first the positives. The Mandala Suites is, as in the name, more of a suite hotel for longer stays but a perfect solution for families and people that need more space. The location is top on the Friedrich Strasse in Mitte but thru an atrium in the second row, ergo quiet ! We stayed in a Mgt. Suite which has about 680 sq.ft.. You walk in, big entrance, to the right separate WC with sink, bathroom with tub/shower and sink, blowdryer, warming towel rack, cosmetic goodies, big bedroom with comfortable bed, big closet with safe - big enough for smaller laptop, flatscreen with intl. channels.
To the left, hallway closet for coats, suitcases etc..much as in an apt and then a combination kitchen/living room with door out onto a balcony looking out toward the west. The kitchen has sink, dishwasher, microwave, two hot plates, dishes - the works - great for families with smaller children. The living room comfortable with couches and chairs, desk, tv with intl. channels.
Breakfast is on the eighth floor in a very modern light room and is extra - but worth it. Most items are on the buffett that is constantly replenished - very fresh - all from breads to goodies, meats and cheese, fish and condiments, müslis and jogurts, at least 5 kinds of fresh fruits. Coffee and tea have to be ordered, you can also order eggs and a selection of juices - problem, there are only 12 tables and if the hotel should be full you won't get a seat quickly. Also when full - the service can be very very slow.
So onto the minuses - check in and check out are disorganised and slow. There are two rooms next to each other - one with a few stairs to get up to - very practical with suitcases. There are beautiful desks set up for check in but no chairs around them, so checking in you stand while the poor staff are also standing typing into a computer on a low desk -Ergonomics at it's best.
Same with check out...
Be careful : the check in time is 15.00 (3pm), we knew this and wrote in advance that we could be a little early as our train came in at 14.15 (2.15pm). We arrived at the hotel at 14.35 (2.35) and we're told the room is not ready. I mentioned that I had written in advance and was told:
Quote: If you want a guarantee, then you should reserve the room for the night before.
I was speechless - this is totally unexceptable and not a good start.
Also our address was incomplete at check in so we handed over our business card to correct this, of which we were assured. Only to repeat the process at check out because it was not done - but why be surprised by someone that could make the above comment, right ?
But one person cannot change that we do highly recommend the Mandala Suites.
- Official Description (provided by the hotel):
- Highest individuality in the centre of the city THE MANDALA SUITES takes the idea of having a home away from home and makes it a splendid reality. Here the service offered by a firstclass hotel is combined with the very private atmosphere of one’s own perfectly equipped apartment. In these apartments you’ll find a peaceful haven in the heart of the city. This privately managed suite hotel creates lots of space in lovingly designed and generously proportioned rooms. Because the rooms can be directly accessed from the side streets, we offer you the greatest possible degree of privacy. The hotel’s elegant and understated appointments have been especially designed to meet the needs of visitors who want to stay in Berlin for a longer period of time. Here you’ll feel at home for a month, a week or just one night. An ideal location THE MANDALA SUITES is ideally situated, with its main entrance directly on the Friedrichstraße and the Gendarmenmarkt right around the corner. A short walk will take you to the points of interest in Berlin Mitte, such as Unter den Linden, the Reichstag, Checkpoint Charlie, the State Opera House, the Humboldt Forum and the Museumsinsel. Here the historic, cultural and political highlights of Berlin are lying at your feet, so to speak. Alternatively, you can use the Stadtmitte underground station, which is just one minute away, as your point of departure to conquer the entire city. From there you’ll have ideal connections throughout Berlin. The shopping opportunities on Friedrichstraße, with its elegant department stores and a multitude of small boutiques, are especially attractive. From here it’s also very easy to reach the big malls on Potsdamer Platz and Alexanderplatz. Rooms The 80 studios and suites, with between 40 m² and 100 m² of floor area, offer an unusual level of spaciousness as well as peace and quiet in the midst of the vibrant heart of Berlin. Separate sleeping and living areas, especially large bathrooms with separate lavatories, walk-in closets, roomy desks, completely equipped open-plan kitchens, and balconies all create a second home for our guests. Earth-toned colours are a balm to the eyes and the soul. Ultramodern technology is seamlessly and wirelessly integrated into this timeless and classic design. High-speed Wi-Fi is always free of charge throughout the hotel. The lounge on the eighth storey A very special breakfast experience awaits our guests every morning on the top storey of the hotel. With a clear view of Potsdamer Platz, exquisite design and a first-class buffet, they can enjoy a long and relaxed breakfast and browse through a large selection of international newspapers. After breakfast, the lounge is available to our guests by special arrangement. The fitness and sauna area is directly adjacent to the lounge. With a view of the skyline of Potsdamer Platz, you can train on state-of-the-art TechnoGym equipment or relax after a Finnish or aroma sauna on a large daybed with a cup of tea from our wide assortment. ... more less
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- Also Known As:
- The Mandala Hotel Berlin
- Mandala Hotel Berlin