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“Perfection”

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InterContinental Berlin
Ranked #29 of 634 Hotels in Berlin
Certificate of Excellence
GreenLeadersGold level
Hertfordshire
Level 5 Contributor
66 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“Perfection”
Reviewed 24 May 2013 via mobile

I stay here on business quite often and it's wonderful. The staff are welcoming, efficient and friendly. It's a big hotel but you are made to feel special from the minute you arrive. Breakfast is amazing, today I had smoked salmon and scrambled eggs with a glass of prosecco. Such a treat.

The rooms are beautiful, cosy and modern at the same time. The spa is stunning and a great place to sit and unwind for an hour or two. Room service is also great.

I love Intercontinentals, everything always works and feels quality no matter which city you are in. The little touches they do stand them apart from Hiltons, Mariiotts etc.

The only tiny, tiny thing that I find frustrating is the hair dryer in the bathroom. You have to keep your finger on the button for it to work which is awkward when drying long hair with the heavy hair dryer. It also gets very hot as its metal (found this out this morning after burning my hand!). It's such a small thing though and next time ill just pack one from home.

Don't stay anywhere else in Berlin, just book in here for a fuss free, luxury stay.

Stayed May 2013, travelled on business
Helpful?
1 Thank HellsBells055
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert_P_Herr, General Manager at InterContinental Berlin, responded to this review, 28 May 2013
Dear HellsBells055

thank you for your compliments and for staying at the InterContinental Berlin frequently. Our teams will be proud to receive your praise as letting our guests feel special is their daily goal.

The InterContinental Hotels distinguish themselves by a special relation to the cities and locations where they welcome our guests. In this way, we enable also our guests to build special relationships to our destinations.

Thank you again for your delightful and kind words and I look forward to your next stay in Berlin.

With best regards
Robert P. Herr
General Manager
InterContinental Berlin
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2,425 reviews from our community

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  • Sleep Quality
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  • Cleanliness
Traveller tips help you choose the right room.   Room tips (326)
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English first
Heytesbury, United Kingdom
Level 6 Contributor
173 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 157 helpful votes
Reviewed 19 May 2013

Although a large hotel, attention to detail has not been forgotten. Love the rooms where the wardrobe unit slides round so you can watch TV in the bath. Bedrooms are a great size and have all the amenities you would expect from a five star hotel. Attentive staff and the legendary Marlene Bar!

Room Tip: Get a room in the right hand tower
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  • Stayed June 2012, travelled on business
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank DJohnson139
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert_P_Herr, General Manager at InterContinental Berlin, responded to this review, 24 May 2013
Dear DJohnson139

Detail is in my own experience one of the things that distinguish one stay from another. Thank you for noting our effort and also for writing a review here on TripAdvisor.

Besides the legendary Marlene Bar, Hugos Restaurant on the 14 floor also provides an exceptional location for special occasions. The creations by Michelin star chef Thomas Kammeier are garnished with a view across Berlin.

Hopefully, you will have the chance to return in the future to enjoy a comfortable and relaxing stay in Berlin.

With best regards
Robert P. Herr
General Manager
InterContinental Berlin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level 6 Contributor
63 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 17 May 2013

The Intercontinental high standards are evident at this hotel! The rooms are very modern and luxurious. Here you wont be woken up by a knock at the door, there is a door bell! You cant beat the location next to Tiergarden! The hotel facilities offer a spa with swimming pool, conference rooms, shops and hairdressers! The staff presentation was excellent and the service very attentive! Breakfast is beautifully presented under a coloured glass dome and with plenty of staff to attend you its a real treat!

Room Tip: The rooms with a revolving tele so you can watch tv while you have a bath!
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  • Stayed May 2013, travelled solo
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    • Cleanliness
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Helpful?
2 Thank Roberto V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert_P_Herr, General Manager at InterContinental Berlin, responded to this review, 24 May 2013
Dear Roberto

thank you for sharing your view on your stay at the InterContinental Berlin. It was a pleasure to read your review.

Besides the Tiergarten, the InterContinental Berlin is also located five minutes from Berlin's main shopping areas as well as directly next to the Berlin Zoo.

For your next stay - and to improve your InterContinental experience even further - inquire about our Club InterContinental which will provide you with many benefits making your stay even more comfortable.

Roberto, thank you again for your review and my teams and I hope to welcome you back in the future.

Robert P. Herr
General Manager
InterContinental Berlin
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Level 4 Contributor
40 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 16 May 2013 via mobile

Very nice hotel, with big modern rooms, decent location and good breakfast. Especially nice option for freshly made juices with your breakfast. Rooms could be slightly more modern but the staff makes up for any drawbacks. Great, professional team of people. Personally i prefer Interconti rather than the Pullman oposite.

Stayed March 2013, travelled on business
Helpful?
1 Thank Aggie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert_P_Herr, General Manager at InterContinental Berlin, responded to this review, 21 May 2013
Dear Aggie

thank you for your praise of our breakfast as well as for reviewing your stay at the InterContinental Berlin.

If you are looking for modern rooms, our Deluxe category might be your perfect choice. They have recently been refurbished and welcome guests with a contemporary design and style.

Our teams will be delighted to receive your feedback and I am looking forward to your next stay at the InterContinental Berlin.

With best regards
Robert P. Herr
General Manager
InterContinental Berlin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 May 2013

Fantastic hotel, great location, amazing staff where nothing is too much trouble, amazing Spa, best I have ever seen in Europe and buffet breakfast to die for. Outstanding.
Has to be the best hotel to stay in in Berlin. I certainly wouldn't stay anywhere else!

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Lottielola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert_P_Herr, General Manager at InterContinental Berlin, responded to this review, 15 May 2013
Dear Lottielola

thank you for reviewing the InterContinental Berlin and for all the compliments. Our SPA InterContinental has been awarded with the European Design Award and has been renovated last year.

The team at L.A. Café will be glad to hear that the work they put into keeping our breakfast not only delicious every day but also to wow our guests at the same time is successful.

With that being said, I look forward to your return in the future.

With best regards
Robert P. Herr
General Manager
InterContinental Berlin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 6 Contributor
128 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 14 May 2013

I stayed on business last week and had a fantastic trip. The staff could not do enough for you, the business centre were very attentive and efficient as were cleaner and reception staff. The hotel was full to capacity as there was a large conference on so extremely busy. This didnt show and the hotel mastered the effortless look and never appeared swamped under. I had deluxe double on the 12th floor and had a beautiful view over the Zoo and a bathroom larger than I have seen previously. Every need was taken care of and I would love to return to this lovely hotel. For a large brand and a huge hotel I expected the service to be hit and miss but I couldn't have been more wrong. Perfect for visiting this wonderful city. My thanks goes to Verena Peterman who was an excellent host as goes the same for Katja Jakobs in the Business Centre who excelled at Customer Service thank you ladies.

Room Tip: Go for the 7th or 12th floor.
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  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Emily B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert_P_Herr, General Manager at InterContinental Berlin, responded to this review, 15 May 2013
Dear Emily

conferences often occupy a large part of the InterContinental Berlin and our teams do their utmost to provide a high level of service and friendliness besides busy periods. Your experience shows that these efforts prove successful and I passed along your compliments to our teams.

Verena who supported you during the IATA conference also sends warm regards.

Our teams and I look forward to your return - during another conference or on a different occasion.

With best regards
Robert P. Herr
General Manager
InterContinental Berlin
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Hong Kong, China
Level 5 Contributor
72 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 14 May 2013

The Intercontinental Berlin is a very functional, but perhaps a little soul-less conference hotel with great facilities. Meals and coffee breaks all well turned out. The Marlene Bar comes alive late at night.

Room Tip: Ask for a room with a view over the park
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  • Stayed May 2013, travelled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MPR14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert_P_Herr, General Manager at InterContinental Berlin, responded to this review, 15 May 2013
Dear MPR14

our teams are dedicated to fill the spacious facilities of the InterContinental Berlin with their very own spirit and thus I am pleased that you enjoyed your stay.

We have many rooms with views across different parts of Berlin. Towards the east, you can see the Berlin TV Tower, in the north you are able to see the victory column and the Tiergarten park. In the west, you have a view over the Berlin Zoo. The southern view will show you the beautiful district Schöneberg.

Thank you for leaving your review and for staying with us. I wish for you to also have interesting and comfortable conference experiences in the future.

With best regards
Robert P. Herr
General Manager
InterContinental Berlin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about InterContinental Berlin

Property: InterContinental Berlin
Address: Budapester Strasse 2, 10787 Berlin, Germany
Phone Number:
Region: Germany > Berlin > Charlottenburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Berlin
#9 Green Hotel in Berlin
#12 Romantic Hotel in Berlin
#14 Spa Hotel in Berlin
#17 Business Hotel in Berlin
#26 Luxury Hotel in Berlin
Price Range (Based on Average Rates): ££
Hotel Class:5 star — InterContinental Berlin 5*
Number of rooms: 558
Official Description (provided by the hotel):
A choice of 498 rooms and 60 suites all guaranteeing a new lifestyle experience. Modern yet discreet. Welcoming. Relaxing. Elegant. Our Club InterContinental offers a dedicated check in, a personal Guest Service Agent and a separate lounge with snack buffets during the day. The spa and sauna landscape of the Spa InterContinental spreads over a generous 1000 m² dedicated to your sheer well being. Our gym is optimally equipped and open 24 hours and 7 days a week. Panoramic views and heavenly food at Hugos Gourmet restaurant on the 14th floor. An elegant setting where our top flight Chef creates an haute cuisine dining experience garnished with one Michelin star and 17 points in the Gault Millau. From exquisitely lavish breakfasts to light business lunches the L.A. Cafe offers the best in fine food from early in the morning until late at night. Marlene Bar is the favourite venue for meeting and greeting. The InterContinental Berlin is a 15-minute walk from the Kurfürstendamm shopping street and Tiergarten Park. Buses stop just outside the hotel and run directly to Potsdamer Platz. ... more   less 
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Also Known As:
Intercontinental Berlin Hotel Berlin

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