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“Splendid hotel!” 5 of 5 bubbles
Review of Sofitel Berlin Gendarmenmarkt

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Sofitel Berlin Gendarmenmarkt
Ranked #43 of 633 Hotels in Berlin
Certificate of Excellence
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1,325 reviews from our community

Traveller rating
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    117
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (138)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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Adelaide
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 16 May 2011

Friendly service from every single staff member, top location, value for money.
Best hotel we stayed in while in Europe

  • Stayed May 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank vivehodie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris
Level Contributor
41 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 bubbles Reviewed 9 May 2011

Definitely the less attractive Sofitel I went into. Though the location is great, the room we had was small (so was the bathroom) and with old furnitures. The TV was small, old (non flat) and incorporated in a glass cubicle ... so weird. The staff was ok but nothing more. The breakfast buffet was quite expensive for what it was and the bar was located in the restaurant next to the hotel and had no chairs, you had to seat at the desk. In addition the cocktails we had were not good ... In summary, I wouldn't recommend this hotel. I already went in the nearby "The Regent" which was fantastic and will try next year the nearby Hilton which sounds ok.

  • Stayed December 2010, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank AddAdrTA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, CA
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 15 April 2011

The good far outweigh the bad that's for sure. Fantastic staff, from the front desk to the super nice bartender to the housekeepers. We had many questions for the concierge and they were always very helpful with restaurant suggestions and directions. They even printed a map of the area to help us find a particular restaurnt. We didn't eat at the restaurant, but it was packed every single night. The rooms are decorated quite nicely and are very clean, and the bed was super comfortable. It was nice having turn down service as well.

One quirk was the air conditioning. We couldn't seem to get it to cool off at all, and had to open the windows to get fresh, cool air (we prefer to sleep in cool hotel rooms). We just attributed it to being different than in the States. A couple of days went by and I mentioned it to the front desk, whereupon they said they hadn't switched the air conditioning for the building to "summer" mode, which is why we couldn't get cool air. Luckily our room faced the courtyard, so it was relatively quiet, and we could open the windows with no sound issues. If it faced the street, the noise with the windows open would definitely had been an issue.

The door to the toilet doubled as the door to the bathroom when you opened it all the way, which was fine, but it was a frosted glass door. I HATE that! I've seen that so much in Europe and I really dislike feeling like the people in the room can see me do my "stuff".

Outside of that, I highly recommend the Sofitel. The location is fabulous!! Especially for tourists like us.

Room Tip: Ask for a garden view room. It's much quieter.
See more room tips
  • Stayed April 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank olympicnut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
85 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
3 of 5 bubbles Reviewed 8 April 2011

Here is a summary:
UPSIDE - Location, very central.
Nice view of Gendarmenmarkt from room.
Windows in room open.
Helpful reception staff.
DOWNSIDE - Corridors smell of smoke.
Dirty carpet in room.
Strange design of room not practical eg. TV in a glass cube, fabric
wardrobe fronts that get grubby. Bathroom doors design not user- friendly.
Overall - Would recommend the Westin Grande over this hotel.

  • Stayed April 2011, travelled solo
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Sagittarius_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
255 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 232 helpful votes
5 of 5 bubbles Reviewed 24 March 2011

I can't say enough great things about this hotel. Great rooms, nicely set up with everything you could think of - umbrella, yoga mat!, hand weights, robe etc. Good sized desk to work at. Extra closet space.

Very handy for business travel.

  • Stayed March 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mrwatson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sofitel Berlin Gendarmenmarkt

Property: Sofitel Berlin Gendarmenmarkt
Address: Charlottenstrasse 50-52, 10117 Berlin, Germany
Region: Germany > Berlin > Mitte
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#21 Spa Hotel in Berlin
#22 Business Hotel in Berlin
#30 Family Hotel in Berlin
#33 Romantic Hotel in Berlin
#38 Luxury Hotel in Berlin
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Sofitel Berlin Gendarmenmarkt 5*
Number of rooms: 92
Official Description (provided by the hotel):
The boutique and designer Hotel Sofitel Berlin Gendarmenmarkt is considered to be one of the most elegant addresses in the heart of the bustling capital. The small, unique boutique hotel, with 70 rooms and 22 suites designed by Harald Klein, combines minimalist Cocoon design with unique details, such as the play of light and shadow and of glass and black marble. ... more   less 
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Also Known As:
Sofitel Berlin Gendarmenmarkt Hotel Berlin
Accor Berlin Gendarmenmarkt
Berlin Sofitel

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