We stayed for three nights and had two rooms for our family of five. The staff here is amazing! We had great experiences at the lobby bar and in the breakfast restaurants. First, you call for your morning wake up call and they offer complimentary tea or coffee. Your call comes in and then your coffee comes like five minutes later. Loved this! Then, you go downstairs and you are greeted by a hostess to let you know which restaurant can better accommodate you for breakfast. The breakfast which was included with our rooms was excellent, I agree with some of the reviews that the front desk experience was not as great and we sometimes had to stand in a line. Maybe additional staff in this area is needed with all the traffic in the hotel lobby.
The hotel does have an excellent location in the city. We visited during the USA versus Germany World Cup game and Berlin was an exciting place. We enjoyed all the energy here at the Adlon and truly hope to return one day. We stayed last summer at the Hotel George V in Paris and thought it had excellent service, but I think the Hotel Adlon is the best!More
- Free Wifi
- Room Service