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Hotel Am Schloss Koepenick Berlin by Golden Tulip
Ranked #304 of 635 Hotels in Berlin
Reviewed 5 July 2013

The Location is very convenient. On Arrival we were placed into a smokers room despite a different confirmation. Second room was extremely smelling of some Kind of chemical. We had to change at 23.45 h. Breakfast Not adäquate for a 4 Star Hotel. F e the Fruit not really fresh, coffee bitter and strong, rolls soft.

Room Tip: Seaside view
  • Stayed: June 2013, travelled with friends
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3  Thank uli9876
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (191)
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31 - 37 of 191 reviews

Reviewed 15 May 2013

I recently stayed at the Best Western in Schloss, Berlin. When I arrived, I was greeted with a warm welcome, and dealt with efficiently.

The room I was given, was a large room, with plenty of space, although I requested a room with a view onto the river, and did not get (This was the fault of Hotels.com)... The room, and the whole hotel to be honest, could do with a spruce up, everything seemed bedraggled, as if it had seen better days. The walls in my room were in serious need of a good paint, and new chairs.

Although the room was dated, and needed freshining up, it was very clean, and as I stayed for 2 nights, it was good to see that the maids cleaned on a daily basis, with fresh towels if you required.

The staff were lovely, and spoke very good English (a lot better than my German). I'm only scoring this hotel average, due to how dated it is, and not at all to do with the staff. They were very friendly, and attentive!

I dined in the Amarillo restaurant, which was part of the hotel. The restaurant, was nicely decorated, and friendly. The waitress was lovely, and worked very hard. The food was excellent, and very reasonably priced, albeit the menu was limited.

The breakfast was buffet style, with a very good selection, and you could help yourself as many times as you wanted.

All in all, I was only staying 2 nights for a business trip. If I had been staying with my husband, or my girlfriends, I would have chosen the nearby Penta Hotel. However, the Best Western was comfortable, and provided everything I needed for a no frills busniess trip.

I would stay here again, as it was close to local amenities, and just a short walk away to bars, restaurants, Patisseries and local shops. This hotel is situated along the Riverside, and it was lovely to sit outside watching the world go by.

Room Tip: Request a room with the view of the riverside, it's really pretty.
  • Stayed: May 2013, travelled on business
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Thank Glynis W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2011

The lady at the reception desk was friendly, but not really interested. The room was very small and had no AC. The bathrrom was smelly and really tiny. The tiles had started gping mouldy. There is only liquid soap in the bathrrom, no shampoo or any other bathroom amenities. While checking out I saw that you can ask for some free things (bathroom amenities) at the reception desk. But there was no hint given by the receptionist when checking in.
In the smoking lounge the wall paper comes off and the ashtrays are emptied but not cleaned in the morning.
Breakfast offered quite a choice of different things, but was presented carelessly. Assorted cheese was heaped on a small plate and looked gross. A pot of coffee stood on the table.
Service was hardly to be seen. The lady only collected the breakfast vouchers.
I won't stay there again.

  • Stayed: July 2011, travelled solo
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Thank dowo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 February 2011

Stayed 3 times now in this hotel - but mainly in fall/winter. That's why i first did not recognize the website photos - whereas the room and restaurant area are correctly represented on the web - the entrance really is on a fairly gray dull street.
The back to the water is only really possible in the summer

Positive:
Price of 80 euro including breakfast was fair
Free internet works well
Reasonable rooms
would recommend this - but only for business

Negative:
Fairly dull area in winter - hotel restaurant fairly deserted

I turn right out of the hotel and then right again over the bridge - crossing the road after bridge - you come to an area where there are a few pleasant bars and restaurant -cellars

  • Stayed: February 2011, travelled on business
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1  Thank MrLoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 April 2009

Best Western is certainly a reliable brand. In Koepenick the hotel is not exceptional but well run and located by the Spree, next to a art museum. Despite its lack of character, staying at the Best Western remain an enjoyable experience, especially because of the friendliness of its staff

  • Stayed: April 2009, travelled on business
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Thank JFPAmsterdam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2007

Our Au Pair (who is from Berlin) gave us, as a Xmas present, two nights in this hotel, and we were over joyed with it.

The location is outside of the centre in the south east of the city, however the S-Bahn is a 5 min walk from the hotel and provides a fast and easy route into the centre.

The hotel was clean, and friendly though on the downside the bar wasn't open during the day.

We would recommend this hotel for anyone wishing to visit this wonderful city who do not want to stay in the centre. Koepenick itself is a great little district with several excellent restuarants and bars.

  • Stayed: July 2007, travelled as a couple
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Thank chrisay59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2017
Google Translation

Room Tip: Nie !!!!! zur Straßenseite buchen und die Ungastlichkeit locker nehmen
  • Stayed: July 2017, travelled with friends
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Thank sonnigantalya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Am Schloss Koepenick Berlin by Golden Tulip

Address: Gruenauer Str. 17-21, 12557 Berlin, Germany (Formerly BEST WESTERN Hotel Am Schloss Köpenick)
Region: Germany > Berlin > Köpenick
Amenities:
Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
#163 Luxury Hotel in Berlin
Price Range: £53 - £88 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Am Schloss Koepenick Berlin by Golden Tulip 4*
Number of rooms: 108
Reservation Options:
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Also Known As:
Best Western Berlin
Berlin Best Western

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