-glass ceiling and live music emanating from the central lobby. Instead of merely being checked in by a desk clerk, a comely young Frenchwoman quickly completed our paperwork, arranged for our luggage delivery, and escorted us to our room, providing us with a run-down of what we needed to know about our new environment. Our room was sumptuous. In fact, I wish we could redecorate our home to look like it. The bathroom, in particular, with its separate shower, dressing table, gilt ceiling, and marble walls, was enticing. I really appreciated the large flat-screen TV, heated towel racks, bathtub big enough for two, and oversized towels. The wake-up calls were punctual, and a newspaper in our language of choice arrived in a carrying case each morning. The concierge service was terrific, and I loved that as we left the hotel on a rainy morning, we were offered an umbrella for the day. A highlight for me, as a film person, was turning on the television and finding a feature-length movie by Percy Adlon, director of one of my favorite films (BAGDAD CAFE) and great-grandson of the hotel's founder, detailing the Adlon's history. Danke to the Adlon staff.

  • Stayed November 2013, travelled with friends
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Helpful?
1 Thank screenstarr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Boston, Massachusetts
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 November 2013

Beautiful, beautiful hotel with outstanding service and location. Stayed here in November, and the staff was incredibly kind and welcoming, the room was perfection (with a steam shower and gorgeous bath). We loved it here and will be back any time we are in Berlin.

  • Stayed November 2013, travelled as a couple
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Helpful?
Thank Liz L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
switzerland
Level Contributor
42 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 26 November 2013

a memorable long weekend in this fabled and fabulous hotel...check in was swift and friendly...the glass of 'bubbly' was indeed most welcome...thanks to a black GHA Discovery Card we were upgraded to a superb luxurious room which left nothing to be desired..... .it was indeed 100% in every respect...large and comfortable...quiet and very well appointed....the tea and coffee equipment was perfect and replenished each day without fail.....the tv had a myriad of channels....one that was very interesting was devoted to a film all about the hotel .....directed by percy adlon ....this we watched twice as the archive film was it contained was indeed fascinating....all staff were most friendly and we were well looked after.....so the question remains...where did the point nought nought one per cent go in the title?....we were 2 people in the room ...my wife and i...yet we only ever received one shampoo/conditioner/shower gel in the bathroom...this was rectified each evening when we specifically asked turn down service ....we were assured that this oversight would be rectified and the next day room service would leave 2 of everything...but they never did...we had to ask each evening....is this the only 'complaint'?!...of course it is!...and complaint is too strong a word....more like an 'observation'!...every else was truly one hundred per cent in every way!....

Room Tip: everybody says you must have a room overlooking the Brandenburg gate...ours looked over the inner co...
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  • Stayed November 2013, travelled as a couple
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Helpful?
Thank nealjojo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lincoln, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 25 November 2013

I stayed at this hotel in September for a week with my partner. Apologies for the late review. Whilst there it was our anniversary and although I had been to Berlin before, my partner had not. This Hotel is without doubt one of the best I have ever stayed in and I have travelled the world with my work. All aspects were outstanding but I would like to highlight the hotel employee's who really do make this hotel special.
I have never stayed in a hotel where all members of staff without exception have been so polite, helpful and enthusiastic. What a credit they are, well done! The hotel is very charming, clean and full of 1920's character. The food in the hotel is exceptional, the variety at breakfast was amazing, such that breakfast was the best I have ever had! Ole Petersen the reservations manager was excellent in dealing with our numerous room requirements which he fulfilled completely, he also gave us a room upgrade and a complimentary bottle of champagne for our Anniversary and so I wish to thank him personally. We had an issue with a restaurant one evening which we had booked well in advance outside of the hotel but the restaurant unfortunately had booked a private party for that evening and not informed us. When the Adlon heard about this on our return they booked a table for us at one of their restaurants and invited us to have dinner on them as they did not want this to spoil our visit. The general manager came to the restaurant personally to check that our evening was back on track. This kind of service is going beyond what one would normally expect and has left me humbled by their professionalism and hospitality. The only way I can describe it is that when you walk through the hotel door as a guest they feel responsible for your time in Berlin and will do their utmost to make sure your stay is a wonderful experience.
The location of the hotel is perfect. Next to the Brandenburg Gate and just a short walk to the Reichstag. Opposite the hotel is the S Bahn so to get anywhere is really easy and we walked to most tourist sites with no problem at all. Incidentally we used the concierge extensively during our stay, the three people in this position were brilliant with things to see and all the tips and hints needed to get the most out of our stay. Thank you concierge!
The Adlon has very high standards indeed, our room was immaculately clean as were all areas of the hotel. The turndown service was not just good but thoughtful. I really cannot emphasise enough that this is the place to stay in Berlin and I for one will be returning very soon. Many hotels talk about the customer service they aim to provide and the wonderful employee's they have but they usually fall short in some area, here things are different as all aspects exceeded my expectations which were very high to start with.
Once again thank-you for a wonderful stay at your marvellous hotel.

  • Stayed September 2013, travelled as a couple
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Helpful?
2 Thank Tim N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bern, Switzerland
Level Contributor
106 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 25 November 2013

truly beautiful hotel. outstanding friendly staff (big exception: grumpy guy with moustache at brekkie egg station), fantastic interior, incredibly comfy beds, fantastic breakfast buffet. we felt very much at home in the adlon. ideally located in the center, next to the brandenburger tor, also very quiet in the rooms at night. the hotel is superbly furnished, with lots of valuable carpets, tapestries, sublime works of art and turn of the century furniture. thank you for the very pleasant time at the adlon.

  • Stayed November 2013, travelled as a couple
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Helpful?
1 Thank clivia g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Panama City Beach, Florida
Level Contributor
38 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 23 November 2013

What an amazing hotel. Luxury all around from shops, spa, restaurants and stunning fountain in the middle of the lobby. Excellent location and just a stone's throw away from Brandenburg Gate. The room was nice. Comfortable bed, wood paneling, marble bathroom tiles, separate bath tub and shower. Woke up early and had breakfast. Top notch breakfast buffet. There was hardly any tourist around, so I just walked out to the patio door and head straight to Brandenburg Gate and took photos. Highly recommend this hotel.

Stayed July 2013, travelled with family
Helpful?
Thank Al C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 22 November 2013

Upon entering this mecca of hotels, the splendor of it all lays out before your eyes. Looking around, feasting your eyes on luxury shops, sumptuous fountain, or the beautiful seating. I can't tell whether it was the complimentary pro secco, or what I was really gazing upon, but I knew instantly that this was the right place for my family to decompress after a long cross-Atlantic right. After being lead to the suite by one of the staff, who then showed all the features of the room, left us to our own devices. After flinging open our french double-doors we than began to admire our view of the Brandenburg gate. Then we went on the steam in our bathroom, and took a 30 minutes steam bath. Then, throwing on our plush Turkish house robes, we took a nap on the finest linens that made up our bed. The President would be jealous.

The breakfasts were to die for, I have never seen so many fruits in my life. At least a whole orchard of apples, and a grove of strawberries. I asked for milk, and received the whole jug of it. Talk about class.

If one could sell his house, and all his belongings, just to spend time in this hotel, he would be the happiest man the earth. This is the only hotel after leaving in which I was sad to go come. Once in a lifetime (hopefully not!).

Room Tip: Ask for a view of the Brandenburg gate
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  • Stayed August 2013, travelled with family
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Helpful?
2 Thank Mmmsteak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Adlon Kempinski

Property: Hotel Adlon Kempinski
Address: Unter den Linden 77, 10117 Berlin, Germany
Phone Number:
Region: Germany > Berlin > Mitte
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Berlin
#5 Family Hotel in Berlin
#9 Spa Hotel in Berlin
#13 Luxury Hotel in Berlin
#14 Romantic Hotel in Berlin
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Hotel Adlon Kempinski 5*
Number of rooms: 382
Official Description (provided by the hotel):
Welcome to the Hotel Adlon Kempinski, Berlin’s premier address that has fascinated guests since 1907. Ideally located in the very heart of a vibrant city, right next to Berlin’s famous landmark Brandenburg Gate, this iconic and luxurious hotel exudes the ultimate in style and elegance. The Hotel Adlon Kempinski welcomes guests with remarkable European Flair and heartwarming service. Three restaurants, including the Lorenz Adlon Esszimmer and the stylish Japanese-Thai restaurant Sra Bua by Tim Raue, serve the most demanding palates. With its 9,000 sq-ft spread over three levels, the Adlon Spa by Resense, Berlin’s greatest wellness haven, invites guests to enjoy soul nourishing treatments. Welcome to a living legend. ... more   less 
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Also Known As:
Adlon Kempinski Hotel
Adlon Kempinski Berlin

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