An amazing lobby with the look and feel of a five star hotel particularly during the evening when there is live music! We checked in and the receptionist failed to explain the facilities on offer; in fact she directed us to the wrong lift! The staff never greeted us when we entered or exited the hotel and when I asked for sachets of milk; I was told I would be charged! The room was very nice with all modern amenities and was serviced daily to a very high standard and it was the support staff; the maids and the cleaners who always smiled and said 'hello'. I commend every single one of them!
Internet must be made available to all for a reasonable rate and the current rate is outrageous! Nowadays, the internet is no longer a luxury, it's a necessity. I implore the hotel to rethink their internet policy.
The location of the hotel is the biggest plus point and you can easily walk to most of the major attractions such as Potsdamer Platz, Brandenburg Gate, Reichstag, Checkpoint Charlie, Berliner Dom and many more. An underground station is literally outside the hotel entrance!
I love Berlin and I can't wait to return but I am not sure if I will be returning to the Hilton, Berlin.
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- Also Known As:
- Berlin Hilton Hotel
- Hilton Hotel Berlin