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Hotel Palace Berlin
Ranked #31 of 634 Hotels in Berlin
Certificate of Excellence
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1,744 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (134)
Date | Rating
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English first
Muelheim an der Ruhr, Germany
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 December 2013

Great hotel for your next city trip. Make sure that you book a room that has been renovated recently.

Great location. Just a few meters away from the Zoo.

Breakfast is good. If you prefer great breakfast you should stay at the Intercontinental.

  • Stayed July 2013, travelled as a couple
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Helpful?
Thank Martin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EricFoedisch, Manager at Hotel Palace Berlin, responded to this review, 23 March 2014
Google Translation
Sehr geehrter Herr MartinS,

vielen Dank, dass Sie sich die Zeit genommen haben um das Hotel Palace Berlin zu bewerten.

Es freut mich sehr zu lesen, dass Sie einen angenehmen Aufenthalt bei uns im Hause hatten. Auch kann ich Ihnen bezüglich unserer Lage nur zustimmen. Wenn Sie Berlin einmal bequem entdecken möchten, ohne immer auf öffentliche Verkehrsmittel angewiesen zu sein, empfehlen wir Ihnen unser zentral gelegenes Haus. Auch haben wir unser Frühstücksbuffet inzwischen weiter verbessert, so das wir uns freuen würden, wenn Sie sich bald wieder einmal von unserem Service überzeugen würden.

Zuletzt möchte ich mich noch einmal bei Ihnen bedanken und hoffe, Sie während Ihrem nächsten Aufenthalt in Berlin wieder im Hotel Palace Berlin begrüßen zu dürfen.

Mit freundlichen Grüßen

Christian Schumann
Assistant Front Office Manager
Hotel Palace Berlin
c.schumann@palace.de
+49 (0)30 2502-1102
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stoke-on-Trent, United Kingdom
Level Contributor
48 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 27 November 2013

We stayed here in November 2013. It was excellent in every way from the minute we arrived to the minute we left. The staff were friendly and welcoming. Our room was quiet, spotless and comfortable. Breakfast was very tasty with a good choice. A chef will also make eggs or an omelette for you however you like it. The indoor pool is very attractive and a great way to relax after a day of sightseeing. You can walk to the hotel easily from the nearby train station. The 100 bus stop is just outside and takes the same route as the sight seeing bus so we brought a cheap travel guide book before we went and made our way around on the public transport, which again, is very impressive, timely and clean. We would recommend this hotel to you and we would definitely stay again.

Room Tip: We asked for a double bed but had a double base with 2 single matresses side by side. We asked for a...
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  • Stayed November 2013, travelled as a couple
    • Value
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    • Service
Helpful?
1 Thank RuthandNick09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EricFoedisch, Manager at Hotel Palace Berlin, responded to this review, 23 March 2014
Dear RuthandNick09

We appreciate your comments regarding your stay at the Hotel Palace Berlin. Thank you very much for taking time to send us your perfect feedback.

It is a pleasure for me to read that you had a good time here in Berlin and in our hotel. Our SPA area is also one of our biggest departments, where you will find on 800sqm everythink you needyou’re your wellnes and relaxing.

Thank you again for sharing your experience, and we look forward to serving you again in the future.

Sincerely,

Christian Schumann
Ass. Front Office Manager
Hotel Palace Berlin
c.schumann@palace.de
+49 (0)30 2502-1102
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Northern Ireland
Level Contributor
66 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 26 November 2013 via mobile

Staff are highly professional and courteous. We were upgraded to the club floor and rooms were excellent. Location is great, close to main shopping areas and zoo. Short walk to underground and Zoo garden train station. A most enjoyable stay.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank djajo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lodz, Poland
Level Contributor
809 reviews
287 hotel reviews
common_n_hotel_reviews_1bd8 441 helpful votes
Reviewed 24 November 2013

If you prefer to stay in the Western part of Berlin, the location is unbeatable. It is 2 minutes walking to Kudam and KaDeWe and the ZOO is practically opposite the hotel. The weakness of this location is of course the problem with the parking. The hotel does`t offer its own parking, but there are two others at the Nuernberger Str. But if you use the subway, there is only 100 meter to the nearest station. The rooms are kept in the style of sixties/seventies, with very small modernisations. They look quite old fashioned, but they are comfy and giving friendly atmosphere. Generally the hotel is friendly. Smiling and competent staff, clean rooms and classy lobby bar. The free internet is limited to the 30 min. and only downstairs, close to the front desk. It`s stupid and irritating the guests. The breakfast was terrific. With good choice of fruits, juices, eggs, cheese and meat and everything offered in the lovely room, with the view on the busy street. Just it`s worth to stay there for this culinary experience. And very attractive internet price, below 100 € for b&b option.

  • Stayed November 2013, travelled on business
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Helpful?
2 Thank laserkid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EricFoedisch, Manager at Hotel Palace Berlin, responded to this review, 24 March 2014
Dear Laserkid

We appreciate your comments regarding your stay at the Hotel Palace Berlin. Thank you very much for taking time to sent us your feedback.

I see all your notes and your comments regarding your stay in our hotel and I like to give you some further information regarding our parking service. We offer for every guest our valet parking service which cost 26,50Euro per night in a special area of the parking house at the Nuernberger Street. If you like to use this service just park your car in front of our hotel and the Bellstaff will assist you.

Thank you again for sharing your experience, and we look forward to serving you again in the future.

Sincerely,

Christian Schumann
Ass. Front Office Manager
Hotel Palace Berlin
c.schumann@palace.de
+49 (0)30 2502-1102
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Langenzersdorf, Austria
Level Contributor
244 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
Reviewed 22 November 2013

I visited this hotel on a business trip.

Rooms are large. but the sofas are very used - see the picture attached - ugly.

And while the bathroom would be quite nice, there was black mould at the shower - look at the picture. Unhygenic.

And the breakfast has wide selection, but nothing that tastes well.

  • Stayed November 2013, travelled on business
    • Value
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    • Cleanliness
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Helpful?
3 Thank reise21at
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bergen
Level Contributor
91 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 22 November 2013

We stayed 3 nights and enjoyed ourselves immensely. We found everything to be well-organized and the room was large and comfortable - and with a view too! Nice breakfast and good coffee! the staff were unfailingly polite and helpful. Easy access to buses and underground was an additional advantage. all in all - a great hotel!

  • Stayed November 2013, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CygnusBergen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EricFoedisch, Manager at Hotel Palace Berlin, responded to this review, 23 March 2014
Dear CygnusBergen

We appreciate your comments regarding your stay at the Hotel Palace Berlin. Thank you very much for taking time to send us your perfect feedback.

It is always a pleasure to see that you had a very pleasant stay with us. There is nothing else to write after your perfect feedback and so I just want to let you know that we are looking forward to welcome you again in our Hotel Palace Berlin.

Sincerely,

Christian Schumann
Ass. Front Office Manager
Hotel Palace Berlin
c.schumann@palace.de
+49 (0)30 2502-1102
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Palace Berlin

Property: Hotel Palace Berlin
Address: Budapester Str. 45, 10787 Berlin, Germany
Region: Germany > Berlin > Charlottenburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #31 of 634 Hotels in Berlin
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hotel Palace Berlin 5*
Number of rooms: 278
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