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“Huge room, nice location, plenty restaurants arounds”

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Novum Hotel Gates Berlin Charlottenburg
Ranked #224 of 634 Hotels in Berlin
Reviewed 21 May 2014

Everything was great - nice quite location in the heart of West Berlin, comfortable wide beds, big windows looking inside the courtyard, enchanting smell of old building... Next to the door - lovely small Indian restaurant with its fab homemade tea (chai).
One small inconvenience was weak pressure in hot water tap in our room on the third floor. But our friends who lived on the second floor didn't meet this discomfort.

Room Tip: There was weak pressure in hot water tap in our room on the third floor. So take the room below!
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  • Stayed: May 2014, travelled with family
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    • Location
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Thank Vaitkiene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovumGroupHotels, Leiter Gästebetreuung at Novum Hotel Gates Berlin Charlottenburg, responded to this reviewResponded 27 May 2014

Dear guest,

Thank you for your nice review on Tripadvisor.
We are delighted that you had a nice time in Berlin.
Your comments about the water pressure were passed on to the maintenance department.
We would be glad to welcome you again in one of ourHotels.

Faithfully Yours

Gates Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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126 - 132 of 707 reviews

Reviewed 8 May 2014

Very good location (public transport is near), clear room, nice staff, very good value-price rate!
We was 5 nights at this hotel in May 2014. The Hotel is near Savinyi Platz 5 Minutes on foot to the S-Bahn station, Hotel have non-stop reception, the staff is nice.
The room was clear, every day clean up, change the towels.
In the hotel is free wifi, but must be registration in the LAN-network to use.

  • Stayed: May 2014, travelled with friends
    • Value
    • Location
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Thank Tokodi V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovumGroupHotels, Leiter Gästebetreuung at Novum Hotel Gates Berlin Charlottenburg, responded to this reviewResponded 13 May 2014

Dear Tokodi,

Thank you for your review and your kind words, regarding your stay in our Hotel Gates
We have gladly passed your positive comments to our employees.
We hope to welcome you again as our guest soon.

Kind regards,

Gates Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 April 2014 via mobile

Quite hotel! has an elevator, very respectable girls in reception and is near the metro (ernst-reuter plaz). the beds are quite uncomfortable, wifi gets hurt and it's slow and it costs so much in anything! The metro is U2 ( pankow-ruhleben)

Stayed: April 2014
1  Thank Arviaggi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovumGroupHotels, Guest Relation Assistant at Novum Hotel Gates Berlin Charlottenburg, responded to this reviewResponded 30 April 2014

Dear guest,

Thank you very much for your positive feedback.
We are delighted that you had a nice stay in our Novum Hotel Gates.
Of course, we have passed the criticized points to our technical department
and want to apologize very much for the resulting inconvenience.
We would be very pleased if we can welcome you again soon.

Kind regards,

Gates Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 April 2014 via mobile

Beautiful stair case, friendly and helpful staff, the room I got had three beds with very comfortable linens. Only the essentials were available. Wifi was free and kind of strong. Parking is €16 per day but if you park on the street it's free. The metro and subway are about 10 minutes walking and can get you anywhere in Berlin. I would definitely stay here again but will not park in the garage.

Stayed: April 2014
1  Thank Jtmit430
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovumGroupHotels, Guest Relation Assistant at Novum Hotel Gates Berlin Charlottenburg, responded to this reviewResponded 22 April 2014

Dear guest,

Thank you for your review and your kind words, regarding your stay in our Novum Hotel Gates.
We have gladly passed your positive comments to our employees.
We hope to welcome you again as our guest soon.

Sincerely Yours

Gates Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 April 2014 via mobile

Great price, comfortable room, no noise, decent location, ....cant complain, hot showers,managed to connect with the free wi fi. only moan, no tea coffee in room and charged for bottle of water..would use again. Plenty of great cafes nearby.

1  Thank VMB1Wrexham
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
NovumGroupHotels, Guest Relation Assistant at Novum Hotel Gates Berlin Charlottenburg, responded to this reviewResponded 22 April 2014

Dear guest,

Thank you for your nice review.
We are delighted that you had a nice time in Berlin.
We would be glad to welcome you again in one of our Novum Hotels.

Faithfully Yours

Gates Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 13 March 2014

A no frills hotel. There was no lounge and only a machine to get coffee from. There was a bar but it was never open so only your room to go to when you got back after a long day. No tea making facility's in the room. Breakfast was nice but not a lot of choice. Continental meats , cheese and fruit were very nice quality but only boiled egg or scrambled egg. The room was a good size and the bathroom and shower were very spacious. It had a great location and was very easy to get to from the airport. It was 5 mins from zoological gardens u ban and you could walk to the brands berg gate in 20 mins
It's

Room Tip: We sated in room 212 at the back of the hotel and you could hear the kids playing in the park behind
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  • Stayed: March 2014, travelled as a couple
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1  Thank Jennynorthwales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 March 2014

I think this is the sixth time I stay at the Gates Hotel in Berlin.
Well..... It has seen better times. Years ago.
Not much care for the hotel by the owners. It is just .... left to itself. It's a pity. It used to be much, much better. Some maintenance, especially ordinary maintenance should be done.
The rooms are still nice but they are getting old from scotches and little things out of place. A hotel is not a cow that will give endless milk. It has to be maintained. Even the internet connection is, nowadays, slow and at times useless. It has been called Gates Hotel - a while ago - for the hitch services (interned connection) that it used to offer to its clients. Well... not anymore.....

  • Stayed: March 2014, travelled on business
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1  Thank mktgcove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovumGroupHotels, Guest Relation Assistant at Novum Hotel Gates Berlin Charlottenburg, responded to this reviewResponded 1 April 2014

Dear guest,

Thank you for your review and your honest words, regarding you stay in our Hotel Gates Novum.
Of course, we have passed the criticized points to our technical department.
We want to apologize very much for the resulting inconvenience.

Kind regards,

Gates Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novum Hotel Gates Berlin Charlottenburg

Address: Knesebeckstr. 8-9, 10623 Berlin, Germany (Formerly Gates Hotel)
Region: Germany > Berlin > Charlottenburg
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #224 of 634 Hotels in Berlin
Price Range: £33 - £112 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Novum Hotel Gates Berlin Charlottenburg 3*
Number of rooms: 107
Official Description (provided by the hotel):
In a quiet side street of Kurfurstendamm our innovative traditional hotel is located in the city-west of Berlin. Several times our house has been awarded for its excellent value for money: In this stylish, partially landmarked hotel each of the 107 rooms is equipped with Wi-Fi. ... more   less 
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Also Known As:
Gates Hotel Berlin

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