I went with a large group at the time there were several other groups staying.
The room and linen were clean. There was a TV that had English speaking Sky News. unfortunately no kettle! The room was cleaned daily. The shower was small but warm. I was certainly not dissappointed at the general standards.
The staff however were a bit hit and miss. Some were quite friendly and helpful. Some others obviously went on the wrong course where instead of nothing is too much trouble, anything was too much trouble! That was a little irritating when you are huffed at for wanting to purchase from the shop or bar! After all it is a service industry!!
Breakfast is a continental buffet which is quite well stocked.
A room was broken into whilst we were there. Apparently this had never happened before? I did notice that there was no CCTV or other security measures. The back door is frequently left open for smokers and affords easy access to any others not resident at the hotel. I would suggest the usual caution with your valubles. But I would happily stay at this hotel again if the opportunity arose.
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- Also Known As:
- Akzent Hotel Berlin