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“Overall good hotel but four stars applies mostly to the value”

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Novum Hotel Aldea Berlin Zentrum
Ranked #261 of 635 Hotels in Berlin
Reviewed 3 February 2014

Customer service was varied. Work out how important it is to you. We managed as didn't need a lot except to get the room and in and out. Any more may be a challenge. On two occasions as we waited at reception the staff were on what appeared to be personal calls which took some time to complete before we could talk to them. The response to a query for ice was that the bar may be open sometime. No more helpful than that.
The rooms were very clean, communal areas including toilets also very clean. Rooms large enough for two and three. Bathrooms small but functional, no way the worst in size I have seen.
No problem accessing wifi in our rooms on 5th floor.
We didn't have any noise disturbance from the street or ubahn. Rooms were warm with opening windows.
Location is close to ubahn Bulowstrasse, which in turn is good for access on U2 line to Alexanderplatz.
With regards to the area it is not a tourist area, more residential. Saw a few 'street walkers' who caused no trouble to us. There are bars and restaurants and a good Kaiser supermarket nearby.
This hotel was value for money for what we paid about Euros 40 per room per night. Depending on the season I would possibly pay up to euros 60 for a room per night.
at no point in the trip did I ever feel threatened in any way, scared or at risk from pick pockets near the hotel or anywhere in Berlin.

  • Stayed: January 2014, travelled with friends
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Thank vj71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovumGroupHotels, Guest Relation Assistant at Novum Hotel Aldea Berlin Zentrum, responded to this reviewResponded 17 February 2014

Dear guest,

Thank you for your nice review.
We are delighted that you had a nice time in Berlin.
We would be glad to welcome you again in one of our Novum Hotels.

Faithfully Yours

Aldea Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (1,465)
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Reviewed 25 January 2014

A realy nice hotel in an interesting part of Berlin for various kinds of shoppings and easy access to metro ( & rest of mass transportation) as its only 3 min. from metro station.
The best part of the hotel is the breakfast which is realy super and with a reasonable price ( 7.5 euro ).Another is the fast & free internet.
Last but not least ,it usualy offers good price deals .

Room Tip: view is not so good in the back ( naturaly ! )
  • Stayed: January 2014, travelled on business
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Thank Dimitris C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 January 2014

The check in was fast and without problems, reception staff - helpfull and friendly.
The rooms are spacious, clean, bathroom is renovated, towel change on a daily basis.
Breakfast is ok for 3* but the service staff can be more attentive and the food can be bit more variable.
Price for the hotel is acceptable.
Good location - undeground station a front of the door.

  • Stayed: January 2014, travelled with friends
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1  Thank user00user
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 January 2014

The Aldea is located in Shoneberg on Bulowstrasse, opposite Bulowstr U-Bahn station and on several bus routes.
The check in was relatively quick and the reception staff were sufficiently friendly (although with one exception, not outgoing).
My room was 111 on the 1st floor. It was spacious and had plenty of desk and wardrobe space.
Bed was comfortable, although only 1 pillow provided as despite being a double it was made up as a single. When I asked for another pillow at reception I was told to go back the next day as the girl didn't know if they had any!
Decent TV with English channels available. En-suite was reasonably sized and shower worked well despite the head being loose (this was fixed as soon as I reported it). Hairdryer is also provided in room.
The WiFi is free but pretty useless in rooms- good enough to scroll through Facebook but should you want to do anything online then you'll have trouble- go to the bar/ reception area and it is stronger.
The facilities in room are very limited- no hospitality tray, just a bottle of water left with a price tag for 4 euros!
The bar is small and quiet, but not too expensive and the barman was very friendly- can't comment on breakfast as I didn't have it, but i believe it iis 7,50 and continental.
The area isn't bad at all- a couple of bars which are populated by locals but very welcoming to tourists, a few takeaways and plenty of restaurants if you go out of the hotel and turn right to the traffic lights. Kaisers supermarket down the road is open until Midnight and stocks all you need. Yes, it is in the Red Light District and I was approached by prostitutes on a couple of occasions, and as soon as I said I didn't speak German they politiely walked away, so i wouldn't be put off by this.
I paid £17 a night for this in advance, When you consider the central location and decent quality, this is an excellent rate. On that basis I would reccoment. If you are looking at anything over £40 a night though, look elsewhere!

  • Stayed: January 2014, travelled solo
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1  Thank AlexJ262
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 January 2014

For the very low price we paid, the staff were friendly, it was clean, quiet, warm, everything worked and we could leave luggage in a secure room as we arrived earlier than check in time. We didn't take the breakfast as there is a little newsagents round the corner which did excellent cheap rolls and coffee.
It was 30 seconds away from the metro which takes you directly to Potsdamer Platz and Alexanderplatz. Saw nothing of the so called red light district at all. The 23hour pub Bulowkneipe just down the road is great if you want a non-tourist German speaking (and a bit rowdy) night with a beer and cigarette =)
Would highly recommend if you are looking for a budget hotel with a comfy bed in a convenient locations, and don't mind not having coffee facilities or safe in the room.
Excellent hotel.

  • Stayed: December 2013, travelled as a couple
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1  Thank lauradrake21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 January 2014

This hotel is walking distance to some of the tourist sights plus the metro is just outside. The staff were really helpful and the rooms were a bargain. The only thing was that they have the eco friendly sign up about re-using towels which I commend and I hung mine up and yet they were still replaced. Good Wi-Fi and fine breakfast.

  • Stayed: December 2013, travelled solo
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1  Thank Carole S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 January 2014

I stayed here over Christmas with my family. We all thought the hotel was really good value for money and was convenient as it was located right by Bulowstrasse station on the U2 line. Was really easy to get here from Schoenefeld airport. Just take the R14 to Alexanderplatz and change to the U2 to Bulowstrasse. On the way to airport you take the U2 to Alexanderplatz and get the RE7 to the airport. The hotel looks quite worn but was very clean. The rooms were a good size but the bathroom was tiny, but good strong shower so that made up for it. The hotel is meant to have wifi but in our room, on the 3rd floor at the front of the hotel, we couldn't get any signal. The only thing that put a dampener on our stay were the noisy idiots in the room opposite. I called reception to complain and to their credit they did come upstairs to ask them to be quiet however it started again half an hour later. We also had breakfast one morning, €7.5 each, and it ok, mainly cold meats and cheeses, the only hot food was scrambled egg. They also had a selection of breads and rolls but no pastries, the only fruit they had was a mixed fruit salad and they also had some cereal and yogurts. The reception service was mainly good with the exception of one brunette girl who tried her best not to answer an questions.

  • Stayed: December 2013, travelled with family
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1  Thank Shazgnome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Novum Hotel Aldea Berlin Zentrum

Address: Buelowstr. 20-22 | Schoeneberg, 10783 Berlin, Germany
Region: Germany > Berlin > Schoneberg
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
#21 Best Value Hotel in Berlin
Price Range: £34 - £107 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Novum Hotel Aldea Berlin Zentrum 3*
Number of rooms: 230
Official Description (provided by the hotel):
The Aldea Novum Hotel is comfortable and contemporary furnishings. Functional rooms in various categories, free Wi-Fi, big breakfast buffets await every visitor. The majority of our rooms are suitable for small families. (3 Or 4 people) ... more   less 
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Also Known As:
Agon Aldea Berlin
Hotel Agon Aldea

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