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“This hotel has everything you will need and more” 5 of 5 bubbles
Review of Hotel Palace Berlin

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Hotel Palace Berlin
Ranked #32 of 633 Hotels in Berlin
Certificate of Excellence
dublin
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“This hotel has everything you will need and more”
5 of 5 bubbles Reviewed 22 March 2014

We had an amazing 4 days in this hotel in February 2014. We were upgraded on arrival. Our room was superb, it had everything we needed. Breakfast was without fault. Swimming pool and facilities were lovely. The KaDeWe is just nearby and they have an excellent food hall with great places to eat in it. We rented bikes for 2 days and Berlin is the ideal city to cycle around. The bar was lovely. Staff were excellent. Location of the hotel is perfect, great shopping nearby. I would highly recommend this hotel to anyone staying in Berlin. The last time I was in Berlin I stayed in the Westin but this hotel was far superior.

  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mapgirl2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EricFoedisch, Manager at Hotel Palace Berlin, responded to this review, 9 April 2014
Dear mapgirl2010,

Many thanks for your positive feedback.

We are happy to read that you had some fantastic days in Berlin and The Hotel Palace Berlin.

We are looking forward seeing you soon again.

Kind regards,

Eric Födisch
Rooms Division Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,663 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (129)
Date | Rating
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  • Dutch first
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English first
Athens, Greece
Level Contributor
194 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
2 of 5 bubbles Reviewed 18 March 2014

I have been allocated in a room of 20 sm and a bathroom of 3 sm . The size of the room does not correspond to a 5 star hotel, neither the bathroom. Linen of the bed not adequate hotel's stadard.
Staff very efficient . Location unbeatable . Not value for money . Rooms with an unpleasant smell.
No rooms with queen or double bed available.

  • Stayed March 2014, travelled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank GEORGIOS P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EricFoedisch, Manager at Hotel Palace Berlin, responded to this review, 12 April 2014
Dear Georgius P.

Thank you very much for taking time to give us your feedback here on tripadvisor. It`s nice to hear that you could enjoy our perfect located Hotel inclusiv our friendly and very efficient staff.

But I`m little bit confused regarding the size of your room, which you sad had just 20qm without bathroom. As you can see on our homepage does the Hotel Palace Berlin offer you a couple of different categories. The smalest rooms are with a size of 25qm and the biggest suits are with 240qm. If you prefer a bigger room, please don`t hesitate to contact us before your next booking and our reservation team will be happy to assist you.

Thank you again for sharing your experience, and we look forward to serving you again in the future.

Sincerely,

Christian Schumann
Ass. Front Office Manager
Hotel Palace Berlin
c.schumann@palace.de
+49 (0)30 2502-1102
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Level Contributor
149 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
4 of 5 bubbles Reviewed 14 March 2014 via mobile

Not much to say after a confortable stay in a spacious renovated bedroom. Very good breakfast and excellent location. This Hotel is a very efficient business hotel with helpful staff ... BUT it has absolutely no charm nor caracter.

Stayed March 2014, travelled on business
Helpful?
1 Thank Courche
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EricFoedisch, Manager at Hotel Palace Berlin, responded to this review, 12 April 2014
Dear Courche.

Thank you for your stay in our hotel and your good feedback here. I hope you also had a good trip back home.

As I understand you had a perfect stay with a nice room, perfect staff and an exellent breakfast. But what does it mean for you “no charm and no caracter”? If you like you can send me further information also via e-mail.

Thank you again for sharing your experience, and we look forward to serving you again in the future.

Sincerely,

Christian Schumann
Ass. Front Office Manager
Hotel Palace Berlin
c.schumann@palace.de
+49 (0)30 2502-1102
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portsmouth, United Kingdom
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 24 February 2014

This is a luxury hotel worth its 5* rating. We had the 'basic' deluxe room, but it still had a sofa, armchair 32" TV and separate bath and shower. The indoor pool is very nice and was included in our room price. My comments may be influenced by the fact that we got a deal at a room price of £54 per night and you might normally pay at least twice this.
Staff were very helpful, but the breakfast (26 euros) is not cheap. I can't comment on the quality, as we went to Cafe Tiffany next door in the Europa Centre for breakfast (they also do good cakes).
The location is in the old 'west' Berlin opposite the zoo, there is a train / u-bahn station 10 minutes walk (Zoologischer Gartens) where the airport train stops. The bus stop is nearer and good for the central attractions (took us no more than 30 minues even in 'rush' hour).

Room Tip: Rooms at the front have a view of the zoo entrance but there is some road noise.
See more room tips
  • Stayed February 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Travelbil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EricFoedisch, Manager at Hotel Palace Berlin, responded to this review, 28 February 2014
Dear Travelbil,

Many thanks for your kind feedback here on TripAdvisor!

We are very pleased to read that you have enjoyed your stay with us.

Please be informed that you are able to book your full buffet breakfast in advance and you will benefit from a 5,00 € discount per Person and day or choose our continental breakfast in our Lobby Lounge at a charge of 11,50 € per Person.

We are already looking forward welcoming you back soon.

Kind regards,

Eric Födisch
Rooms Division Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hale, United Kingdom
Level Contributor
83 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 bubbles Reviewed 20 February 2014 via mobile

We have just returned from our honeymoon in Berlin. We loved the Palace Hotel. The staff couldn't have been more accommodating. The breakfast was a buffet style and is the best hotel breakfast we have ever had. The location is brilliant with easy access to all major attractions in the city. We found it very good value & would recommend The Palace Hotel to anyone looking for a city break.

Stayed February 2014, travelled as a couple
Helpful?
Thank collycolm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EricFoedisch, Manager at Hotel Palace Berlin, responded to this review, 28 February 2014
Dear collycolm,

We are glad to read that we made your honeymoon at the Palace a memorible one.

We hope we will have the pleasure to accommodate you soon again, latest for your first anniversary!

Thank you very much for your feedback and see you soon again.

Kind regards from Berlin,

Eric Födisch
Rooms Division Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Macclesfield, United Kingdom
Level Contributor
65 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 bubbles Reviewed 7 February 2014

This hotel is stunning. Rooms were luxurious and spacious. Bed was sooooo incredibly comfortable! Breakfast was buffet style, but superb. Restaurant faultless. Bar amazing, excellent cocktails! Service was second to none.

  • Stayed September 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Toni T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EricFoedisch, Manager at Hotel Palace Berlin, responded to this review, 4 March 2014
Dear Hrhtoni,

Many thanks for your great feedback here on TripAdvisor!

We hope we will have the pleasure to accommodate you soon again.

Kind regards,

Eric Födisch
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aberdeen, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 5 February 2014

Wonderful hotel, excellent staff, great facilities. Upgraded on arrival, lovely room, only downside was two single beds pushed together. Great breakfast, served til 2pm on Sunday so no worries if you had a late night on Saturday. Concierge (Rashid) recomended and booked a restaurant for my husband's birthday. The cocktails in Sam's diner are wonderful. Hotel in brilliant location, close to the train station, shopping centres and within walking distance to all the sights. Lovely spa area, recommend the 45 min massage - bliss. If we were ever in Berlin again I would definately stay here.

  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank dgreig134
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EricFoedisch, Manager at Hotel Palace Berlin, responded to this review, 4 March 2014
Dear Dgreig134,

thank you for taking the time to write a review on Tripadvisor.

It was a great pleasure to read that you enjoyed your stay and the Service
at the Hotel Palace Berlin.

We would be very happy to welcome you back soon.

With best regards

Sebastian Brunnow
Assistant Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Palace Berlin

Property: Hotel Palace Berlin
Address: Budapesterstrasse 45, 10787 Berlin, Germany
Region: Germany > Berlin > Charlottenburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #32 of 633 Hotels in Berlin
Price Range (Based on Average Rates): £
Hotel Class:5 star — Hotel Palace Berlin 5*
Number of rooms: 278
Reservation Options:
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