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“Fantastic hotel and great restaurant”
Review of Grand Hyatt Berlin

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Grand Hyatt Berlin
Ranked #22 of 635 Hotels in Berlin
Certificate of Excellence
Reviewed 8 May 2014

Was there for Xmas holidays, very nice location within walking distance of main attractions. The accommodation was great, sauna and pool with a great view, these were really relaxing holidays. The best part was the German restaurant with its careful waiters and fantastic food, recommend 100x

Stayed: December 2013
Thank McU4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHBerlin, Manager at Grand Hyatt Berlin, responded to this reviewResponded 14 May 2014

Dear McU4,

Thank you for your very kind words. I was pleased to read that you enjoyed your holiday in our hotel and that the location suited you. As you liked our mesa Restaurant so much, I would like to recommend trying Vox restaurant the next time you visit, where you can taste unique sushi creations accompanied by a variety of sake. I look forward to welcoming you back again.

Kind regards,
Frank Heckelmann
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (3,041)
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1,152 - 1,158 of 3,041 reviews

Reviewed 7 May 2014

It is great but expensive. Located at Postdammer Platz just at quick walk from the Brandenburger Tor and NeXT to Tiergarden you are really in the Heart of Berlin.

Service at the hotel is quick and personal and the gym/swimming pool at the top floor are excellent.

Room Tip: Rooms with park view are great...
  • Stayed: April 2014, travelled as a couple
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1  Thank Keld2830
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHBerlin, Manager at Grand Hyatt Berlin, responded to this reviewResponded 14 May 2014

Dear Keld2830,

Thank you for your very kind words. Positive feedback like yours are a great motivation. I am happy to read that our location suited you. Please be sure that your kind words will be shared with the entire team. We look forward to welcoming you back to Grand Hyatt Berlin in the near future.

Best regards,
Frank Heckelmann
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 May 2014

Disclaimer: This review is in hind site (5/2013)bc I actually have time to write now; my family is from Germany, and this is first time staying at a hotel in Berlin after having always stayed with relatives
Lets start: great location if you are new to Berlin. You have easy access to many museums, sites, etc…the closest S/U bahn is potzdamer platz which is a stone throw away. Easy walk to Brandenburger gate and Unter den Linden. Keeping that in mind, this hotel isn't located in shopping central (Kudam) and there are many great restaurants in other parts of the city. Hotel: stayed in Club Deluxe King; awesome room. good wifi, amazing bathroom. They refilled the fruit basket and water daily. The club lounge was nice, good snacks and breakfast, excellent service Happy hour (wine & beer) was 17-19:00. I used the gym twice: adequate cardio equipment (bike, treadmill, etc), but didn't use the spa and indoor pool which looked amazing. Vox= live music, great drinks but add food and $$$$there go the euros!!! Overall feel of the hotel: modern and clean plus art and design with excellent service. Highly recommended for someone new to Berlin and I would stay there again.

  • Stayed: June 2013, travelled solo
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1  Thank Versed5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHBerlin, Manager at Grand Hyatt Berlin, responded to this reviewResponded 14 May 2014

Dear Versed5,

Thank you so much for such extensive feedback and the great amount of time you have taken to share your experience of your stay at Grand Hyatt Berlin! I was glad to read that you had a wonderful time during your stay with us and enjoyed our location. Your appraisal is what motivates our team most to provide excellent service every day. Since you had not the time to try our Spa, may I recommend our day spa on the top floor, offering spectacular views over the city. We hope to welcome you back again soon.

Best regards,
Frank Heckelmann
Hotel Manager

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Reviewed 5 May 2014

Ticked all the boxes - position, breakfast, service, room, spa,swimming pool. Easy to get to all the sights- close to the lovely Tiergarten . Close to a great variety of restaurants and shops. Wonderful breakfasts- started each day with a glass of bubbly with smoked salmon- decadent !

  • Stayed: May 2014, travelled with friends
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Review collected in partnership with Hyatt Hotels
Thank Marilyn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHBerlin, Manager at Grand Hyatt Berlin, responded to this reviewResponded 13 May 2014

Dear Marilyn H,

Thank you for sharing your positive experience with Grand Hyatt Berlin. Therefore, your words of appreciation are a great compliment, and please be assured that I will pass them on to my team as they will provide great motivation. The breakfasts we offer are indeed one of our special treats as we like our guests to start off the day the best way possible. We look forward to welcome you back as a guest in our hotel on your next trip to Berlin.

Kindest regards from Berlin,
Frank Heckelmann
Hotel Manager

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Reviewed 5 May 2014

Very good location. 3 min walk to tiergarten. Food everywhere. and close to brandenburger tor (10min). Try the spa and fitness center at the hotel! There is also a blu man group show on the other side of the street that is pretty cool. I've been to many hotels in the world and this is one of my favorites.

  • Stayed: May 2014, travelled with family
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Review collected in partnership with Hyatt Hotels
Thank Loukomalada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHBerlin, Manager at Grand Hyatt Berlin, responded to this reviewResponded 13 May 2014

Dear Loukomalada,

Thank you for your review on Grand Hyatt Berlin. We place great value on the comfort and wellbeing of our guests. Your satisfaction is the best compliment for us. I am pleased to read that our location suited you perfectly and that you had the opportunity to visit Berlin attractions around the corner. Moreover, thank you for recommending our hotel. We are looking forward to welcoming you back again soon.

Best regards,
Frank Heckelmann
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 May 2014

Nice, modern, luxury and well located Hotel. Close to Potsdamer Platz, Brandenburger Tor and all interesting areas. Just next to Sony Center and Opera. Very good Spa, Sauna and Wellness treatments. Specially the Club-Floor with Lounge ist very nice and a good deal.

  • Stayed: May 2014, travelled with family
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Review collected in partnership with Hyatt Hotels
Thank Thomas S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHBerlin, Manager at Grand Hyatt Berlin, responded to this reviewResponded 13 May 2014

Dear Thomas S,

First of all I want to thank you for rating the Grand Hyatt Berlin so comprehensively. I am happy that your expectations could be met and that you shared your kind words of appreciation with us, since this motivates our team the most. I am also pleased to read that our location suited you perfectly and that you could explore the city center. Moreover, I am glad that you had the opportunity to try our Club Olympus Spa & Fitness.

Best regards from Berlin,
Frank Heckelmann
Hotel Manager

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Reviewed 5 May 2014

Beautiful comfortable hotel with excellent service. The purpose of our trip was to hear the Berlin Philharmonic Orchestra and do some sightseeing. The hotel is perfectly placed for seeing the main sights of historical interest and the Philharmonie a 5 minute walk away. Would recommend this hotel unreservedly. Great service, beautiful room, excellent breakfast.

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with Hyatt Hotels
Thank 281judithg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHBerlin, Manager at Grand Hyatt Berlin, responded to this reviewResponded 13 May 2014

Dear 281judithg,

Thank you so much for your very positive feedback. I was pleased to read that you enjoyed staying in our modern rooms. As a five-star hotel, the comfort and wellbeing of our guests is always our highest concern. Furthermore, I am happy to read that our location suited you perfectly. Your appraisal is what motivates our team most to provide excellent service every day. We hope to welcome you back again soon.

Best regards,
Frank Heckelmann
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Hyatt Berlin

Address: Marlene Dietrich Platz 2, 10785 Berlin, Germany
Region: Germany > Berlin > Charlottenburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Berlin
#3 Romantic Hotel in Berlin
#10 Spa Hotel in Berlin
#12 Family Hotel in Berlin
#19 Luxury Hotel in Berlin
Price Range: £139 - £343 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Berlin 5*
Number of rooms: 342
Official Description (provided by the hotel):
Innovative design, clean-cut lines, first-class natural materials and contemporary art are characteristical for Grand Hyatt Berlin located at Berlin Mitte, close to Potsdamer Platz, Brandenburg Gate and Reichstag. The 342 luxurious guestrooms and suites are equipped with B&O flat screen TVs and Wi-Fi. Grand Hyatt Berlin features restaurants Vox, Tizian and mesa, Vox Bar and Club Olympus Spa & Fitness on the rooftop which offers a large pool, cutting-edge fitness equipment, a sauna and Jacuzzi. ... more   less 
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Also Known As:
Grand Hyatt Berlin Hotel Berlin
Berlin Grand Hyatt
Hyatt Berlin
Berlin Hyatt

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