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Holiday Inn Berlin City Center East-Prenzlauer Allee
Ranked #206 of 634 Hotels in Berlin
Athens
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“A good solution”
Reviewed 19 December 2013

We had one night stop in Berlin, stayed at Holiday Inn City Center East-,tram at 20meters away, easy to move with 2 kids (3 & 5 years old). The service was excellent, staff very helpful, they even helped us with the automated parking system. The view was beautiful (street). Warm room in cold conditions. The only remark is for the short time for free internet access, limited which is quite a problem when you travel and you pay already a lot of money for roaming, and a small detail for the provided soap. I say again that it was a good solution.

  • Stayed December 2013, travelled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank El34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Albeck-Zehden, Manager at Holiday Inn Berlin City Center East-Prenzlauer Allee, responded to this review, 7 January 2014
Thank you for taking the time to evaluate our hotel regarding your recent stay with your family at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

We gladly inform you, that from today on we offer free of charge internet access to our guests.So next time you visit us - no need for roaming!

We appreciate your loyalty to our brand!
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457 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Cleanliness
Traveller tips help you choose the right room.   Room tips (41)
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Farum, Denmark
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 December 2013

Was upgraded to a kingsize bedroom, which turned out to be a quite large room, even with a guest bed, so despite staying alone, the room could technically fit three people.
Mattress was on the soft side, and so were the pillows. IIRC, Holiday Inn claims to have a pillow menu, however in my room, I only found the soft pillows. While I disliked them, I was too lazy to bother calling for more comfortable ones.

The small flatscreen TV was pretty far from the bed, and in an angle that made it not very attractive to watch TV.

Free wifi for IHG Rewards Club status members.

Located an hour walk from Brandenburger Tor, but just 5-15 minutes from dozens of cool bars, cozy cafes and decent restaurants. And also just a few minutes from the S-bahn, which takes you to the airports and all over Berlin.

Room Tip: Ask for courtyard view.
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  • Stayed December 2013, travelled solo
    • Value
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Helpful?
Thank Kenneth M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Albeck-Zehden, Manager at Holiday Inn Berlin City Center East-Prenzlauer Allee, responded to this review, 18 December 2013
Dear Kenneth M

Thank you for your comments regarding your impressions about your stay at our hotel. I am glad to hear that you liked size of your room as well as the good location of our property in the middle of „Prenzlauer Berg“, one oft he most popular districts of Berlin close to „Alexanderplatz“ with good public transfer connetctions to all Berlin sights. According to Holiday Inn standards each of our hotel beds has a choice of two pillows – soft and firm. At present the declaration referres to soft pillows in front, the pillows behind the first line are the firm ones. Dear Kenneth M, my team and I, we would appreciate to welcome you again at our Holiday Inn Berlin City Center East very soon for one of your next visits to Berlin.
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New York, New York, United States
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 13 November 2013

Stayed 4 nights at this hotel in November. As a platinum member, I received free Internet, and a room upgrade to a large king deluxe room. The room faced the inner courtyard (as requested), instead of the street...therefore it was very quiet, and I got an excellent night's rest. There's a tram right outside the hotel (the M2..stop is called Erich-Weinert) that takes you to the Alexanderplatz in 10 minutes. Very convenient...and it runs all day/night. Breakfast in the morning cost 10 euros, and was outstanding. The staff was great. Overall, I highly recommend this hotel, and will stay here again, if I return to Berlin.

Room Tip: Ask for a quiet room facing the inner courtyard
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  • Stayed November 2013, travelled solo
    • Value
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Helpful?
1 Thank Jas0n2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Albeck-Zehden, Manager at Holiday Inn Berlin City Center East-Prenzlauer Allee, responded to this review, 18 November 2013
Dear Jas0n2013

Thank you so much for your comment with regards to your stay at the Holiday Inn Berlin City Center East and the time you spent to let us know. We are very pleased to hear, that you had such a good time and that you liked the location of our property with great connection to public transportation, that you furthermore liked our quiet rooms, the variety of our breakfast buffet and that you appreciated the friendlyness of our staff. Dear Jas0n2013, again we thank you and we would be glad to welcome you again in the near future.
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London
Level Contributor
55 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 7 October 2013

No frills here but who needs them? The staff were friendly and helpful, the room was clean and very comfortable. The location is perfect. The hotel provided clear instructions on how to get there from Tegel Airport and it was a breeze -and cost me €2.60, which must be some kind of record for an airport trip! The tram into the centre is right outside. I chose the hotel due to its location in Prinzlauerberg and that means endless idyllic walks through pretty tree-lined streets and loads of great cafés and restaurants........oh I love Berlin. Nice buffet breakfast. My only beef - and it's a big one - is that getting wifi is like getting blood out of a stone. I thought I was using free wifi but ended up paying €10 for it. I would still be happy to use this hotel again but I will never understand why Berlin hotels ration the wifi.

  • Stayed September 2013, travelled as a couple
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Helpful?
4 Thank Philippa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Albeck-Zehden, Manager at Holiday Inn Berlin City Center East-Prenzlauer Allee, responded to this review, 9 October 2013
Dear Philippa H,

thank you for taking the time to share your experience in the Holiday Inn Berlin City Center East. We are glad that you had a pleasant stay with us and aprecciate that you so honorably mention our good location and convenient connection to the public transportation as well as our breakfast buffet and friendly staff. In order to keep our room rates as low as possible at the highest possible service level we have decided not to include the price of the internet in our best flexible rate. For our business guests and those who set value on the internet connectivity we do also offer our business package which already includes full WIFi access. Additionally our business corner in the Lobby offers free internet 24 hours a day. We are looking forward to welcome you again some time in the future.
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Den Haag
Level Contributor
38 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 29 September 2013

Location is very good,not far from the centre with public transport before the door.The hotel is also very good,functional,efficient ,excellent room.Parking is a problem,the parking gives only entrance to small cars,but if you are lucky you will find a place outside,even for free.The area offers restaurants on walking distance.The only negative point is the internet,you have to pay 5 euro for 1/2 hour(first hour is free).Because the connection is often interrupted,i had to log in many times(apparently 9 times),just to check my email in 10 minutes.Surprise at check-out:9x5 euro on the bill,45 euro.I refused to pay,gave 10 euro under protest of the reception,and left.
Amazingly that a large ,professional organisation as holiday inn,not provides free internet and a good access.

Room Tip: The room we had was very good,place for 3 persons,streetside but good isolated,so quiet.
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  • Stayed September 2013, travelled with friends
    • Value
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    • Cleanliness
    • Service
Helpful?
3 Thank dizaks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Albeck-Zehden, Manager at Holiday Inn Berlin City Center East-Prenzlauer Allee, responded to this review, 1 October 2013
Dear Dizaks,

thank you for taking the time to comment on your stay in our hotel. Your comments are very important to us as they reflect our guests´ wishes and show if the service standards fulfill our guests’ expectations and where improvement may be necessary.We are glad that you mention our good location and spacious rooms so honorably. In order to keep our room rates as low as possible at the highest possible service level we have decided not to include the price of the internet in our best flexible rate. For our business guests and those who set value on the internet connectivity we do also offer our business package which already includes full WIFi access. Additionally our business corner in the lobby offers free internet connection 24 hours a day.
We hope to be welcoming you again some time in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Durban, South Africa
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 28 September 2013

Five days of clean, well-priced simplicity-in-comfort in Prenzlauerberg.

Easy to wander through the quiet neighbourhood scattered with quaint shops, made-in-Berlin products, vintage, and body-mind-soul centres, with vegetarian restaurants and eco-supermarkets in abundance. Like!

Tram, bus and sub-way are just a hop away from the hotel.

Room Tip: Light sleepers should ask for a room off the main street.
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  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Monique S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Albeck-Zehden, Manager at Holiday Inn Berlin City Center East-Prenzlauer Allee, responded to this review, 1 October 2013
Dear Monique S.,

thank you for taking the time to share your experience in our hotel. We are glad to read that you had an enjoyable stay with us and that you mention our cleanliness as well as our good location and excellent connection to the public transportation. We are looking forward to welcome you again some time in the future.
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Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 September 2013

Just got back from 3 nights here. There are many great points to this hotel, it's really easy to get to from the hotel, the location is good, the desk are friendly and helpful and the room was a good size. The area around the hotel after a walk was very cool and full of cool bars and restaurants, and the tram stops right outside to take you into the centre.
Only issue is that the air con was not working in our room and it was so hot during the night you couldn't sleep. You can open the windows but it is on a main road so the noise then takes over as the reason you can't sleep! We did mention this and they said they would send up a technician. From then we could hear a loud noise from the air con but no actual cold effect.
I've seen from other reviews that this is an issue with other rooms, so I hope they read this and take note!

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kirstie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Albeck-Zehden, Manager at Holiday Inn Berlin City Center East-Prenzlauer Allee, responded to this review, 9 September 2013
Dear Kirstie T.,
thank you for taking the time to evaluate your stay at the Holiday Inn Berlin City Center East. We are pleased that you enjoyed your stay in our hotel and so honorably mentioned our good location, our friendly staff and good connection to the public transportation. The more we regret that your otherwise good impression had been affected by the insufficient power of our air conditioning. Therefore we are glad to inform you that we have just assigned a company for the maintenance work of our air conditioning. We would like to apologize for any inconvenience and would be glad to welcome you again some time in the future to assure you of our quality standards.
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Additional Information about Holiday Inn Berlin City Center East-Prenzlauer Allee

Property: Holiday Inn Berlin City Center East-Prenzlauer Allee
Address: Prenzlauer Allee 169, 10409 Berlin, Germany
Phone Number:
Region: Germany > Berlin > Prenzlauer Berg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#129 Luxury Hotel in Berlin
#171 Romantic Hotel in Berlin
Price Range (Based on Average Rates): £
Hotel Class:4 star — Holiday Inn Berlin City Center East-Prenzlauer Allee 4*
Number of rooms: 122
Official Description (provided by the hotel):
Welcome to Hotel Holiday Inn Berlin City Center East-Prenzlauer AlleeThe 4-star Hotel Holiday Inn Berlin City Center East - Prenzlauer Allee is located right in the center of the scene district Prenzlauer Berg which is known for its countless cafés, restaurants, arty bars and unique shops. The neighboring district Mitte, with the government district and its many sights like the Brandenburg Gate, Museum Island, as well as an abundant assortment of shopping and entertainment possibilities on Alexanderplatz, Potsdamer Platz and the Hackesche Hoefe, can all be easily reached by public transportation from the hotel. The Hotel Holiday Inn Berlin City Center East - Prenzlauer Allee offers 123 modernly furnished rooms. W-LAN and High Speed access are available in all areas of the hotel. Relax and enjoy a refreshing drink or a savory snack in our bistro or in the lobby bar. 5 conference rooms with a capacity of up to 100 persons are available for conferences and events. ... more   less 
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Also Known As:
Holiday Inn Berlin City Center East-Prenzlauer Allee Hotel Berlin
Berlin Holiday Inn

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