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“Good Hotel option in the centre of Berlin”

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Wyndham Berlin Excelsior
Ranked #297 of 634 Hotels in Berlin
Pune, India
Level 6 Contributor
81 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 170 helpful votes
“Good Hotel option in the centre of Berlin”
Reviewed 22 July 2012

Had being to Berlin for a business travel & had stayed in this Hotel. It's a good Hotel in the centre of the Berlin city. You can easily reach to any of the place from here due to good connectivity & vice versa.

Disadvantage: Comparatively it's a big hotel hence sometimes looks very busy. Also being in the centre of the city, it is famous for the visiting tourists hence sometimes the cafeteria area is also in general is very busy. Even sometimes checkin & checkout may take 20 to 30 mintues. But otherwise it a good option for a new person visiting Berlin. Can reach this place very easily

  • Stayed June 2012, travelled on business
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Helpful?
1 Thank DhanrajKalbhor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (135)
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  • English first
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English first
Copenhagen, Denmark
Level 3 Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 July 2012

Nice rooms, nice people working here at the Excelsior. If you want to use the Wellness facilities - book in advance! It's popular

  • Stayed July 2012, travelled with family
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Helpful?
Thank L N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plymouth, United Kingdom
Level 4 Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 7 July 2012

We stayed here throughout our week in Berlin. Our first impressions were positive; although the hotel looks a little tired outside, the interior and reception area is very stylish and pleasant. After reading the reviews here I am really surprised that anyone found fault with the rooms. Maybe we were lucky but ours was really clean, smelt fine, and was very modern. We loved the Rituals toiletries. The rooms were quite small but we had room to manoeuvre and as we were out most days and evenings, it was more than adequate.
I loved the restaurant, and my boyfriend & I would recommend it for an enjoyable, relaxed evening. We ate there a couple of times and read books / played chess afterwards, as this was available in the hotel lobby / bar.
Additionally, it's in a safe area, and near to the U-Bahn and attractions, which was useful.
We were planning on going back in a couple of months, however, the review with the bed bugs has scared us off, and now we aren't sure what to do!

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank rebeccatee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, England, United Kingdom
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 July 2012

This hotel is a bit of a mixed bag. On the one hand it has friendly and helpful staff and a lovely bar with fantastic cocktails! On the other hand the room was, for want of a better word, tired.

The hotel is located a few minutes walk from both the train and the underground giving it brilliant access to the city. However, as a young couple we feel that we will probably aim to stay in the East of the city next time.

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Jo C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brentwood, TN
Level 6 Contributor
180 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed 18 June 2012

This hotel was a disappointment. There is obviously an effort to modernize the hotel and the lobby is nice, but the room we stayed in was sub-par. The desk was falling apart, there were dirty streaks on the wall, and there was a smushed bug on the ceiling. The carpet in the outer hallway was a disaster - badly in need of cleaning (not just vacuuming). I didn't like the location much either. Yes, it's near Zoologischer Garten bus/train station, but not near any main sites, save the zoo. You are not really within walking distance of many tourist sites, though using public transit is easy enough. Breakfast was a madhouse. I don't know if there were too few staff members or if everyone got up and left at the same time, but every table had dirty dishes and there was no place to sit that was clean. I think this hotel is trying to be a good place to stay, but I wish I had stayed somewhere else.

  • Stayed June 2012, travelled as a couple
    • Value
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Helpful?
1 Thank poettraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Malmo, Sweden
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 June 2012

If it was not for the serious bedbug problems that resulted in people in our group needing to seek medical help, our judgment would have been: (4) a modern and nice looking hotel with plenty of breakfast choices, less then a 5 min walk from the Zoo tube station (Bahnhof Zoologischer Garten) in Berlin.
For a hotel not to offer any compensation is below common courtesy. Sorry to say, but never again...

Room Tip: Avoid the rooms due to the bed bug problem.
See more room tips
  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Hans P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Leiter Front Office at Wyndham Berlin Excelsior, responded to this review, 5 July 2012
Dear guest,

thank you for the opportunity to respond to the most recent comment about my hotel.

Yes, there has been an incident with bedbugs at my hotel,
but at once we received notice we did more than the regular obligations of hotels to support the guest in this painful situation. We took care, that all guest´s belongings were professionally cleaned and sanitized to hotel expenses and that the guest received medical treatment immediately at the same way.

Yours faithfully
Excelsior Hotel Berlin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Berlin hotels

Israel
Level 4 Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 16 June 2012

Though I have travelled a lot world wide, I have never been to a better located hotel. 3 minutes walking distance to the central "Zoological Garten" train, underground and bus station, a big supermarket just across the street from the train station, 5 - 7 minutes walk from restaurants of every kind you can imagine, and only 5 minutes by foot from the Kurfurstendam shopping district.

Add to the above cozy rooms (although somewhat small like in most Berlin hotels), very comfortable beds, a tasty breakfast, helpfull english speaking staff, a spa and the hotel "Franke" restaurant for good and fairly priced lunch & dinner, and you realy dont need anything more.

  • Stayed June 2012, travelled as a couple
    • Value
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Helpful?
3 Thank Edan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Wyndham Berlin Excelsior

Property: Wyndham Berlin Excelsior
Address: Hardenbergstr. 14, 10623 Berlin, Germany
Phone Number:
Region: Germany > Berlin > Charlottenburg
Amenities:
Bar / Lounge Business Centre with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #297 of 634 Hotels in Berlin
Price Range (Based on Average Rates): £
Hotel Class:4 star — Wyndham Berlin Excelsior 4*
Number of rooms: 316
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