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“Peaceful oasis in bustling Berlin”

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Mercure Hotel & Residenz Berlin Checkpoint Charlie
Ranked #34 of 635 Hotels in Berlin
Certificate of Excellence
Reviewed 11 June 2014

We chose the hotel because of its location and were not disappointed. On a relatively quiet back street, it is only about 3 minutes walk from Checkpoint Charlie and 5 minutes walk from the u-bahn stations Statmitte and Kochstrasse. These give very easy access across Berlin. We found travel day tickets good value at 6 euros for unlimited travel all day on trams, u bahn, s bahn and buses. The automatic ticket sales machines all have English translation but do not take 50 euro notes, so make sure you have 20, 10 notes, or coins.
We were pleased to be given an automatic upgraded room on arrival, to an apartment from the superior room we'd booked. It included a microwave and coffee machine. Wifi was free and unproblematic. We decided not to have breakfast included as this option seemed rather expensive, although the out-door tables in the courtyard looked tempting. Instead, within 5 minutes walk of the hotel were two bakeries, two supermarkets, two Italian restaurants, one French restaurant and a Vietnamese cafe.
A big bonus in the hotel was the very helpful, friendly and professional reception staff, providing a much warmer welcome than in most of the hotels we visited in this trip to Germany.

  • Stayed: June 2014, travelled as a couple
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1  Thank mongoose57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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620 - 626 of 3,236 reviews

Reviewed 8 June 2014

We stopped at this hotel for a short break in Berlin in June. Firstly, the location is perfect for the eastern quarter of Berlin, 3 minutes from Check point Charlie - an interesting museum that's worth a visit 12.50 euros per person. The hotel is well located for quality shops and fine dining - around15 minute walk to the trendy riverside restaurants. Try Berliner Republik (the beer bourse bar - where beer prices work like the stock market - interesting ) good selection of typical german dishes plus excellent range of salads. Beer obviously superb!!!
Back to the hotel - we were lucky to be upgraded to a suite - premium room! Not sure why but it was great. Lovely room, extremely comfortable queen size bed, walk in shower etc. Also, Malongo Coffee Machine - nice touch! Breakfast was excellent - usual cereal, fruit, hot and cold choices too numerous to mention. Staff were delightful, very friendly and helpful and made you feel extremely welcome.
This is a good choice for Berlin - getting out and about further afield is no problem - its around 5 minute walk to the nearest UBahn station.
When you arrive at your chosen airport its a good idea to buy City Tour Card - 18 euros for 48 hours which covers ALL public transport and gets you up to 25% discount on tourist attractions.
Berlin is a fantastic city on foot also, lots to see and do. I personally felt relaxed and safe amongst a very friendly population.
Don't forget to take a comfy pair of shoes - you will need them!

Enjoy your stay in Berlin!

  • Stayed: June 2014, travelled as a couple
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2  Thank Annie991
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2014

Great Location, nice rooms, good breakfast that were overshadowed by WIFI that was awful and the hotels knows it needs to do better. This day in age in an Accor hotel in a major city to have to sit in the lobby to get WIFI is not acceptable. The staff attitude is indifferent to the matter whichs matters worse.
The cleaning staff coming at 16:00 in the afternoon is also not acceptable.

Unfortunately a very nice hotel that I will not stay at again.

Advantages:
+Location is great and on a quiet side street but a very short walk to Check Point Charlie and other attractions and U/S Bahn.
+ Breakfast. Good, plentiful. A highlight to the hotel
+ Rooms. Big, nicely appointed

- WIFI is a big problem particularly on higher floors. Get a router on every floor.
- Cleaning should be done prior to late afternoon
- As a Le Club Accor Gold Card member did not feel like they really appreciated loyalty.
- Had a premier executive suite and it has a "nice coffee machine" but then they service dry instant powder creamer instead of liquid. If you are going to provide nice coffee pads also include real cream.

Tip. On the weekends. There is plenty of parking in front of the hotel and after 6:00pm on Saturday is free until Monday Morning.

Probably will stay elsewhere next time in Berlin--sorry.

Room Tip: Ask for a room that has consistent WIFI
  • Stayed: June 2014, travelled with family
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2  Thank mcmurrytravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 June 2014

Best value to price excellent location walking distance from all places clean and we'll kept spa and sports room are small but hospitality is very good the rooms are very big and with all the needs internet + tv are perfect

Stayed: June 2014, travelled with family
1  Thank Gideon L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 June 2014

This was our 3rd hotel on our family honeymoon. Great location in Berlin, near Checkpoint Charlie and near the U-Bahn. Taxi was about €10 from the station to the hotel.
We had a privilege suite as we booked in advance and was a good offer with breakfast included. The suite had 2 separate bedrooms which was great for a family.
Breakfast was very good.
Would stay here again.

  • Stayed: May 2014, travelled with family
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Thank Casson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 June 2014

Very central hotel in a surprisingly quiet street - convenient for the UBahn and other public transport and around the corner from Checkpoint Charlie. Breakfast excellent and staff very helpful.
Will return !!

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with Accorhotels.com
Thank Neil M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 June 2014

We were three people travelling, and we got a nice big room – excellent! Staff was really friendly and the Weingarten cosy and with a good choice of wines. The hotel is very central. Though, the closest metro station was Kochstrasse, and even though it was not THAT far to walk (maybe 7 minutes) after a while, and after a lot of rides on the metro, it felt like it would have been nice to have a hotel that was closer to a metro station, or at least to a metro station that had more lines.

Room Tip: Room 606 was great!
  • Stayed: May 2014, travelled with friends
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1  Thank Zoffan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mercure Hotel & Residenz Berlin Checkpoint Charlie

Address: Schuetzenstr. 11, 10117 Berlin, Germany
Phone Number:
Region: Germany > Berlin > Mitte
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Spa Suites Wheelchair access
Hotel Style:
#18 Spa Hotel in Berlin
#25 Family Hotel in Berlin
#31 Luxury Hotel in Berlin
#36 Business Hotel in Berlin
#43 Romantic Hotel in Berlin
Price Range: £78 - £171 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel & Residenz Berlin Checkpoint Charlie 4*
Number of rooms: 139
Official Description (provided by the hotel):
At our 4-star Mercure Hotel & Residenz Berlin Checkpoint Charlie, you can choose between Single Rooms, Large Rooms, Privilege Rooms, Apartments and Privilege Suites. Our Family Rooms offer plenty of space in two separate areas with a connecting door. One child up to 12 years old can share your room for free and a second child for a charge of EUR 15 per night. Pets are welcome (charge of EUR 10 per night). It is just a short walk to the chic boutiques and the hustle and bustle of Friedrichstrasse, but as a guest at the Mercure Hotel & Residenz Berlin Checkpoint Charlie you can also enjoy the calm and comfort of a grand Wilhelminian-style building The hotel is approximately 10 minutes from the main train station, 15.5 miles (25 km) from Schönefeld Airport and 3.1 miles (5 km) from the A100 highway. ... more   less 
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Also Known As:
Mercure Hotel And Residenz Berlin Checkpoint Charlie
Mercure Berlin

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