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“A nice cosy modern hotel..”

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Hotel Indigo Berlin - Ku'damm
Ranked #71 of 634 Hotels in Berlin
Certificate of Excellence
Reviewed 30 September 2013

At first, and the first thing for my choice for this hotel, was the ' modern look ' and situation by the famous Alexander Platz.. But.. As I arrived there, I found that this was something different.
Situation ok, room ok, but the final touch lacked... No general information in hand, yes,later I found out, it was on TV-screen.. Breakfest, opening hours etc.
Small, comfortable, modern , in quite a comfortable way but the 'finishing touch' just lacked..
The restaurant area was nice, personnal nice, but ' the touch' just lacked..
This hotel is perfect for a businessman for a night or two by the history of Germany (Alexanderplatz..) but that's it..
I was having a celebration of a 60 years birthsday with my wife... Happy for a stay but doun't think
coming back..

Room Tip: ...as upp as possible, 1023 for example (10th floor, big balcony, 'King sweet'
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  • Stayed: September 2013, travelled as a couple
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Thank Timo A T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Hotel Indigo Berlin - Ku'damm, responded to this reviewResponded 15 October 2013

Dear Timo A T,

Thank you for staying with us and leaving such a detailed review. I am sorry you found some aspects of our hotel less than satisfactory. The feedback we receive from our valued guests, like you, enables us to target problem areas. We welcome any opportunity to improve.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Sincerely,

Jaime W
Case Manager
IHGCare

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203 - 209 of 504 reviews

Reviewed 21 September 2013

I stayed at the Hotel Indigo Ku'damm for a whole week in mid September, since I was on a business trip in Berlin. The hotel is about 15 minutes away from Berlin Tegel airport via Taxi (and also costs roughly €15 to get there in the evening). If not by taxi there is also a possibility to arrive by public transport since the station Zoologischer Garten is just 300 meters away from the hotel, where several S-Bahn lines and the U2 and U9 have a stop. Therefore the location is excellent and Ku'damm is just behind the hotel with several shops.
The hotel itself was very stylish and I liked that and definitely chose this hotel since there aren't many Indigos in Europe (as far as I know). The hotel staff was very kind, got a nice room on the 3rd floor with complementary fruits and water (since I hold the Platinum Elite membership) but they forgot the newspaper:-) Never mind I didn't have the time anyway to read that.
The room was very nice, small but greatly styled and the shower was lovely. Also have to mention that the breakfast was superb and anybody could find something for his/her taste (served for example antipasti every morning with mozzarella which was my favorite with the handily squeezed orange juice.
All in all I was very satisfied and would definitely chose this hotel again and would other advise also.

  • Stayed: September 2013, travelled on business
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Thank Laszlo S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AzureProperties, General Manager at Hotel Indigo Berlin - Ku'damm, responded to this reviewResponded 23 November 2013

Dear Tohimen,

I am really pleased to hear about your recent experience at the Hotel Indigo Berlin Ku' damm!

Thank you very much for letting us know, that you have had such a good stay while visiting Berlin during your recent visit. As a company we greatly value your feedback as we constantly strive to maintain a consistently high standard of service.

It's great to hear, that you appreciated the modern design displayed throughout the hotel and the great location as well to learn, that you appreciated the personal approach in our hotel!
Please be assured, that I have shared your feedback about our friendly staff and all the positive details with the team, as it is only the credit to them to create those special moments you experienced.

We look very much forward to welcome you back very soon to Berlin and the Hotel Indigo Berlin Ku'damm!

Thank you!

Best regards,
Miriam Malzkeit
General Manager

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Reviewed 18 September 2013

Having stayed at the other Indigo in Berlin (Alexanderplatz), I can honestly say that this is the better choice.
Loved the shower, the room was slightly small but adequate and the central location is a big plus.
Breakfast is good, staff very helpful and check in and out smooth and professional but with nice personal touches.
Recommended by me and I am looking forward to going back!

Room Tip: to the back is quieter!
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  • Stayed: September 2013, travelled on business
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Thank pjspjs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AzureProperties, General Manager at Hotel Indigo Berlin - Ku'damm, responded to this reviewResponded 23 November 2013
Google Translation

Lieber pjspjs,

ich danke Ihnen für Ihre Beurteilung und Ihre Zeit, um Ihren rezenten Aufenthalt in Berlin und bei uns zu teilen.

Es freut uns sehr zu hören, dass Sie sich bei uns so wohl gefühlt und das Angebot in unserem Hause genossen haben. Wir schätzen Sie, als unseren Gast und Ihr Feedback sehr, nur so können wir auch individuell auf Ihre Bedürfnisse eingehen und die Erhaltung unserer Standards gewährleisten.

Ihre Bewertung wurde innerhalb des Teams geteilt und freuen uns, Sie bei Ihrem nächsten Berlin Aufenthalt wieder bei uns zu begrüßen.

Vielen Dank & Beste Grüße aus Berlin,
Miriam Malzkeit
General Manager

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Reviewed 7 September 2013

The team at Hotel Indigo are so helpful and friendly; spent lots of time helping us plan and advising.

The hotel is very clean and tidy, shame there are building works going on outside as it gives off an awful smell!

The breakfast is a good combination of typical contiental and some additional savory options.

Location is great... 10mins walk from the Zoo station which is a hub point connecting you to all the required lines.

Rooms might be considered a little cosy but were fine for two girls sharing. Shower is lovely and hot water is instant so no hanging about. Our room even had an iPod /iPhone dock which was useful for a little music.

Would recommend!

  • Stayed: August 2013
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Thank Sarah C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AzureProperties, General Manager at Hotel Indigo Berlin - Ku'damm, responded to this reviewResponded 23 November 2013

Dear Chongy_uk,

I was really pleased to hear about your recent experience at the Hotel Indigo Berlin Ku'damm!

It is always to our utmost concern to meet the expectations our guests have on the journeys and it is a great reward to the team to receive such great feedback from you.
It is our pleasure to be there for you, especially creating a comforting atmosphere in our boutique-based home with a personal touch.

Please be assured that I have forwarded your response to the team to share this.

Thank you for sharing your comments and your recent experience.
We look forward in welcome you back to the Hotel Indigo Berlin Ku'damm in the very near future.

Best regards,
Miriam Malzkeit
General Manager

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Reviewed 3 September 2013

Great location - close to Kudamm and the S and U Bahn, love the Aveda toiletries, very confortable bed, clean, stylish, has a gym... breakfast is average, not better nor worse than similar hotels... great staff.

  • Stayed: August 2013, travelled on business
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1  Thank Maripau11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AzureProperties, General Manager at Hotel Indigo Berlin - Ku'damm, responded to this reviewResponded 23 November 2013

Dear Mariqau11,

thank you very much for sharing your feedback on your recent visit to Berlin and staying at the Hotel Indigo Berlin- Ku'damm.

It is great to learn, that you appreciated the modern design displayed throughout the hotel and the great location of it, so you became part of our neighborhood story- right in the middle of the historical west-part of old Berlin, now connected with its rich design and art based surrounding!

We trust you have taken many more memorable moments of your Berlin visit with you and would be pleased to welcome you back during your next visit to this exciting city!

Sincerely yours,
Miriam Malzkeit
General Manager

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Reviewed 30 August 2013

Stayed here for 3 nights arrived very late at night and the restaurant actually made us a wonderful pizza at midnight even though they had finished for the night. the staff go the extra mile to please always with a smile cannot fault them. location is excellent, rooms clean and cater for all your needs including free landline calls to uk!! If you want a dining experience go to a small french restaurant within walking distance called the heising unforgettable wonderful food
well worth 46 euros for 3 courses.

  • Stayed: August 2013, travelled with friends
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1  Thank berthabeb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AzureProperties, General Manager at Hotel Indigo Berlin - Ku'damm, responded to this reviewResponded 23 November 2013

Dear Berthabeb,

I am really pleased to hear about your recent experience at the Hotel Indigo Berlin Ku'damm!

Thank you very much for letting us know, that you have had such a good stay while visiting Berlin during your recent visit.
As a company we greatly value your feedback as we constantly strive to maintain a consistently high standard of service. It is great to learn, that you appreciated the personal approach in our hotel!

Please be assured, that I have shared your feedback about our friendly staff and all the positive details with the team, as it is only the credit to them to create those special moments you experienced.

Thank you once again and looking forward to your return visit- hopefully soon!

Best regards,
Miriam Malzkeit
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2013

I recently stayed here on honeymoon, and had a great time. Staff are very attentive and quickly realised that we didn't speak the best German, so spoke English to us for the duration of our stay. We were told when we arrived that we had been upgraded as honeymooners and when we reached our room found a note from the staff alongside a plate of fresh fruit and chocolates, which was very sweet.

The hotel is centrally located, within walking distance of the shops on Kurfurstendamm and even closer to the zoo and its rail station. The hotel also has a built in Austrian restaurant which, while a little pricey, is well worth trying.

If I were to have one gripe it would be that our room did not have a double bed. Despite the upgrade, our bed consisted of two singles pushed together, and we even had two covers. Given that we originally booked a double bed, this was quite annoying.

All in all though, great value.

Room Tip: Some rooms have a zoo view
See more room tips
  • Stayed: August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Sean892013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AzureProperties, General Manager at Hotel Indigo Berlin - Ku'damm, responded to this reviewResponded 23 November 2013

Dear Sean89201,

Dear gt2638,

thank you very much for sharing your feedback on your recent visit & honeymoon to Berlin and staying at the Hotel Indigo Berlin- Ku'damm.

It is great to learn, that you appreciated the modern design displayed throughout the hotel and the great location of it, so you became part of our neighborhood story- right in the middle of the historical west-part of old Berlin, now connected with its rich design and art based surrounding!

Please be assured, that I have shared your feedback about our friendly staff and all the positive details with the team, as it is only the credit to them to create those special moments you experienced.

We trust you have taken many more memorable moments of your Berlin visit with you and would be pleased to welcome you back during your next visit to this exciting city!

Sincerely yours,
Miriam Malzkeit
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Indigo Berlin - Ku'damm

Address: Hardenbergstr. 15, 10623 Berlin, Germany
Phone Number:
Region: Germany > Berlin > Charlottenburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #71 of 634 Hotels in Berlin
Price Range: £62 - £160 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Indigo Berlin - Ku'damm 4.5*
Number of rooms: 81
Official Description (provided by the hotel):
The Hotel Indigo Berlin Ku’damm has found its perfect location in the authentic history and heritage of the City West, just a few minutes walking distance from the famous boulevard Kurfürstendamm with its wide range of cultural and high-end shopping attractions.Step inside and be surrounded by sublime design and relaxed luxury. Sophisticated, modern design and intelligent attention to detail are united in our 81 modern rooms. Make use of the free landline calls to the USA, China and 17 European countries and benefit of the IHG Reward Program while staying with us.Our restaurant La Maison de L’entrecôte Charlottenburg welcomes you with a variety of its signature dish the Entrecôte. In addition the menu presents a choice of international specialities. ... more   less 
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