We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Nearly top rate”
4 of 5 bubbles Review of Hilton Berlin

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Hilton Berlin
Ranked #52 of 634 Hotels in Berlin
Certificate of Excellence
GreenLeadersGold level
Saffron Walden, United Kingdom
Level Contributor
76 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Nearly top rate”
4 of 5 bubbles Reviewed 10 June 2013

Having stayed at this 20 year old property a number of times over the last decade, I have seen it change and gradually be upgraded to emulate high-end hotels. It doesn't quite get there, but it is probably the best hotel in the Mitte distrct - and certainly superior to the Sofitel close by. What detracts from an excellent rating? Firstly, the 32euro price for the comprehensive buffet breakfast which used to be well under 25 euros ; I complained at check-in and was given two 50% discount vouchers for the weekend breakfasts - worth requesting. Secondly, the price-gouging 25 euros a day internet charge ( waived for top-end HHonors members) for the system run by Ibahn; I avoided this for two of the three days there by utilising my cellphone provider's sheaper overseas mobile data package. Finally, though the rooms are comfortable and spacious, the shower has low pressure, and the room temperature does not stay as cool as promised - 23C seemed to be the best. However, the hotel scores well on a number of points already noted by reviewers, so if you can obtain a good inclusive package, the property should be on your shortlist.

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Quodnumquamscis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

4,276 reviews from our community

Traveller rating
    2,225
    1,490
    375
    131
    55
See reviews for
655
1,686
302
1,015
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (605)
Date | Rating
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Telford, United Kingdom
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 9 June 2013

Loved everything this hotel had to offer

Social media team where also fantastic, replied to questions within seconds

Located in a great place very central to all attractions, underground line outside front door.

Only thing that would have made trip better would be free wifi!

stayed in room 4094 with an amazing view

Room Tip: pay the extra to get a lovely view we had a king guest room plus
See more room tips
  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lauz020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miami, Florida
Level Contributor
94 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 198 helpful votes
5 of 5 bubbles Reviewed 8 June 2013 via mobile

"Be My Guest"... Before, During and After your Visit!

Okay; I am going to openly admit that I have been a guest at this Berlin Hilton on more than one occasion. And there is a reason for that! From the moment I began planning my stay to my arrival; the staff at this hotel is simply the best all around. Many times I have corresponded by e-mail with the staff concierge to make advance reservations for a show, or to attend an opening that requires advance registration. Everything is taken care of and ready for us upon our arrival

The Berlin Hilton location is conveniently located to historical sites such as the famous, " Check Point Charlie", .......also we enjoyed excellent evening entertainment, and dining within walking distance. There is 24 hour taxi service available from the Hilton and easy access to local transportation, etc...

I love Chocolate and just a short walk down Mohrenstrasse from the Hilton Berlin is "Fassbender and Rausch". We took the elevator upstairs to the restaurant to enjoy a cup of hot chocolate. Afterward; we stopped by the chocolate counter downstairs and selected some of our favorites to sample.

If you have the Hilton Honors Gold or Diamond, the executive lounge is outstanding! The staff is very attentive.

You will notice there is a hospitality bear outside of the Hilton. The Berliners love Bears . This Hilton has a specialty Steiff collectible for purchase. Yes, I have purchased all of them.

This Hilton is my personal favorite ...

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Brrliner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, Massachusetts
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 8 June 2013

We (5 adults - 3 rooms) stayed for 3 nights from May 28th to May 31st at the Hilton Berlin.

I think, all of the pros and cons have been mentioned in previous reviews already.
Pros: great location, right in the center of Berlin Mitte. typical "high end" business and tourist hotel - clean, professionally run....
Cons: typical "high end" business and tourist hotel - overpriced in any aspect... rooms, bar, internet Euro 25/night !!!, parking, etc......

Hilton Berlin Management knows that they can charge for everything as they have the location.

We accepted this fact and loved the location. We walked all the attractions and had dinner in the area as well. Also the Gendarmenmarkt is already finished and doesn't have any construction, as other areas of Berlin Mitte.

So, overall: we definitely would stay at the Hilton again.

base
If you are able to accept
- Great Location (best you can get...) right at the Gendarmenmarkt,

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank traveler01776
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zurich, Switzerland
Level Contributor
61 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 bubbles Reviewed 8 June 2013

Arrived on a Thursday afternoon. Bell staff was courteous and friendly. The lobby was lovely and quite lively. Check in service was quick, respectful and friendly. Upgraded to a dome suite, room 5096 (a corner room) which did not disappoint, see pictures. Enjoyed all the hilton amenities, room service, executive lounge, restaurants, shipping services, the little gift shop, concierge (they were nice and patient enough to give me a small history lesson on the surrounding sights with a map on how to visit them all), etc. Stayed for three wonderful nights in a great location and had a lovely time walking/busing around Berlin. The hop-on hop-off tour buses are literally right around the corner from the hotel. I am already rebooking another stay, as I want to come back and visit the Christmas markets. Absolutely loved it!!!

Stayed June 2013, travelled on business
Helpful?
1 Thank WI036
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mexico City, Mexico
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 7 June 2013 via mobile

I have now been travelling around Europe for a week, unfortunately the Hilton in Berlin was the last Hilton I will be staying at in the tour. But what a wonderful stay and will definitely be returning to the Hilton brand again!!!

Check in was perfect, with ease and professional also upon arrival at the hotel one is mesmerised by the incredible bar area and chique checkin desk!

During our stay we used the swimming pool and bar area. I would like to say Sarah Zeiske at the bar was exceptional with her service and attention to her clients. Had an amazing evening at the bar before heading out into town. Had some cocktails and some snacks, I thought 10euros for nachos was a bit much but the plate was very big and tasty, totally worth it!!!!

On check out we were helped by Janina Gusko who like the rest of the staff at the Hilton Berlin were exceptional in their service and attention to client. A simple "farewell on our onward journey " is more than enough but she enquired as to our travels, seemed enthusiastic, attentive and all in all delivered an above than expected service level.

The room was wonderful, with an extremely comfortable bed, room and spacious bathroom!!!

All in all an amazing stay at the Hilton Berlin, thank you so very much!!!!

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Everardo_Ortiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anja_Tuccio, Executive Secretary at Hilton Berlin, responded to this review, 11 June 2013
Thank you for your comments which we have of course also shared with Sarah and Janine - We know that without such team members we would not be able to live up to our guests' expectations.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Westport, Connecticut
Level Contributor
354 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
4 of 5 bubbles Reviewed 6 June 2013

I had never understood the logistics of Berlin until our visit. The old East Berlin is where you have to be. The old West Berlin is like Queens is to Manhattan.

The Hilton is perfectly situated. The Brandenburg Gate to the NW, Pottsdamer Platz to the SW, the Museum Ilse to the NE, and Checkpoint Charlie to the south. We could not have been better situated. All the sights nearby! Be sure to visit the Pergamon Museum.

On top of that, we needed to see a doctor while there and the consierge arranged it; no problem.

My advice is to wander away from the hotel for breakfast and dinner. You just cannot eat 32 euros worth of food at breakfast, For that matter, you cannot carry 32 euros worth of food.

My only peeve is the internet service. It is free in the lobby but $22 per day in the room. So everyone with a computer is hanging around the lobby. Silly really. You can stay at a H Hampton Inn with free breakfast and Wifi for $100. Why charge for Wifi at the better hotels? They all seem to do it.

Stay away from the Mark Brandenburg Room. It is a dog of a reatuarant.

Room Tip: Get an east facing room for views of the Churches and plaza
See more room tips
  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank datawest20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Berlin hotels
Mitte
Sofitel Berlin Gendarmenmarkt
Mitte
The Westin Grand Berlin
The Westin Grand Berlin
#100 of 634 in Berlin
4.0 of 5 bubbles 2,652 reviews
Mitte
Radisson Blu Hotel, Berlin
Show Prices
Show Prices
Show Prices
Mitte
Regent Berlin
Regent Berlin
#4 of 634 in Berlin
4.5 of 5 bubbles 1,493 reviews
Mitte
The Mandala Suites
The Mandala Suites
#12 of 634 in Berlin
4.5 of 5 bubbles 743 reviews
Charlottenburg
The Mandala Hotel
The Mandala Hotel
#10 of 634 in Berlin
4.5 of 5 bubbles 2,007 reviews
Show Prices
Show Prices
Show Prices

Been to Hilton Berlin? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Berlin

Property: Hilton Berlin
Address: Mohrenstrasse 30, 10117 Berlin, Germany
Phone Number:
Region: Germany > Berlin > Mitte
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 Green Hotel in Berlin
#23 Family Hotel in Berlin
#23 Spa Hotel in Berlin
#44 Luxury Hotel in Berlin
#48 Romantic Hotel in Berlin
#57 Business Hotel in Berlin
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hilton Berlin 5*
Number of rooms: 601
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Odigeo, Hotels.com, Traveltool, S.L.U., TripOnline SA, Evoline ltd, Cancelon and HotelQuickly so you can book your Hilton Berlin reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Berlin Hilton Hotel
Hilton Hotel Berlin

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing