Spent two enjoyable nights at this hotel. Highlights are the friendy staff and the fantastic location. Hotel rooms themselves are very nice, if maybe lacking a little in atmosphere...but thats just down to personal taste.
There were only two issues for us, but these would not stop us returning.
1. On the reservation we requested a feather free room, however this had not been arranged. I did ask at check-in if this had been sorted out and from the somewhat vague response my hopes were not high as we made our way up to the room. Just a liitle frustrating when you check-in late anyway, and then have to wait for housekeeping to come and change the bed linen before you can really relax, shower etc..
2. Found that the service at breakfast was a little on the slow side. Took more than 5 mins after being seated to find a waiter to simply place a hot drinks order. Maybe I am just too used to the exceptional levels of service at hotels in the Middle East, but I still felt that this was too long to wait...let alone then having to try and get the attention of a staff member, of which there appeared to be too few. Management at the hotel have already emailed me to apologise for this (which was appreciated) as I also raised it in feedback directly to the hotel.
We had a room facing into the centre of the hotel. This did not offer much of a view...but was probably quieter than one facing the street.
- Official Description (provided by the hotel):
- Innovative design, clean-cut lines, first-class natural materials and contemporary art are characteristical for Grand Hyatt Berlin located at Berlin Mitte, close to Potsdamer Platz, Brandenburg Gate and Reichstag. The 342 luxurious guestrooms and suites are equipped with B&O flat screen TVs and Wi-Fi. Grand Hyatt Berlin features restaurants Vox, Tizian and mesa, Vox Bar and Club Olympus Spa & Fitness on the rooftop which offers a large pool, cutting-edge fitness equipment, a sauna and Jacuzzi. ... more less
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- Also Known As:
- Grand Hyatt Berlin Hotel Berlin
- Berlin Grand Hyatt
- Hyatt Berlin
- Berlin Hyatt