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“A decent 4* but not Superiopr.”

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Hotel Crowne Plaza Berlin City Centre
Ranked #86 of 634 Hotels in Berlin
Certificate of Excellence
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“A decent 4* but not Superiopr.”
Reviewed 25 July 2014

Apart from the fact that my roomservice orders were always late (1 hour after placing order), it was a pleasant stay. Breakfast is excellent. Really exceeded my expectations. Housekeeping is not 100% thorough. Bits and pieces of paper were left on the desk, old bottles of Pepsi. And although I was in a smoking room, I didn't get an ashtray. I thought housekeeping would notice that I ash my cigarettes in the trash, in empty bottles, sugar container...but nothing.

Housekeeping also neglected to remove 2 roomservice trays that were left over from the night before.

So, service is certainly lacking.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Amr M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Teaneck, New Jersey
Level 2 Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 July 2014

This hotel is close to the beautiful River Spree and Tiergarten, but also in the center of the City. There's lots to do and see. The staff graciously provided for my special needs--I'm Sabbath observant and kosher--so they had timers for the lights, a mechanical key to the room, kosher breakfasts available daily, and other meals available on request. There were a couple of minor drawbacks. The bathroom smelt vaguely like a urinal, even after it was cleaned, and supplies weren't consistently restocked in the bathroom. Also, there was some construction or renovation going on in the room next to mine, and the noise was annoying (I woke up fairly early, and they didn't start at the crack of dawn, but there were days that I would have enjoyed staying in bed a while longer--an impossibility with that noise). There was a nice cafe in the lobby to buy a cup of coffee or tea, but it would have been nice to have complimentary hot tea/coffee available throughout the day for guests in the lobby. Wifi is an extra fee--I don't understand why hotels do this! Also, the employee in the spa/fitness area told me that the sauna was co-ed and nude (?!)... Didn't venture in, so can't verify that. All in all, I'd stay here again.

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Weisfleisch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Province of Munster, Ireland
Level 4 Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 17 July 2014 via mobile


The location of this hotel was excellent. As a couple who had never been to berlin before the hotel was very close to many attractions and access to transport!Breakfast was excellent and the room was very comfortable. The staff were very helpful.
There was an extra charge for using the sauna and wifi was very expensive if one wanted to use it.

Stayed January 2014
Helpful?
1 Thank Sineadqu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Hague, The Netherlands
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 July 2014

Have been staying here for 2 nights only on a business trip to Berlin. The hotel is really central located, walking distance to KaDeWe shopping centre; to the Zoo and Central Station as well as Kurfuerstendamm and all the other known places when this part of the town was the centre of life in Berlin. These are nice visits when you needed a clar head after doing strong business.

  • Stayed April 2014, travelled on business
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Eddy2307
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangkok
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 July 2014

have been to Berlin many times. Stayed at this hotel for the first time; 4 nights on a holiday trip. great location for shopping and dining, all in walking distance and sightseeing easy to get around from here. Service ok, excellent breakfast choice. just make sure that you book a renovated room, pretty nice. would stay here again if i get a good deal.

  • Stayed June 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Rolf O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plobsheim, France
Level 1 Contributor
4 reviews
4 hotel reviews
Reviewed 16 July 2014

The hotel is really well located, in the heart of Berlin and within walking distance of the Zoo, shops and restaurants.
The Hotel is very clean, of high standing.
The personnel is very nice and friendly.
The food is good.
The rooms are nice, big enough so that we sleep well.

  • Stayed July 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Estelle L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tel Aviv, Israel
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 July 2014

excellent central location with convenient public transport. Walking distance to shopping districts. Zoo is very close, many key tours take place from there. Nice atmosphere in the hotel and great breakfast.

  • Stayed June 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank treeof3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Crowne Plaza Berlin City Centre

Property: Hotel Crowne Plaza Berlin City Centre
Address: Nuernberger Strasse 65, 10787 Berlin, Germany
Phone Number:
Region: Germany > Berlin > Schoneberg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#32 Spa Hotel in Berlin
#46 Family Hotel in Berlin
#68 Luxury Hotel in Berlin
#72 Business Hotel in Berlin
#88 Romantic Hotel in Berlin
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Hotel Crowne Plaza Berlin City Centre 4.5*
Number of rooms: 423
Official Description (provided by the hotel):
The Hotel Crowne Plaza Berlin City Centre is located in the center of Berlin only a few steps away from the famous boulevard Kurfuerstendamm, the well-known department store KaDeWe, the Kaiser-Wilhelm-Memorial Church and the Zoological Garden. The Crowne Plaza Berlin City Centre with 423 comfortably appointed rooms including 11 suites, provide all the comforts. Non smoking floors and accessible rooms as well as a 24-hour room service and a business center are also available.The wellness area in the Crowne Plaza Berlin City Centre with indoor pool, sauna, solarium, extensive offers of massage and a fitness section with a wide variety of endurance and and weight-lifting machines are suited to accomodate guests needing to relax. The Wilson's restaurant with its international cuisine pampers the discerning gourmet with culinary delights. In the beer pub Pinte savoury regional dishes are served. The Kemmons Bar offers a variety of cocktails and snacks. 14 Meeting rooms including the conference center with natural lighting and an integrated ceiling height of 4,50m can accommodate functions up to 1.000 Delegates. W-LAN/High Speed Internet Access are available in all areas of the Crowne Plaza Berlin City Centre. ... more   less 
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Also Known As:
Hotel Crowne Plaza Berlin City Berlin
Crowne Plaza City Center
Crowne Plaza Berlin
Hotel Crown Plaza Berlin
Crown Plaza Berlin

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