We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good Business Trip helped by Good Hotel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Hotel Crowne Plaza Berlin City Centre
Ranked #81 of 635 Hotels in Berlin
Certificate of Excellence
Reviewed 15 December 2013

Good hotel near the Zoo and train station. Staff very friendly and helpful to me and colleagues - we only spoke English - so all the staff did too - very good.
Rooms very clean and tidy.
I found my room dark - personally I like light and airy - but that's me.

  • Stayed: December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Anthony S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (2,470)
Traveller rating
Traveller type
Time of year
Language
  • More languages

950 - 956 of 2,470 reviews

Reviewed 10 December 2013

Just back from a three nights stay in Berlin. Very good location in the heart of the comercial area an very close to most of the main city atractions. The worst thing was that there wasn't free wifi as in the rest of the city. The room is confortable as supposed for a 4 stars hotel.

  • Stayed: December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank gerotero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Hotel Crowne Plaza Berlin City Centre, responded to this reviewResponded 25 December 2013

Dear gerotero,

Thank you very much for taking the time to share your comments online. We strive to ensure all of our guests needs are met and we are pleased to know that our location and accommodations were to your liking and contributed to making your stay that much more comfortable. Please accept our deepest apologies for the issues you had encountered with the WIFI. Rest assured that we take all comments and suggestions to heart so that we can improve and provide the exceptional service that our guests expect and deserve.

Once again many thanks for your feedback and we would welcome the opportunity to serve you again.

Sincerely,

Karen C
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 December 2013

Looks quite unassuming from the outside but the inside is much nicer. Location is superb. Breakfast very good. The staff was real helpful and even upgraded me since i had arrived early and was only there for one night. Nice treat.

Room Tip: Get out and walk the area.
See more room tips
  • Stayed: November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ben H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 December 2013 via mobile

Hotel is in a good location next to main shoppin street,rooms are ok(need a re-fit)kettle in room for a brew,well handy,breakfast is acceptable if a little basic,comfy beds,evenin meals are a complete rip off!loads of eateries around the area,includin 200 yards up the street a really great xmas market,1 of the best it seems in berlin,anyway on the whole would we stay at this hotel again?
Yes..
Reason:location..
Local train station is zoolichster garten(5 min walk,direct train from schoenfield airport(airport express 30 mins&3 euros is the price for the journey...
Once again i stress that this hotel is excellently located..

Stayed: December 2013, travelled as a couple
1  Thank twobobski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 December 2013

Just back from a 2 nights stay in Berlin. Crown Plaza is in a brilliant location for shopping and easy transport links for sight seeing.

Check in was quick and easy. Very polite reception staff and the feel of luxury.

Room was at the back of the hotel. 5 floors up. Very very quiet nights sleep. High standard of accommodation. Immaculately clean, very comfortable. Mini bar well stocked, bathroom was great. Only down fall was that we had booked a double bed. The room had 2 singles. Went to reception to see about a change and was told that the hotel was virtually full, and the only free one was on the 1st floor over looking the main road at the front and it would be very noisy. The polite receptionist said that housekeeping could more the single beds together to create a double which we agreed with. However they literally did push the 2 closer. They weren't linked and still had the separate bedding on. But hey. Good nights sleep was more important.

The facilities at the hotel were great, bar in lounge area was nice and modern, great wine.

Would definitely stay here again. Hopefully with a double bed please Crown Plaza. Still excellent in my opinion.

Stayed: December 2013, travelled as a couple
Thank G W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 December 2013

The best part of this facility is its location which simply cannot be topped - the best of Berlin's shopping, restaurants, and culture are all mere steps (or U-bahn stops) away. The lobby is pleasant and bustling belying the teeny tiny and massively underwhelming guest rooms. WiFi is available free of charge in the guest rooms courtesy of printed pass codes available at the front desk. The staff is lovely and accommodating, but their pleasant attitude wasn't enough to make me return to this property should I ever again find myself in Berlin.

Room Tip: Request a non-street facing view for quiet.
See more room tips
  • Stayed: November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Maccaphile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Hotel Crowne Plaza Berlin City Centre, responded to this reviewResponded 20 December 2013

Dear Maccaphile,

Thank you for taking the time to your review. We apologize for the shortfalls during your recent stay with us. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned when we fall short of your expectations. We have taken note of your valuable comments and will use these to monitor and improve the quality of services we offer to our guests.

Thank you for staying with us, and we hope to have an opportunity to serve you again.

Sincerely,

Ferdinand G
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 December 2013

I've been staying here every year for a few years now. Always go in October/November.
I think now it's time to move to the Intercontinental as this place is now in need of a makeover.
Rooms aren't huge and in general are dated.
Staff are good and attentive.
Breakfast not great. Bar is boring.. But location is good.

  • Stayed: October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank WillDowling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Albeck-Zehden, Manager at Hotel Crowne Plaza Berlin City Centre, responded to this reviewResponded 5 December 2013

Thank you very much for your comment, from which we have learned that you are a frequent guest of our hotel since many years. We are very glad about your loyalty and are happy to announce that since several weeks we are renovating successively our rooms including the bathrooms. For your next stay with us in October/November please be assured that a renovated and newly refurbished room will be at your disposal. Looking forward to welcoming you again at the Crowne Plaza Berlin City Centre we remain

with best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Berlin hotels
Charlottenburg
Hotel Palace Berlin
Hotel Palace Berlin
#31 of 635 in Berlin
2,084 reviews
Mitte
Hilton Berlin
Hilton Berlin
#69 of 635 in Berlin
4,833 reviews
Kreuzberg
Crowne Plaza Berlin - Potsdamer Platz
Show Prices
Show Prices
Show Prices
Mitte
Hotel Indigo Berlin – Centre Alexanderplatz
Friedrichshain
Leonardo Royal Hotel Berlin Alexanderplatz
Charlottenburg
Pestana Berlin Tiergarten
Pestana Berlin Tiergarten
#44 of 635 in Berlin
976 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Crowne Plaza Berlin City Centre? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Crowne Plaza Berlin City Centre

Address: Nuernberger Strasse 65, 10787 Berlin, Germany
Phone Number:
Region: Germany > Berlin > Schoneberg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#30 Spa Hotel in Berlin
#34 Family Hotel in Berlin
#60 Luxury Hotel in Berlin
#72 Business Hotel in Berlin
#88 Romantic Hotel in Berlin
Price Range: £67 - £216 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Crowne Plaza Berlin City Centre 4.5*
Number of rooms: 423
Official Description (provided by the hotel):
The Hotel Crowne Plaza Berlin City Centre is located in the center of Berlin only a few steps away from the famous boulevard Kurfuerstendamm, the well-known department store KaDeWe, the Kaiser-Wilhelm-Memorial Church and the Zoological Garden. The Crowne Plaza Berlin City Centre with 423 comfortably appointed rooms including 11 suites, provide all the comforts. Non smoking floors and accessible rooms as well as a 24-hour room service and a business center are also available.The wellness area in the Crowne Plaza Berlin City Centre with indoor pool, sauna, solarium, extensive offers of massage and a fitness section with a wide variety of endurance and and weight-lifting machines are suited to accomodate guests needing to relax. The Wilson's restaurant with its international cuisine pampers the discerning gourmet with culinary delights. In the beer pub Pinte savoury regional dishes are served. The Kemmons Bar offers a variety of cocktails and snacks. 14 Meeting rooms including the conference center with natural lighting and an integrated ceiling height of 4,50m can accommodate functions up to 1.000 Delegates. W-LAN/High Speed Internet Access are available in all areas of the Crowne Plaza Berlin City Centre. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Agoda, Expedia, Ebookers, Evoline ltd, 5viajes2012 S.L., HotelQuickly and getaroom.com so you can book your Hotel Crowne Plaza Berlin City Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Crowne Plaza Berlin City Berlin
Crowne Plaza City Center
Crowne Plaza Berlin
Hotel Crown Plaza Berlin
Crown Plaza Berlin

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing