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“Very good service, nice atmosphere”
Review of The Mandala Hotel

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The Mandala Hotel
Ranked #8 of 635 Hotels in Berlin
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed 8 April 2009

The hotel is very well located in the city - close to Potsdamer Platz with fast access to public transportation, cinemas, shopping mall etc.

The service in the hotel is excellent! And we were also excited about the breakfast buffet. I enjoyed the Fitness Centre and the spa area with the Sauna.

The only small negativ point - the bathroom did not really meet my expectation. When taking a shower the floor got wet

  • Stayed: April 2009, travelled with family
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Thank BaluPrague
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,171 - 1,177 of 2,267 reviews

Reviewed 29 March 2009

What a great location in the heart of the modern Berlin at Potsdamer Plaz. There are sophisticated shopping arcades and top restaurants right outside the door, as well as other prestigious hotels and facilities.

The rooms are surprisingly spacious, simple, yet clean and highly functional design...they have a real sense of serenity and are welcome at the end of a busy work day. The only notable issue was that the suites lack contemporary equipment, such as flat panel tv's, which are now standard even in lesser properties.

Overall, there is so much value here, especially in such a preferred location! The reception staff was exceptionally helpful to me with several personal travel challenges, including finding me a suitable mobile phone solution. Room service was always prompt and friendly.

They have a very high end restaurant in the property (FACIL), which I think needs further thinking in order to better accomodate the broader needs of hotel clientele. Also, this property could also use a seasoned concierge, one well connected with top restaurants, though it's hard to beat the real

The managing partner was fantastic in dealing with one issue I had at the restaurant, and, after experiencing his sincere effort to make sure things were right, I wouldn't hesitate to return to the Mandala.

  • Stayed: March 2009, travelled on business
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Thank mimsw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2009

We spent 3 nights in the holel in March.
Everything was great.
Little bit far avay from main shopping streets.

  • Stayed: March 2009, travelled with friends
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Thank Kostya P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 March 2009

if you looking for something a bit different from the Marriot or Intercontinental this hotel certainly fits the bill. The lobby is small, but the rooms are massive, they have desks, walk in wardrobe and a large bathroom, they also have CDs and magazines in the rooms which is a nice touch. The bed is comfy with no problems. The only problem I found was with the breakfast, it cost €25, which unless your not paying the bill, is not worth it at all.
there is little an international traveler will like, lots of meats but other than muesli they have no cereals or other non continental food. if you want a much nicer breakfast stay at the Ritz Carlton across the Platz, its €10 cheaper per night and the breakfast is incredible.

  • Stayed: March 2009, travelled on business
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Thank Lndn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 January 2009

This is a cold and uncomfortable ugy hotel. the staff are incredibly rude and unwelcoming, and unhelpful. would never stay there again

  • Stayed: January 2009, travelled on business
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3  Thank rivernew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 January 2009

NIice Hotel. HELFULL STAFF. Small lobby..
Some problems with the room, we booked for to persons ans when we arrived the room was only prepared for one.
Some days we dint have bath amenities we had to ask. They say the offer nwes papers you like but only a very short list,
We ooked from Designhotels.com , using the promotion os the designshotels club, that included breakfast.
The room had a nice balcony with view for Postdam platz, and spacios, but old design.
Breackfast was explendid but, desorganized, once we had to go up and waited for almost an our to have a table.
The worst was, when we chekout and they charged us the breackfast extra, that was included in the design hotels promotion.

  • Stayed: December 2008, travelled as a couple
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1  Thank portfolio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 January 2009

With it's effortless service and discreet luxury , The Mandala will always be our hotel of choice, when visiting Berlin. Sure it's modern and chic, but not without a deep sense of personality and warmth. It's feel clean and crisp, and not at all dated. The Mandala does what not many design hotels can; it has a near perfect combination of function and form.

So once again we want to thank all the staff on duty over New Year's Eve, for doing what you do so well; taking excellent care of us and making us want to return to your lovely hotel soon again.

Adam & Charlotte

  • Stayed: December 2008, travelled as a couple
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2  Thank SweetandSalt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Mandala Hotel

Address: Potsdamer Strasse 3, 10785 Berlin, Germany (Formerly Madison Potsdamer Platz)
Phone Number:
Region: Germany > Berlin > Charlottenburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #8 of 635 Hotels in Berlin
Price Range: £119 - £301 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Mandala Hotel 5*
Number of rooms: 158
Official Description (provided by the hotel):
Welcome to THE MANDALA HOTEL - the only privately managed 5 Star superior hotel in the heart of the city. This is where your perfect Berlin stay begins. In the centre of the city only a few walking minutes away from famous sights like the Brandenburg Gate or Reichstag, situated at Potsdamer Platz, this design hotel provides harmonic experiences for the senses. THE MANDALA HOTEL features the most spacious rooms in Berlin, the 2 Michelin star restaurant FACIL, premium ONO Spa as well as the QIU Restaurant & Bar and modern meeting rooms. All 158 studios and suites are equipped with highest quality materials and offer a perfect home away from home combined with individual service. The FACIL restaurant provides a refreshing combination of light, elegant fare in an avant-garde atmosphere of pure luxury, located on the inner courtyard of THE MANDALA HOTEL. The architectural design is as exceptional as the cuisine itself: a green oasis surrounded by bamboo and water fountains provides a year-round view of the stars for gourmet dining under an unclouded sky. Chef de cuisine is Michael Kempf - his style of cooking is modern and creative using exclusively fresh and mostly local products. A word of holistic well-being and inner peace high above Berlin can be found at the premium ONO Spa. In a 600m² space overlooking the city of Berlin, the ONO Spa is geared towards individuals with busy and active lifestyles who place a premium on individualism and privacy and want to attain the maximum relaxation and fitness in the shortest amount of time possible. Choose from numerous massages and treatments and enjoy long-lasting relaxation and energy. A stay at THE MANDALA HOTEL offers numerous harmonic experiences for the senses to provide you with the energy you need during your Berlin stay. ... more   less 
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