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“Great Location!”
Review of Hilton Berlin

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Hilton Berlin
Ranked #54 of 634 Hotels in Berlin
Certificate of Excellence
GreenLeadersGold level
Yuba City, California
Level Contributor
79 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Great Location!”
Reviewed 5 November 2012

The location of the hotel is excellent - close to Museum Island, Checkpoint Charlie, restaurants & a large shopping arcade. The rooms are decent sized although the bathroom is a bit small for 2 people to use at the same time. There is a shower but no tub. The breakfast buffet was very good & included with our tour. That was the only meal we ate in the hotel. Minibar prices seemed high (E8.50 for a bottle of Sekt!). The only free WIFI is in the lobby; in the rooms it is expensive (E25 for 24 hrs.). The pool is small but nicely heated, with bar service right there. It is a bit complicated to get from one section of the hotel, which uses the back elevators, to the pool. You have to go down to 6th floor & then down a corridor to an elevator that takes you to the 1st floor pool.

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LadyMarion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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London, United Kingdom
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 5 November 2012

Paid a fair bit to stay in the exec floor (well worked paid). Sorry to say it was so so and the staff, even in the exec lounge were aloof to say the least. I expect higher standards. You also have to pay for the sauna which seems somewhat ridiculous.

  • Stayed October 2012, travelled on business
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Helpful?
1 Thank PJ_London77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MartinSoerensen, Manager at Hilton Berlin, responded to this review, 10 November 2012
Dear Guest,

thank you for taking the time to write about your recent stay with us.

I have passed on your comments to the Executive Lounge Team. Our Executive Lounge should be a place to work or relax, while enjoying the benefits it brings, and we will take your feedback as an opportunity to train our team to be more attentive.

I hope we will be able to welcome you back when you visit Berlin again.

sincerely

Martin Soerensen
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Binfield, UK
Level Contributor
142 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 5 November 2012

Stayed at the Hilton Berlin for a long weekend with my husband. The executive lounge is by far one of the best I've ever encountered in staying at many Hiltons! The only complaint I have is the bed in our room was SOOOOO hard I actually woke up feeling bruised. The breakfast served daily in the lounge is excellent, as is the canapes in the evening. We enjoyed a wonderful massage in the living well spa too. This hotel experience made for a wonderful, relaxing weekend. Berlin, as a city, is a great place to visit too!

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Janie30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PA
Level Contributor
46 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 4 November 2012

We were here for two nights as part of a tour group. Room was very clean and spacious, with nice ameneties. Location was great for our independent site seeing, with interesting shopping and a good assortment of nearby restaurants. Staff was very helpful and friendly. Buffet breakfast, included in our tour price, offered a very wide range of tasty choices.

All in all, I would not hesitate to stay here again.

  • Stayed October 2012, travelled with friends
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GleefulTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MartinSoerensen, Manager at Hilton Berlin, responded to this review, 10 November 2012
Dear Guest,

thank you for your kind and positive feedback. I am happy that you had a nice stay with us.
In particular I am delighted that you enjoyed the room with its amenities, but also that the Breakfast variety was up to your expectations.

I hope to welcome you back when in Berlin again

sincerely

Martin Soerensen
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sao Paulo, SP
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 November 2012

fantastic !!! AAA Hotel ! We enjoyed a lot the location of the hotel and food ! Location is excellent with many restaurants nearby. Bustling hotel with friendly helpful staff. Relaxing swimming pool, all made for an excellent trip ! Many good stores nearby. RECOMMENDED !!!

  • Stayed April 2012, travelled as a couple
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Helpful?
1 Thank acvilar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kaunas, Lithuania
Level Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 4 November 2012

My daughter years old and I stayed for few days in Hilton Berlin. As usual in Hilton's hotels -the first view and reception staff was perfrect. We enjoyed a lot the location of the hotel and food - planty and deliciuos, but were suprised negatively with just one set of bath kit (shampoo and bath cap/ soap and etc) for two of us and ...on arrival day - the bath kit was opened and not full e.i. already used...So we had to share half of shampoo bottle for two long hear head inventive and additionally we had found challenging to start shower water-soome kind rebus...

  • Stayed November 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VALD2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anja_Tuccio, Executive Secretary at Hilton Berlin, responded to this review, 5 December 2012
Dear guest,
Thank you for sharing your experience at the Hilton Berlin with other travellers. We were happy to learn that overall you had an enjoyable stay. We have taken note of your comment regarding the bath room amenities and you are certainly right here, these should neither have been supplied more generously, which is usually the case. We do apologize for this negligence on our end. In the future, should such an issue ever come up again, please let us know right away and our housekeeping team will be happy to bring extra soap, shower gel or shampoo.
We hope to be able to welcome you and your family back to the Hilton Berlin. If there is anything I can assist with in the meantime, please do not hesitate to contact me directly.
With kind regards,
Anja Tuccio
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Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 November 2012 via mobile

A lovely hotel with lovely rooms. Location is excellent with many restaurants nearby. Bustling hotel with friendly helpful staff. Relaxing swimming pool, all made for an excellent trip. Very expensive wifi however.

  • Stayed November 2012
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JJChristian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Berlin

Property: Hilton Berlin
Address: Mohrenstrasse 30, 10117 Berlin, Germany
Phone Number:
Region: Germany > Berlin > Mitte
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 Green Hotel in Berlin
#23 Family Hotel in Berlin
#23 Spa Hotel in Berlin
#45 Luxury Hotel in Berlin
#48 Romantic Hotel in Berlin
#57 Business Hotel in Berlin
Price Range (Based on Average Rates): £
Hotel Class:5 star — Hilton Berlin 5*
Number of rooms: 601
Reservation Options:
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Also Known As:
Berlin Hilton Hotel
Hilton Hotel Berlin

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