Do not EVER go here. We booked and pay this hotel for 1 night, but we had some train delay for 1 hour. And we arive at 22.30 en we stood for a closed hotel. (Every hotel I went are 24/7 open what you can expect from a 3 star hotel)And when i called the number nobody pickes up, so I left a voicemail. So instead of sleeping on the streets he had to take a expensive hotel because others were full. In the morning we went to aks them wat happend. They respond very rude ,and they say that we were to late to check in last night and we lost the money. And its our fault. But is wasnt clear in the asigment. Then we aked if we could transfer the booking for an other night. But they said no, we have to pay again for it. So then we asked if we could use the wifi to look for another hotel or options (because we dont wat to stay there any longer) and they said no.... for custumers only.....
WTF???? THEY STEAL OUR MONEY!
Plus we had to book another expensive hotel. We lost our buget for berlin. And we had to go home. They ruined our visit to berlin. For me this is the badest hotel in my life. NEVER EVER GO HERE!
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