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“Lovely hotel but everything else was bad.”

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MEININGER Hotel Berlin Airport
Ranked #137 of 634 Hotels in Berlin
Certificate of Excellence
Colchester, United Kingdom
Level 4 Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Lovely hotel but everything else was bad.”
Reviewed 21 July 2014

Just got back from one night stay at this hotel. Hotel on first impression was bright, modern, funky and most important of all, CLEAN. We checked in, went up to our room. The corridor smelt of nappies but we got over this pretty quickly. We arrived off of a morning flight but couldnt check in til afternoon so we went into city centre. We arrived in the afternoon so the first thing we wanted was a quick shower to freshen up. No towels. Went to reception to ask for towels and told "It's because check in is not for another hour" (Why wasn't this spotted when we checked in?) Polite lady apologised (her boss I think was watching from across the bench) and said that the room hadn't been cleaned yet and she would send someone up. No problem, we didn't mind that at all... 15mins later the door opened unexpectedly whilst we were getting changed with a lady screaming in German at us. Woah. She tutted at us as if we were bad people? We explained (in German) that our German wasn't good enough to understand her fast shouting... she proceeded to shout in German regardless and it was quite scary. We left the room for 5 minutes. Not happy about her just walking into our PRIVATE room like that. We came back and she was still complaining in a horrible tone of voice, but she let us in so we said thank you and that was the end of that. We also weren't offered the shuttle bus back to the airport so we had to make our own way. We are not the kind of people to complain but we feel that it was all fake smiles and a lovely hotel but the real customer relations was lacking. We would even probably stay here again, it was a lovely hotel and you get a good deal for your money... Just what was up with that cleaning lady?! It spoilt the whole stay.

  • Stayed July 2014, travelled with friends
    • Value
    • Rooms
    • Service
Helpful?
3 Thank Iloveorlando3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toni M, Front Office Manager at MEININGER Hotel Berlin Airport, responded to this review, 28 July 2014
Dear guest,

thank you for taking the time to write such a detailed feedback.
We are sorry for the missunderstanding regarding the issue with your room.
We will talk to our housekeeping to make sure that they will handle such situations more carefully.
Apart from this, we hope that you enjoy the rest of your stay with us.
We would be glad to welcome you again and proof our service.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (26)
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English first
Paris, France
Level 6 Contributor
95 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 12 July 2014

Really amazing value for money, the quality of the room and infrastructure is superior...the room is very big and amazingly functional, comfortable, and trendy. I would recommend this hotel to all my family and friends. Really helps that a supermarket is right below the hotel. Really great place.

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Pierre-Jules_U222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MEININGERHotels, Leiter Gästebetreuung at MEININGER Hotel Berlin Airport, responded to this review, 18 September 2014
Thanks a lot for your words of praise!
It`s great that we were able to make your stay in Berlin such an enjoyable one.
Sounds like you loved your room at MEININGER! And the supermarket next door really is big help, makes it very convenient to get some food to prepare in our guest kitchen, which is available for free use during your stay.

It would be a pleasure to see you again!
Your MEININGER Team
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Ny
1 review
Reviewed 8 July 2014

Nice, walkable location, visible from Grünberg train station, next door to ALDI supermarket. Excellent English-speaking staff. Clean rooms with lots of hot water. Also walkable to Schönefeld airport, about a mile.

Room Tip: No toiletries provided, more of a hostel vibe. Buy your groceries at the grocery store next door an...
See more room tips
  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with BudgetPlaces

Helpful?
Thank Taryn P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MEININGERHotels, Leiter Gästebetreuung at MEININGER Hotel Berlin Airport, responded to this review, 18 September 2014
Thanks for rating us!
Sounds like you enjoyed your stay in Berlin and liked your room and the location fairly close to Schönefeld Airport.
Why not check out our MEININGER Hotels around Europe, like Amsterdam, Hamburg or Frankfurt?

We hope to welcome you again soon!
Your MEININGER Team
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London
Level 4 Contributor
43 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 7 July 2014

Had a relatively early flight, so rather than stay in central Berlin, took this option. One stop from the airport on the train and they also run a shuttle bus every 30 minutes for €3. Stayed in a mixed dorm x 4, €15 for the night. The hotel is as funky on the inside as on the outside. Rooms are big in comparison to sister hotel in central Berlin and very new. Fun to sit in a deck chair on the roof terrace and watch the planes take off. Very friendly and helpful staff. Food and drinks not expensive. Would happily stay here again.

  • Stayed July 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Travelguru123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MEININGERHotels, Leiter Gästebetreuung at MEININGER Hotel Berlin Airport, responded to this review, 18 September 2014
Thank you very much for your great feedback!
Sounds like you had a truly fantastic stay at MEININGER Hotel Berlin Aiport.
It`s indeed nice to enjoy a drink on our rooftop terrace, we are glad you enjoyed your time here.

Did you know we also have hotels on other European cities, such as Brussels, Munich and Vienna?

All the best, your MEININGER Team
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Limanowa, Poland
Level 4 Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 June 2014 via mobile

Nice service, free parking, very clean rooms. Extra service to the airport SXF, but take into consideration, it starts from 6:00 am. Comfortable lobby bar with tables outside, something very practical for short stay.

Stayed June 2014, travelled solo
Helpful?
Thank VoytekLI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Meininger H, Other at MEININGER Hotel Berlin Airport, responded to this review, 27 June 2014
Thank you very much your review! We are glad that you had a stay here!

Your MEININGER Team
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Kuala Lumpur, Malaysia
Level 6 Contributor
71 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 12 June 2014 via mobile

We stayed there on 3rd June. Very convenient as we flew in and out of Berlin. The shuttle is free from airport, takes only 5 minutes to reach. The return journey costs Euro3 person. But worth it due to luggage. You hv a cheaper option but hv to walk abt 5 minutes and take a train.

We booked 2 beds in a 4 bed dorm, since there was no one else, we had the whole room to ourselves. The provide packed lunch for 4.90 Euro- it comes with a sandwich, water, fruit and 2 chocolate bars. Their extensive buffet breakfast costs 7.90 Euro but really worth it if you are planning a late lunch. Which is what we did.

The place is very clean, staff extremely friendly and comes with free wifi.

Recommended if you are flying in and out if Berlin. Going to the city is convenient as the train station is 5 minutes away. A day pass for all zones / all modes is 7.20 Euro.

The two beds in the dorm cost 16 Euro per person per night.

Stayed June 2014, travelled with friends
Helpful?
1 Thank csoosai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Meininger H, Other at MEININGER Hotel Berlin Airport, responded to this review, 27 June 2014
Thank you very much! We are happy that you enjoyed your time in Berlin! We hope to meet you again soon!

Your MEININGER Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 June 2014

The hotel was good and the room was clean. Staff was well co operative and friendly. Can connect to the city soon and hopp on n off bus stop is at a walkable distance. I suggest this hotel to all. Will surely consider it next time.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Viraj_nms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Meininger H, Other at MEININGER Hotel Berlin Airport, responded to this review, 27 June 2014
Thank you very much!

We are glad to hear that and it would be a pleasure for us to meet you again soon!

Your MEININGER Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about MEININGER Hotel Berlin Airport

Property: MEININGER Hotel Berlin Airport
Address: Alexander-Meissner-Str. 1, 12526 Berlin, Germany
Region: Germany > Berlin
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service
Hotel Style:
Ranked #137 of 634 Hotels in Berlin
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — MEININGER Hotel Berlin Airport 3.5*
Number of rooms: 151
Official Description (provided by the hotel):
The MEININGER Hotel Berlin Airport is located exactly where the modern traveller needs it: in the Business Park Berlin close to Schonefeld airport. The airport hotel was opened in April 2012 and offers shuttle services, early-bird breakfast and soundproof, darkened windows. Public transport connections including airport, city train and motorways are excellent. On the roof terrace airport fans can watch the planes start and land - MEININGER offers more than just low-cost accommodation. ... more   less 
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