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“Good location”
5 of 5 bubbles Review of Swissotel Berlin

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Swissotel Berlin
Ranked #34 of 634 Hotels in Berlin
Certificate of Excellence
GreenLeadersPlatinum level
Canterbury
2 reviews
“Good location”
5 of 5 bubbles Reviewed 3 June 2014

Very friendly and informative staff. Great location for the Tiergarten. Breakfast took a while but service was great overall. Rooms very clean and tidy. Lobby rather weirdly on the next floor up so entrance is rather underwhelming - but not disappointing.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
Thank Alexander K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (254)
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English first
Watsonia North
1 review
5 of 5 bubbles Reviewed 1 June 2014

I can really recommend the Swiss Hotel Group as the rooms were ready, clean with every toiletries you can imagine. The beds comfortable and warm as it was cold. Great support from the staff. Both my husband and I can recommend this great hotel. Enjoy

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
Thank Godfrey S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chelmsford, United Kingdom
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 1 June 2014

Stayed here for 4 nights in May for a citybreak.

Hotel is nice and clean with mostly modern good quality fittings and furnishings. The staff we dealt with were polite helpful and knowledgeable.

The glass lifts, one from GF lobby up to reception and then reception floor up to I think 9/10 floors can be a bit concerning for anyone with vertigo or a real fear of heights.

Our room (7th floor) was sizeable with wi-fi, TV, Nespresso coffee machine,kettle and was generally very nice.

Be careful if you use the high speed Wi-Fi option this is chargeable and not included free with room!!

Bed firm but OK, nice featherdown duvet but standard down pillows too thin even with 3 of them. Hotel does offer other pillow options but we made do.

Nice bathroom but was let down by poorly designed shower that leaked causing water to pool up around the toilet and soak the surrounding floor.

The room has sealed windows (for safety I presume) so temp control is dependant upon the A/C unit. We did not really use this but it did work however, if staying during particularly hot or cold weather this may become an issue.

The Hotel is located close to Kurfurstendamme which is the Berlin equivalent of say London's Oxford St (i.e. plenty of expensive designer shops) with a nice area similar to a small Covent garden with a selection of restaurants 10 mins walk away.

We did not eat in the hotel but did use the sun terrace once (part of the Restaurant 44) when ordering a beer (and then paying for it) involved a bit of trekking back and forth into the hotel to find someone. The bar did not appear to be open and this was a Saturday lunchtime?

Overall we had a comfortable stay and the hotel was well located for a city break (Zoological Gardens train station just 10 mins walk up the road) giving access to the very efficient and value for money German rail system to get around.

Swissotel could do better for a 5 star but as we were on a deal at @ £100 per night (not inc breakfast)
it did the job.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SIMON T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bad Reichenhall, Germany
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 1 June 2014

A big and modern hotel. Too big. Not for couples, nor family. Maybe fo work, 1-2 nights.
The room looks like it's not yet completed, no space for cloth, bathroom very small, no shamppo for even 1 person, nor shower gel....
Comparing to the Stienberger, 4 min away, 5 starsa hotel, the Swiisotel is 3 stars tops.....
Sadly, I will never be back, and my agent already got my reviw.
Also,
We asked for a corner room, and not only we did not get any, I was told that if we get one it will be for extra chrge 20 € for night.

Room Tip: No can do.
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank vg1987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheltenham
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 30 May 2014

This hotel is just fab. Stayed in a Junior Suite overlooking the Ku'Dam - wonderful views and a modern room. Only small negative was the shower enclosure which leaked. Even had cake for my birthday. Thank you Swissotel.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
1 Thank Darren P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mittagong
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 30 May 2014

Might be expensive but well worth it. Service, staff and venue are excellent. No problem was too big even if challenging. Staff friendly. Good location. Rooms very comfortable. Good effort towards caring for the environment.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Swissotel Hotels & Resorts

Helpful?
1 Thank Mark S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bremgarten, Switzerland
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 29 May 2014

Staff friendly, atmosphere quite and calm, perfect for business. Rooms big enough and modern, breakfast just wonderfull. Shoe cleaning included. Hotel located just in the middle of the city close to everything.

Room Tip: Business hotel
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  • Stayed April 2014, travelled on business
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Helpful?
Thank geilomeilo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Swissotel Berlin

Property: Swissotel Berlin
Address: Augsburger Str. 44 | Am Kurfürstendamm, 10789 Berlin, Germany
Phone Number:
Region: Germany > Berlin > Charlottenburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Green Hotel in Berlin
#15 Business Hotel in Berlin
#21 Family Hotel in Berlin
#31 Luxury Hotel in Berlin
#34 Romantic Hotel in Berlin
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Swissotel Berlin 5*
Number of rooms: 316
Official Description (provided by the hotel):
Swissotel Berlin is located at legendary Kurfurstendamm in the heart of city center west! Upon entering the modern, light-flooded lobby you will immediately sense the tranquility. The contemporary design, as unobtrusive as the friendly service promises a pleasant and relaxing visit. Guests appreciate the convenience of free wireless LAN, DSL Internet connection, as well as the Nespresso coffee maker in all of the hotel's 316 rooms. ... more   less 
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Also Known As:
Swissotel Berlin Hotel Berlin
Swissotel Hotel Berlin
Berlin Swissotel Hotel

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