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“Excellent weekend”
5 of 5 bubbles Review of The Mandala Hotel

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The Mandala Hotel
Ranked #9 of 634 Hotels in Berlin
Certificate of Excellence
GreenLeadersPlatinum level
Oslo, Norway
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Excellent weekend”
5 of 5 bubbles Reviewed 30 May 2010

We stayed here for three days. The room are big and delicate, the breakfast perfect, the staff very very nice and Service minded. We see no reason to try a new hotel for our next Berlin trip.

  • Stayed May 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kreutzburger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Glasgow
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 13 May 2010

I've stayed at the Mandala a number of times, and have loved it every time.
Wonderfully attentive staff, beautiful suites, with lots of attention to detail, from the minibar, to the CD's provided for entertainment. I brought my 1yr old son on one trip last year, and along with the cot they provided him with his own dressing gown, wash bag and slippers.
A perfect location to get to wherever you want to go, tourist areas, business, U-bahn, shopping, eating, cinema, it's all there.
A VERY classy affair.

  • Stayed May 2010, travelled on business
    • Value
    • Location
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Helpful?
3 Thank Zooks2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
118 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 bubbles Reviewed 8 April 2010

Funny how different experiences for the same weekend at the same hotel can be. Easter in Berlin on arrival we were shown a studio room even though I had booked an executive suite. This was rectified within 10 minutes. When we arrived there the double bed had only been made with one single duvet and two tiny decorative pillows and we had to call three times to get a second duvet and more pillows. The rooms are huge comfortable but not as designy as i had hoped but that's a matter of taste. Everything else about the hotel thereafter was brilliant. Excellent service, brilliant location and a wonderful breakfast with a huge selection of stuff from the buffet and eggs cooked to order everyday. The spa area while not huge is very relaxing and boasts some of the best views of Berlin. Would defintiely go back again.

  • Stayed April 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jvgf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Copenhagen
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 7 April 2010

We spend Easter in The Mandala and was very dissapointet of the hotel and its service. The hotel was chosen for its spa, location and because we love design hotels. First the service at breakfast was poor not to mention the selection of food for breakfast which was to be nice very poor. The staff gave a short presentation of what was avalible of warm food two out of three days and all we managed to get was a softboiled egg and some scrambled eggs. Further the spa at The Mandala which consists of two saunas and a sunbed is not worth spending much time in. Our expectations when choosing The Mandala was in no way meet and we will for sure not be returning.

  • Stayed April 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
4 Thank Deichmann-Bendixen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scotland
Level Contributor
119 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 bubbles Reviewed 6 April 2010

Highly rate this hotel - from minute you walk through door you start feeling very spoilt. Superb room, excellent service from Reservation staff, reception staff, all staff in breakfast restaurant who completely spoil you with attention - special thanks to the increadibly pleasant gentleman who makes sure you are not kept waiting long for a table at breakfast - and all handled with a fabulous smile. Superb bar with high level of service and great cocktails offered. Unfortunately did not have time to use Spa - so cannot comment. Thank you to all.

  • Stayed April 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelprincess27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Devon
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 1 April 2010

We stayed in the Mandala Berlin for 5 nights and loved it. The hotel is very well situated at Potsdamer Platz and is across the road from the Sony Centre, so it was convenient for bars, restaurants and shops as well as public transport. It is also close enough to walk to many of the attractions of this vibrant city.
The hotel is very smart and stylish and our room on the 10th floor was very spacious with a large comfortable bed, walk in dressing area and beautiful bathroom. There was also a good desk if you are there on business We had an excellent view of the modern Sony Centre, but there was no traffic noise to disturb our sleep. It was definitely in the luxury class. The hotel restaurant is Michelin starred.
The staff were all brilliant and spoke good English. They were helpful, polite and efficient at all times. The breakfast is expensive if it is not included in your booking, but if you shop around you can find an inclusive deal. It did make the perfect start to the day as there was everything there you could want, including a large selection of fresh juices.
I highly recommend this beautiful hotel - we could find no fault in it whatsoever and would definitely stay there again.

  • Stayed March 2010, travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mutleygirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Farnham, United Kingdom
Level Contributor
224 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 bubbles Reviewed 29 March 2010

This is clearly a quality establishment and the stay was most enjoyable.

Plus points were - the light and fresh style, as many "boutique" places are rather dark and dingy; superior size, fit and finish. Also a great location - not just for business (it's right in the heart of the modern district), but also for getting around as a tourist. Right by the Potsdamer Platz transport hub. Very calm, quiet feel about it.

The only niggles were - lack of flexibility on sleeping accommodation - only 1 bed per room (though a huge one, so not a problem for us - but seem people may want to be aware of this); the "Japanese" style bathroom had a fiddly shower and wasn't sound proofed (again not a real problem for us - just something to be aware of).

Biggest irritation was the lack of room temperature control which led to the poor sleep quality score. There was an independent control but the staff confirmed it had been switched off.... The room got stuffy as a result which lead to having to open a window which wasn't ideal due to traffic noise.

Otherwise - didn't eat there (believe there is an excellent restaurant) or use the spa (again seems to be highly recommended). Did however, use the bar - stylish and relaxing area with an excellent drink menu.

Some niggles, but would happily stay again.

  • Stayed March 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Farnham_Flyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Mandala Hotel

Property: The Mandala Hotel
Address: Potsdamer Strasse 3, 10785 Berlin, Germany (Formerly Madison Potsdamer Platz)
Phone Number:
Region: Germany > Berlin > Charlottenburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #9 of 634 Hotels in Berlin
Price Range (Based on Average Rates): ££
Hotel Class:5 star — The Mandala Hotel 5*
Number of rooms: 158
Official Description (provided by the hotel):
Welcome to THE MANDALA HOTEL - the only privately managed 5 Star superior hotel in the heart of the city. This is where your perfect Berlin stay begins. In the centre of the city only a few walking minutes away from famous sights like the Brandenburg Gate or Reichstag, situated at Potsdamer Platz, this design hotel provides harmonic experiences for the senses. THE MANDALA HOTEL features the most spacious rooms in Berlin, the 2 Michelin star restaurant FACIL, premium ONO Spa as well as the QIU Restaurant & Bar and modern meeting rooms. All 158 studios and suites are equipped with highest quality materials and offer a perfect home away from home combined with individual service. The FACIL restaurant provides a refreshing combination of light, elegant fare in an avant-garde atmosphere of pure luxury, located on the inner courtyard of THE MANDALA HOTEL. The architectural design is as exceptional as the cuisine itself: a green oasis surrounded by bamboo and water fountains provides a year-round view of the stars for gourmet dining under an unclouded sky. Chef de cuisine is Michael Kempf - his style of cooking is modern and creative using exclusively fresh and mostly local products. A word of holistic well-being and inner peace high above Berlin can be found at the premium ONO Spa. In a 600m² space overlooking the city of Berlin, the ONO Spa is geared towards individuals with busy and active lifestyles who place a premium on individualism and privacy and want to attain the maximum relaxation and fitness in the shortest amount of time possible. Choose from numerous massages and treatments and enjoy long-lasting relaxation and energy. A stay at THE MANDALA HOTEL offers numerous harmonic experiences for the senses to provide you with the energy you need during your Berlin stay. ... more   less 
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