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“Cannot Fault It”

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Novum Select Hotel Berlin Spiegelturm
Ranked #223 of 634 Hotels in Berlin
Certificate of Excellence
Midlands
Level Contributor
66 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Cannot Fault It”
Reviewed 7 January 2014

For the price we paid, this hotel had everything we needed. The staff were friendly and helpful, the room was of an excellent standard with a fantastic view and the breakfast was more than adequate. Easy transport by train to any destination we required. I really cannot fault this place.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MidlandsToffee_man
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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244 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (8)
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English first
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 26 December 2013 via mobile

Although very clean the hotel is also very cold from the staff to the decor to the coffee or breakfast if you arrive any later than 9 a.m.. We also have to contend with leaking shower, the absence of a bath or any tea or coffee making facilities - as we have been told we could expect when booking- an eyewateringly expensive restaurant and mini bar and staff who treat their clients and customers rather than guests.

Stayed December 2013, travelled as a couple
Helpful?
Thank Richard F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 26 December 2013 via mobile

Pros- the views are great even though they are of downtown West Berlin. It's very clean.
Cons - The staff, the building is very cold and there's no atmosphere. Our shower had flooded on the first night and they must've known about it because there was a mop across the doorway to the bathroom when we got here. It's either very hot or very cold in the rooms. There was no bath as stated, no tea/coffee facilities as stated. Make sure you get up before 9am for breakfast otherwise they run out of food and the coffee is cold. If you arrive after 11pm expect to have to wait and knock on the window for someone to let you in. Some of the staff were nice, but many cold and not very personable. I had a cold and needed hot water for medication and they complained that I wasn't buying anything. Not good service. The rooms are also rather small and the beds aren't particularly comfortable and the double beds are 2 singles as is the duvet.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank dawnyvic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Essex
Level Contributor
49 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 23 October 2013

Completely forgot that I hadn't left a review - so better late than never. We travelled in December 2012 mainly to re visit Berlin and the xmas markets. This hotel is perfectly placed - directly opposite an s Bahn which gave direct access to the city centre. Day travel passes are nothing like the uk and are very cheap. Due to location the hotel was a very good deal. The room was a good size, clean, modern, great views across the city. Fab bathroom with shower. Bed very comfortable (I am a fussy sleeper). All in all would recommend - you do not have to be in the centre of a city when transport links are so good.

The only drawback was the heat - we could not turn the heating down so sweated most of the night which is a shame considering the bed was so comfy. Could have also done with tea making facilities but you could get hot drinks down at the bar.

  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank JayJay11_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stoke-on-Trent, United Kingdom
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 5 October 2013

Stayed here for four nights, and have no complaints. The hotels staff were fine, friendly and helpful. The room was spacious, and spotless, and the beds were comfortable. Though, as others have pointed out, the location is 30 minutes from Berlin Central the train station is almost at the door of the hotel, and with cheap all day rail travel this was not something that would put me off staying there again. We never used the restaurant, as €14 per person for breakfast seemed a little steep, especially when a 3 minute ride to Spandau will bring you to restaurants where a good breakfast can be had for half that price. Otherwise, I am a happy customer.

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Homiletical
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Capital of the World
Level Contributor
61 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 16 September 2013

.. and they could have done so much more. So big, with a great efficient and clean German working staff... however NO gym, no pool, no concierge, and unfortunately no friendly reception staff.
Rooms are decent, big enough, clean, nice working desk. No A/C, no kettle, no suitcase stand.
Breakfast was average - not worth the extra money, take a small walk where you will find a market with fresh juices and breakfast options for a quarter of the price.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank worldCTZN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
85 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 28 August 2013

Stayed here for four nights. I don't have anything bad to say about the hotel. it was clean, modern, good sized room, air conditioned, staff were extremely welcoming and helpful. there was a mini bar which was well stocked in the room. The hotel restaurant was on the 16th floor and provided spectacular views of the city. the food was tasty and the service was excellent. The breakfast spread was good and food was always fresh. The train station was just outside of the hotel and the Spandau city was a 7 minute walk up the road which was really convenient as it had many shops and nice places to eat. The only downside was the location. It's not in central Berlin. it's about a 20 minute train ride into the city so if you want to go out a lot, you may want to get a regional Tain as it is much quicker. Apart from that, the hotel was good and you can easily get to the airport from it. I recommend getting the Berlin Welcome card. It was very useful to have because you can use all forms of transport as many times as you like just like the Oyster Cards in London. I would stay here again.

Room Tip: Book a contour room for about 10 euro more because it's cooler in the summer as the sun doesn...
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Leezz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Novum Select Hotel Berlin Spiegelturm

Property: Novum Select Hotel Berlin Spiegelturm
Address: Freiheit 5, 13597 Berlin, Germany (Formerly Novum Winters Hotel Spiegelturm)
Region: Germany > Berlin > Spandau
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
#129 Romantic Hotel in Berlin
#138 Luxury Hotel in Berlin
Price Range (Based on Average Rates): £
Hotel Class:4 star — Novum Select Hotel Berlin Spiegelturm 4*
Number of rooms: 115
Official Description (provided by the hotel):
Behind a futuristically designed glass front the doors open to a vibrant place of hospitality. All rooms are generously and comfortably furnished and have a fantastic view over the rooftops of Berlin. Our hotel is situated close to the fair grounds, the International Congress Centre (ICC), the Olympic Stadium, the castle Schloss Charlottenburg and Berlin’s High Street Kurfürstendamm.Thanks to excellent traffic connections there is easy access to nearby motorways in all directions. You can also easily discover all of the city’s touristic highlights. ... more   less 
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Also Known As:
Senator Hotel Berlin

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