The hotel does not pretend to be anything other than a budget hotel. We stayed 10 days, much longer than the average it seems, as we met different folk at breakfast every morning! Our room was a good size with large double bed. Towels were changed everyday and the bathroom was cleaned and the bed was made. Breakfast was plentiful with lots of choice. The hotel is situated on the very edge of the Berlin Wall, a 10 minute walk from Checkpoint Charlie (which is also where you could get on the 'hop hop off sight-seeing buses'- always the best way to get around a large city in my opinion). Reception staff we met were friendly and helpful. All in all a good deal.
But there are some negatives! Our room was not hoovered or dusted during our 10 day stay. The kitchen staff are rude and unhelpful. It was very hot especially at night and no A/C or even a fan made sleeping difficult, to say the least. Yes, we opened a window but the noise outside again prevented sleep. Late at night and at 6am every morning, staff could be heard from the breakfast room shouting very loudly at each other, bins were being filled or emptied also very loudly! And how hard can it be to provide tea/coffee making facilities in the rooms? And altough our bed was big and comfortable the pillow was simply awful!
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