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Mercure Hotel Berlin Mitte
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Reviews (900)
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All reviewsu bahn stationpotsdamer platztechnical museumnice hotelstayed for four nightsquiet neighborhoodbrandenburg gateminute walkour room was spaciousbreakfast buffetlate at nightcity breaknice breakfastwould stay againhotel barhotel staffpublic transport
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Reviewed 14 April 2014

This is a very nice hotel with a quirky charm that's just 5-minutes by U-bahn from Pottsdamer Platz. Location is a bit funny as it sits in an industrial/business area, but considering how easy it is to get into the city center, it's not really an issue.
Great breakfast and nice bar with fresh snacks. My only complaint was that the bed and pillows were a bit uncomfortable.

  • Stayed: April 2014, travelled solo
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Review collected in partnership with Accorhotels.com
Thank KAM52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure4988, Manager at Mercure Hotel Berlin Mitte, responded to this reviewResponded 16 April 2014

Dear guest,

we very much appreciate your comments regarding your stay in our hotel. This helps us to improve our service constantly. We replaced our mattresses last year and I am very sorry that you felt still uncomfortable. But I am very happy that you were satisfied with your stay. It is always a pleasure to receive positive feedback and I will share your comments with our team. We hope to soon welcome you back to our hotel.
With best regards
Sigrid Scheide & team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2014

I stay here a lot and have for the last four years. Its a classic small business hotel, quite rooms, good breakfast buffet and small bar. There is no restaurant, but the bar does a few snacks. Given its location close to Potsdammer Platz and the bars and cafes there, its not a problem, unless you arrive very late at night and need something. Staff are first class, friendly bar man, helpful at reception and quietly courteous staff at breakfast. Can't beat it for value in the area.

Room Tip: Room facing the center courtyard are a bit quieter
  • Stayed: February 2014, travelled on business
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1  Thank Mark W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 February 2014

Great hotel with excellent breakfast, it is near metro stations, restaurants and confortable rooms. The services are excellent, everybody speaks english, I recommend to travel for business or for a tourism.

  • Stayed: November 2013, travelled on business
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Thank elianecollins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 February 2014

Mercure is a chain i often pick when travelling, in this case i needed an hotel near potsdamer platz and the berlinale IFM, hotel is just at the exit of gleisdreieck u bahn, the street is lonely and quiet a bit gloomy when returning late, though i never felt any alarm. the hotel is greatly renovated, rooms are confortable, service very friendly and nice, there is a cozy inner court where you can have breakfast as it is partly covered, (but it was still cold) breakfast itself is a great point as for most berlin hotels, good variety and all is fresh. I had a fantastic deal for a little more than 40 eu breakfast included so my grade would be top if not for the internet connection that was basically useless, if you stay here bring a cable and connect, the wifi is slow and painful...

  • Stayed: February 2014, travelled on business
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Thank giorobb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 February 2014

Hotel is situated in smal quite side road, which on first view is not looing too exciting, as the direct vicinity doesn't have either shops nor bar or restaurant. However the underground station "Gleisdreick" is only 100meters away. It is 2 station by underground to Potsdamer Platz.. The building accomodating the hotel is a elderly one, which has undergone some renovation/paintings.
the hotel is having a very nice courtyard, ant it must be very nice to have breakfast or a drink there during summer.

Breakfast was very good with every thing you do requiry and fried/scrambled eggs have been freshly prepared at our request.

the room we have had was a bit small, but for one night it was Absouutely ok. The room and sanitary facilities have been verry tidy and sufficent towels,(3 per person) had been supplied.

Staf was verry helpfully, as especially on Sunday late afternoon, when I have had aproblem with my car.

The onyl downfall is the elevator, small and slow.

Room Tip: At warm summer morning have breakfast in the courtyard
  • Stayed: January 2014, travelled with friends
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Thank itsme57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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