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“This is not definitetly a 4 star hotel”

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Mercure Airport Hotel Berlin Tegel
Ranked #286 of 634 Hotels in Berlin
Montijo, Portugal
Level 3 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“This is not definitetly a 4 star hotel”
Reviewed 26 May 2014

Per month i stay at least in 3 different 4 star hotels in Business... and this one is not definetly a 4 star. My room was small and without a iron board (i had to ask to the reception), didnt had the boiler and tea, the bottle of water was not complimentary and costs 4,1 Eur... The tv was not working, i had to change room. 1 single soap. The bathroom was a plastic cabine, even the sink... The hotel seemed outdated.
The staff was ok.
But considering that is the single hotel around they should invest more in renovations and service.

  • Stayed May 2014, travelled on business
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Helpful?
Thank claudia391
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Manchester, United Kingdom
Level 3 Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 26 May 2014

This seems to be the only airport hotel for Tegel (which closes in 2015), but it may not be necessary as it takes a while to get to the airport from, and the TXL buses from the city run frequently from about 4 AM. We booked this hotel because of a 7AM flight to Birmingham. Upon arrival the previous night with some breakfast items (milk, yogurt, etc), but when we got to our room, we found that there was no fridge. It had been "ripped" out of the cabinet underneath the TV. I think it was room 300. After complaining, we were offered a Double room, so we took the offer, however we would have preffered to make use of the twin room we booked. Otherwise, a generally good hotel. Sauna is available, but slots must be booked 30 mins in advance. You cannot walk here from the hotel, and most taxis will not drive you here, as the distance is too short. You can phone the hotel for a pick up, however you may end up waiting for a while.

  • Stayed April 2014, travelled with family
    • Value
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Helpful?
Thank Michael G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Berlin, Germany
Level 3 Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 May 2014 via mobile

I booked this hotel for my last of Berlin after coming back from Italy. I was gonna take taxi here but the taxi driver refused to give me the ride ( of course I gonna pay him ) he said I can walk here within ten minutes. I don't really trust him because in USA it is not gonna happen ! But he is right !!! The hotel is hidden in forest next to the TXL but it's easy to be found ! The hotel room is very nice . The breakfast is same as every other hotel but the garden sitting is amazing beautiful. It also has swimming pool but prob not allowed to be used in may. However the bottle of sparking water is overpriced !! The previous hotel I stayed they even gave two bottles of water for free .

Stayed May 2014
Helpful?
1 Thank R1519brandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vernon Hills, Illinois
Level 4 Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 14 May 2014

We stayed there overnight to catch a flight the next morning. The free shuttle was very convenient. To get to Berlin Mitte is about a 25 Euro ride. The hotel is clean and the staff courteous.The AC in our room didn't work -- so we had to keep the windows open. Unfortunately, there was quite a bi of street noise. This is certainly not a destination hotel, but works fine if you need proximity to the airport.

  • Stayed April 2014, travelled with family
    • Value
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Helpful?
Thank MoniCz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brisbane
Level 6 Contributor
119 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 9 May 2014

we stayed here for 2 night at the beginning of May 2014.
It is an old hotel with clean, comfortable rooms, airport shuttle is free and on demand.
We didn't have any meals at the hotel.
Warmly recommended!

  • Stayed May 2014, travelled as a couple
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Helpful?
Thank Hershie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Level 4 Contributor
40 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 3 May 2014

This hotel is fine for a short airport stay, when you just need to be close by to leave early. The building is showing its age, but my room was quite large, clean, and comfortable, with more than you'd need for a short stay. There is a free shuttle to and from the airport.

When arriving from the airport, you need to go to the general customer information desk and ask them to call the shuttle for you -- it doesn't come automatically (at least not at the hour I arrived). But the shuttle arrived quite promptly since the hotel is a walkable distance away.

  • Stayed March 2014, travelled on business
    • Value
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Helpful?
Thank makeittso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mercure Airport Hotel Berlin Tegel

Property: Mercure Airport Hotel Berlin Tegel
Address: Kurt-Schumacher-Damm 202, 13405 Berlin, Germany (Formerly Novotel)
Phone Number:
Region: Germany > Berlin
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#159 Luxury Hotel in Berlin
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Mercure Airport Hotel Berlin Tegel 4*
Number of rooms: 186
Official Description (provided by the hotel):
The Mercure Airport Berlin Tegel 4* is located at Tegel Airport itself. Our 4 star hotel offers modern hospitality in a contemporary ambiance. Our 186 rooms are air-conditioned and soundproof. From 4:45 am to 11:45 pm, our free shuttle bus takes you directly to Tegel airport. Direct public transport to the city centre. The Berlin exhibition centre is 6 kilometres away. The hotel offers a restaurant, bar, 11 meeting rooms, sauna, fitness corner and an outdoor pool in summer. ... more   less 
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Also Known As:
Accor Airport Hotel Berlin Tegel

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