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“Excellent service”
Review of Ibis Berlin Mitte

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Ibis Berlin Mitte
Ranked #143 of 634 Hotels in Berlin
Lagos, Nigeria
Level 3 Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Excellent service”
Reviewed 25 May 2014

I was very impressed with the courtesy of the staff and the speed they attended to my complaint. Pillows to die for. Fabulous service. Good location with a view of the TV tower. I will recommend to friends easily.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ibis Hotels

Helpful?
Thank Omar Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas H, Assistant Manager at Ibis Berlin Mitte, responded to this review, 27 May 2014
Dear Guest,

thank you very much!
It is a joy to read something like this :-)
I have already shared your comments with the team.

Thank you again!

Many greetings from Berlin

Thomas Hasse
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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  • Value
  • Cleanliness
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Montreal, Canada
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 May 2014

This is not a luxury hotel. But, the price was right, and they offer everything you might want unless you're used to four star digs (and not the place if you're looking for a romantic getaway or similar).

The rooms are very clean and offer a good view. The bedding is comfortable, the AC works well, there is plenty of hot water and the WiFi (for a fee) is fast and consistent. If you need to work, you'll find a small desk and ample plugs. Someone has really put some thought into this hotel--they don't offer too much (no attempts at a fancy restaurant for example), and the rooms are small, but well-organized so that you'll barely notice.

The hotel is relatively quiet, with no street noise (my room was 7th fl, facing the TV tower). The bar is good, open 24 h. There is no restaurant, but the bar offers a few reasonable dishes in case you don't feel like venturing out to one of the many restaurants nearby. The breakfast was the standard--eggs, fruit, bread and juice. The atmosphere in the breakfast room is a bit odd--like a retirement home decorated by Ikea with herds of people in the way all the time. But, it was convenient and good enough.

Reception is helpful and quick. The staff all seem to speak English very well if that is an issue for you, and they were polite about my poor German.

The location is good, with a tram line out front, and within easy walking distance to S-Bahn, loads of bars, stores and restaurants. Can't be beat for the price. Highly recommended.

Room Tip: Ask for a room on a high floor overlooking the TV tower.
See more room tips
  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank AlanBickers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas H, Assistant Manager at Ibis Berlin Mitte, responded to this review, 8 June 2014
Dear ibis Guest,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely, Thomas Hasse
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hythe, United Kingdom
Level 4 Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 16 May 2014

Stayed her for two nights in May as part of a stag do, made to feel very welcome. Very clean with friendly and helpful staff, would stay again. Ideal location for the center of Berlin, easy walk to one of the main train stations and plenty of nightlife near by.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Meatball27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
imitte, Assistant Manager at Ibis Berlin Mitte, responded to this review, 19 May 2014
Dear Guest,

We very much appreciate your comments regarding your stay at the ibis Berlin Mitte. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Many greetings

Thomas Hasse
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manassas, Virginia
Level 6 Contributor
207 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 3 May 2014

Ibis is a nice chain of budget hotels. The room was clean and comfortable with great views of Alexanderplatz and the tv tower. The hotel is at the edge of Prenzlauer Berg and a short walk from Alexanderplatz. Tram Number 2 stops just outside the hotel. Nice large breakfast room but the selection is somewhat limited. Not really walkable to most of the sights you'll want to see, but the public transit system is great. We took a cab one night from Brandenburg Gate back to the hotel with 4 people and it was less than 10 euro. We would definitely stay here again when in Berlin.

  • Stayed April 2014, travelled as a couple
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Helpful?
1 Thank Tribe93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 6 Contributor
119 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 28 April 2014

Stayed last week for nights at this hotel. Location is good 1 Km from Alexanderplatz tram and bus is around the block. Very nice 2 stars Ibis hotel can easily have 3 stars in other countries. Will be back there if ever again in Berlin.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Georges M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
imitte, Manager at Ibis Berlin Mitte, responded to this review, 30 April 2014
Dear Guest,

thank you for your positive feedback. We are delighted that you enjoyed your stay with us.

See you next time. We look forward to welcome you.

ibis Hotel Berlin Mitte // Ines Meißner - Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ibis Berlin Mitte

Property: Ibis Berlin Mitte
Address: Prenzlauer Allee 4, 10405 Berlin, Germany
Region: Germany > Berlin > Prenzlauer Berg
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#37 Best Value Hotel in Berlin
#94 Family Hotel in Berlin
#108 Business Hotel in Berlin
#152 Romantic Hotel in Berlin
Price Range (Based on Average Rates): £
Hotel Class:2 star — Ibis Berlin Mitte 2*
Number of rooms: 198
Official Description (provided by the hotel):
A great night's sleep is guaranteed: All of the rooms are soundproofed and have the new Sweet Bed by ibis beds for the ultimate in sleeping comfort. Room amenities include air conditioning, free WIFI, TV with a wide range of Sky channels and a desk. After an exciting day or a long night, relax in a spacious double beds designed for 2 people. The soundproofed rooms ensure peace and quiet, while the air conditioning can be adjusted as required. Including a flat-screen TV, desk and WIFI at great rates. If you would prefer to sleep in a bed of your own, choose our Standard Room with twin beds. The room is soundproofed and boasts individually adjustable air conditioning. Also included: flat-screen TV, desk and WIFI. ... more   less 
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Also Known As:
Ibis Berlin Mitte Hotel Berlin
Accor Berlin Mitte

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