I was robbed while staying at Mercure Alexanderplatz in Berlin. Me and my room mate had both our notebooks stolen from our room while we were out during the day. Now the hotel says we should have put the computers in the safe and they cannot be held responsible. We have been to the policie and they will investigate buy they cannot help us with the compensation that should be paid by the hotel. I will seek legal advice on this but I am really upset. I used to be a recurrent guest at this chain. I will not stay again in a Mercure Hotel and will reccommend no one does.
- Official Description (provided by the hotel):
- At the heart of Berlin life: The Mercure Hotel Berlin Alexanderplatz is in a prime location in the center of the capital, just a stone's throw from the Alexanderplatz U-Bahn, S-Bahn and local train stations. Our 158 spacious rooms and Suites are comfortably furnished and all feature WIFI. From Tegel Airport, the TXL bus goes directly to Alexanderplatz; from Schönefeld Airport, the RB14 takes you the short distance to the hotel. If arriving by car, parking is available at the hotel. ... more less
- Reservation Options:
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- Also Known As:
- Agon Am Alexanderplatz Berlin
- Agon Am Alexanderplatz Hotel Berlin