In the centre of Potsdamer Platz, this hotel has a perfect location, great ambience and decor, really good food and ..... The best customer service since the world benchmark of the Fairmont hotel in Singapore. Nothing is too much trouble. Left my credit card in Ka De We and the receptionist had it sorted before he could be asked. Asked for the metro station and the concierge came out to show us and advice exactly how to get where we wanted to go. Booked a suite. The room was modern, high quality, tasteful and very functional. Breakfast buffet was a delight to see and everything was at it's peak all the time because of small portions on display which were constantly refreshed.
It is not cheap, but for the location and quality it offers it is really good value. Parking in the basement car park is one euro per hour.
The number one choice for me in Berlin from now on. Strolled down the road to the smart Italian restaurant for dinner last night. (Essenza) and was equally impressed. More