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“Excellent Stay”
Review of Swissotel Berlin

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Swissotel Berlin
Ranked #35 of 634 Hotels in Berlin
Certificate of Excellence
GreenLeadersPlatinum level
Bristol, United Kingdom
Level Contributor
73 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Excellent Stay”
Reviewed 20 August 2012

Great experience check in was seamless and very attentive, it was almost like a personalised service, throughout the stay the front desk staff were friendly and nothing was too much trouble. Nice touch my mother only drinks tea so they had room service deliver a kettle, tea bags etc as the room has a Nespresso machine. Room spotless and likewise bathroom, grout etc not a mark or mould or dirt (just one of my things). This is my 6th time in Berlin but the first time at this hotel and I would stay there again and recommend to others. The location is great just off the Ku'damm, on check out they wanted to know not only if I had had a good stay in the hotel but that my break in Berlin had been good. The pool and fitness centre was fabulous. Go experience for yourself.

  • Stayed August 2012, travelled with family
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Helpful?
4 Thank Kelly M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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English first
London, United Kingdom
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 20 August 2012

Lovely hotel near the Zoo tube station (which means it's easy to get anywhere). Great service and luxury rooms. Although a business hotel primarily, it's good value if you want somewhere nice to stay while touring.

  • Stayed August 2012, travelled as a couple
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Helpful?
3 Thank IanR961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne
Level Contributor
37 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 20 August 2012

Glass lifts, the reservation desk is on the third floor (or 4th?) and the glass lift is quite an experience. The hotel is fabulous, great little bar and knowledgable, friendly bartender. The breakfast choice was enormous. The bed was extremely comfortable and the location couldn't be better - close to fabulous shopping and restaurants. The metro was easy to use. We spent 5 nights here after arriving by train at the main railway station. It was then an easy 3 stops by metro to the hotel. Can easily recommend this hotel. PS like all hotels, they put a sign in the bathroom to respect the environment by re-using your towels which we are happy to do, we hung them up but they were changed every day anyway (not one hotel on this trip has left towels hanging).

  • Stayed August 2012, travelled as a couple
    • Value
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Helpful?
3 Thank robynd52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York, New York, United States
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 August 2012

My 17 year old son and I just returned from 6 days in Berlin. Swissotelo was our "home away from home". A great place to stay! When we arrived exhausted from ou overnight flight the front desk staff made an effort o get us a room within 2 hours even though we arrived well before check-out time. They even accommodated us with 2 twins even though our travel agent had requested a double.

The hotel was sparkling clean. Our room was spotless, well equipped with lighting, tables, a desk, great closet and drawers and a comfy chair. Their pillow collection is to die for - big square ones, neck rolls and even one with spelt and pine stuffing. All we had to do is call housekeeping and they appeared.

The front desk and concierge were friendly and very helpful. Even room service, which we ordered a couple of times when we were too exhausted to go out, sent us extra goodies like delicious banana ice cream and an electric kettle so we could make tea wheverer we wanted.

The location was fantastic given its proximity to the U Bahn and S Bahn, major train hubs where you may pick up connecting trains ti all parts of the City. The area is lovely - a cross between 5th Ave in Manhattan with upscale stores and Times Square with a bit grittier blend of a casino, Erotic Museum and discount stores. We felt very safe and often walked back to the hotel from the train after midnight.

Room Tip: Be sure to tell them exactly what you need. If you are travelling with a combo of parent/teenager li...
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  • Stayed August 2012, travelled with family
    • Value
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Helpful?
2 Thank BenjiBoyNYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 15 August 2012 via mobile

There is absolutely nothing bad about this hotel. I just got back from a five night stay and I must admit this is the best hotel I have ever stayed in!
From the cleanliness to the staff to the location you simply cannot fault this hotel!
The staff is extremely helpful and friendly wanting to help in any way they can. When I asked for a late check out because my flight was at 10:30 p.m they gave me the room till 3 for no additional charge!!!!
I would definitely recommend this hotel to anyone going to Berlin and if I am lucky to return I will only stay at this hotel!

  • Stayed August 2012
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Helpful?
2 Thank Katnas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 August 2012

Great hotel, good spacious room offering slippers/toiletries. Staff friendly, polite and very helpful. It is an ideal place to stay for bars/restaurants/shops. Buffet style breakfast both hot and cold and plenty of. Next time I visit Berlin I will book in here'

Room Tip: Rooms that overlook the glass roof in the reception area are quiet, granted you do not look onto the...
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  • Stayed August 2012, travelled with friends
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Helpful?
2 Thank 90dawn90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
stockholm
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 14 August 2012 via mobile

Nice central location close to Ubahn and shopping. Close to the Kurfurstdamm where there are lots of stores. Ugly carpets. Great breakfast. Hard bed but nice pillows. Big rooms. Clean bathroom. Nice personnel. Cool elevators. A bit expensive.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank annika b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Swissotel Berlin

Property: Swissotel Berlin
Address: Augsburger Str. 44 | Am Kurfürstendamm, 10789 Berlin, Germany
Phone Number:
Region: Germany > Berlin > Charlottenburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Green Hotel in Berlin
#15 Business Hotel in Berlin
#21 Family Hotel in Berlin
#32 Luxury Hotel in Berlin
#34 Romantic Hotel in Berlin
Price Range (Based on Average Rates): £
Hotel Class:5 star — Swissotel Berlin 5*
Number of rooms: 316
Official Description (provided by the hotel):
Swissotel Berlin is located at legendary Kurfurstendamm in the heart of city center west! Upon entering the modern, light-flooded lobby you will immediately sense the tranquility. The contemporary design, as unobtrusive as the friendly service promises a pleasant and relaxing visit. Guests appreciate the convenience of free wireless LAN, DSL Internet connection, as well as the Nespresso coffee maker in all of the hotel's 316 rooms. ... more   less 
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Also Known As:
Swissotel Berlin Hotel Berlin
Swissotel Hotel Berlin
Berlin Swissotel Hotel

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