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Reviews (3,653)
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All reviewslarge poolgreat hotelspa areafloor overlookingsauna and steam roomzoo stationzoologischer gartennespresso machinedeluxe roomfree wifiminute walkbreakfast buffettegel airportthe air conditioningmodern hotelpublic transportcity break
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1,301 - 1,306 of 3,653 reviews
Reviewed 25 March 2013

I traveled with two friends - one had sourced a fantastic deal here. I normally go for a lower budget option but really enjoyed a bit of five star luxury. The pool and spa were lovely, once one acclimatised to the naked men in the sauna...and the steam room....and the foot baths....and the communal showers! The rooms were very comfortable and well equipped, the only criticism would be how warm it was despite turning the heating off. It seemed bizarre to have to sleep with the windows open when it was minus ten outside. At check out we were informed that the hotel is kept at an overall temperature but that you can ask for your room temperature to be lowered. The breakfasts were great with plenty for vegetarians and absolutely delicious seeded breads. Staff were very friendly and helpful and the bar made a decent job of our cocktails. I could get used to these upmarket options......

Room Tip: some rooms look over the zoo from the upper floors.
  • Stayed: March 2013, travelled with friends
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Thank athectorshouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 March 2013

Although catering for the corporate market offering conference facilities, this is still a really lovely hotel with excellent staff and amenities for tourists. My best friend and I arrived late around 10.30pm and were immediately checked in - to a double room. No fault of the hotel but that of the online booking agency. However, we were immediately moved to a twin room and assisted with our luggage.

The rooms are modern and spacious, the breakfast choice fairly good with the option of eggs cooked to order by the chef (scrambled, omelette or fried) and plenty of fresh coffee and the swimming pool, which is set in a lovely wellness area, is the largest pool in a hotel in Berlin.

The concierge staff were excellent!! - Booking bus tours, arranging taxis and recommending places to eat and generally going out of their way to help. The hotel is also in an excellent position for seeing the sights and is situated just across the road from the zoo - also well worth a visit.

Would definitely stay there again.

Room Tip: Ask for a room high up facing the front - then you might be overlooking the zoo.
  • Stayed: March 2013, travelled with friends
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Thank Joy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2013

Definitely worth the money, pool kept very well and very clean - in a calming atmosphere and staff friendly and helpful. Only negative that the rooms where on the smaller side but well layed out with all mad cons.

  • Stayed: March 2013
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1  Thank Kyle038
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 March 2013

Spa sauna gym pool food staff service- everything was awesome. Little bit family oriented but we found place to party. Restaurant is 5 stars very tasty but expensive. Breakfast was great very different and tasty.

  • Stayed: March 2013
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2  Thank InnaStelmakh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 March 2013

The hotel is opposite the zoo and close to the city centre. Around the corner you can rent a bicycle which is a very nice way to get around Berlin.
The rooms are very comfortable and if you get one with a view over the zoo it is very nice. Breakfast was very well looked after and one of our party had to eat Gluten Free and the staff provided Gluten Free bread and everything.

If we go back to Berlin we'll definitely stay here again!

Room Tip: Get a room with a zoo view
  • Stayed: December 2012, travelled as a couple
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Thank Emil C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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