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Hilton Berlin
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Great 4.5/5
Certificate of Excellence
  • Free Wifi
  • Bar/Lounge
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Good 3.5/5
  • Restaurant
  • Room Service
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Very Good 4/5
  • Free Wifi
  • Bar/Lounge
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Great 4.5/5
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  • Free Wifi
  • Restaurant
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Great 4.5/5
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  • Free Wifi
  • Fitness centre
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Great 4.5/5
Certificate of Excellence
  • Free Wifi
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Good 3.5/5
  • Free Internet
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Great 4.5/5
Certificate of Excellence
  • Free Wifi
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Good 3.5/5
  • Free Wifi
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Very Good 4/5
Certificate of Excellence
  • Free Wifi
  • Restaurant
Reviews (4,917)
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1,708
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2,542
1,708
436
163
68
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All reviewsthe executive loungedome viewcheckpoint charliegreat locationdiamond memberbeautiful squarechocolate shopwithin walking distancechristmas marketunter den lindenmuseum islandlarge hotelper daycheck point charlieunderground stationan upgradeexcellent hotel
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1,791 - 1,796 of 4,917 reviews
Reviewed 17 August 2014

The hotel is at a great location in the middle of a tourist area. We stayed here in two connecting rooms for four nights. The lobby is large and beautiful. Our connecting rooms were large and very clean. Breakfast each morning was great with every breakfast selection you can imagine. The indoor pool was decent size and heated but be careful of the persons swimming laps. They banged into our children several times. The wifi worked well during our stay. There is free wifi for up to an hour in the lobby but expensive in the rooms.. Parking is also expensive at 23 euros a night for self parking. We requested turn down service and that is what we got. They came and turned down the beds. No changing used towels, closing drapes, or anything else like we have had at other Hilton Hotels. After the second night they never showed up for turn down service. The front desk never seemed to have enough staff as there was always a line and several positions vacant. We were told we could exchange money at the front desk but the exchange rate was much higher then the bank rate. We exchanged money at a bank not far from the hotel. Overall is was a very good stay.

  • Stayed: August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank JackM2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2014

Stayed at the Hilton Berlin for a business conference. Good location in the city center. Nothing to complain about. That is a huge hotel and my room was at the very end of 3 long corridors but the reward was a quiet, clean and large room so I was happy. The absolute scandal is the necessity to pay more than EUR20 / 24hr for in-room WiFi. Shocking! Finally, there was a long queue to check out in the morning and staff was just unable to handle it (although I am sure it happens every morning). Well...

  • Stayed: June 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
1  Thank Voyageur3012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anja_Tuccio, Executive Secretary at Hilton Berlin, responded to this reviewResponded 18 August 2014

Thanks for your feedback and please accept our apologies for the waiting time at check-out. We understand that this is an annoying way to start a day of travelling and are currently reviewing the check-out process to minimize any queue time.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 August 2014

Have stayed at this hotel 3 times. Excellent modern hotel in a great location. Central Berlin Mitte, with a ubahn station on the same street. All major attractions are easy to access from the hotel. Staff are welcoming and friendly. Bedroom, executive lounge, pool area and breakfast all great. Will always choose this hotel when in this amazing city!

  • Stayed: February 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Berlin1992
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2014

Great location, great hotel. Very good upscale Hilton, very nice rooms with good bed and bathroom. Best thing about the hotel was the restaurant, where the quality of the food was outstanding.

Wifi a bit patchy on the public arease.

Staff were friendly and efficient.

Recommended.

  • Stayed: June 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Gobbledyspook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anja_Tuccio, Executive Secretary at Hilton Berlin, responded to this reviewResponded 18 August 2014

Thanks for your compliment on our Mark Brandenburg restaurant! Such feedback is always a great motiviation for the team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2014

Chosen for the good 'off season' rates the hotel lived up to its good reputation. Concierges were excellent surces of information. Shane about the internet and breakfast prices. Ecellent breakfasts at 1/4 the price can be had across the street!

  • Stayed: August 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
1  Thank Andrew W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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