Having seen some of the reviews complaining about the staff at this hotel, I must have been exceptionally lucky on the two separate occasions that I stayed there this month. Far from being rude or unhelpful, everyone I came across (OK, only reception/chambermaids/bar/shuttle drivers, but still...) was pleasant, courteous and very willing to help.
True, the décor is a bit tired, bathrooms feeling their years, carpets no longer tip-top, towels not at their fluffiest and so on, but I couldn't fault the cleanliness, nor the comfortable beds. I slept on the second and the third floor, and had a very good night in both rooms. Bags of instant hot water, too, for reviving showers.
I can understand the sense in not carrying out major renovations to a hotel doomed by its location to stand empty when Tegel airport is no longer in use, but would have loved to see an electric kettle and a supply of coffee/tea in my room... I know this is an English goodie and not universal, but if Mercure Potsdam can do it, why not this one?
Thought 18 euros was a bit stiff for breakfast so didn't use the restaurant - although with free wifi and a free, on-demand shuttle to and from the airport, perhaps I was being a bit mean there.
- Official Description (provided by the hotel):
- The Mercure Airport Berlin Tegel 4* is located at Tegel Airport itself. Our 4 star hotel offers modern hospitality in a contemporary ambiance. Our 186 rooms are air-conditioned and soundproof. From 4:45 am to 11:45 pm, our free shuttle bus takes you directly to Tegel airport. Direct public transport to the city centre. The Berlin exhibition centre is 6 kilometres away. The hotel offers a restaurant, bar, 11 meeting rooms, sauna, fitness corner and an outdoor pool in summer. ... more less
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- Also Known As:
- Accor Airport Hotel Berlin Tegel