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“Good breakfast in the neighbourhood”
Review of ARCOTEL Velvet

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ARCOTEL Velvet
Ranked #165 of 634 Hotels in Berlin
Certificate of Excellence
Budapest, Hungary
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Good breakfast in the neighbourhood”
Reviewed 25 January 2014

It's a good, clean hotel with polite staff in a great spot of Berlin. What I liked is the breakfast - the hotel collaborates with a cafe next to it so the hotel breakfast is served there. I liked it, it's good to see locals at the start of your day and the cafe staff was great too.

  • Stayed October 2013, travelled on business
    • Value
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Helpful?
1 Thank Evaking1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VelvetBerlin, Guest Relations Manager at ARCOTEL Velvet, responded to this review, 27 January 2014
Dear Evaking1,

We are very happy that you enjoyed your stay at the ARCOTEL Velvet Berlin.
It is great that we convinced with our services and the hotel location.
We hope you will come again to Berlin and our hotel and we wish you all the best.

Your ARCOTEL Velvet Team
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717 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (66)
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English first
Houston, Texas
Level Contributor
44 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 21 December 2013

Stayed here for several nights for a conference. Asked for a non-smoking room and did not get one one, which made it hard to do my work. No restaurant, so no room service. No coffee machine nor hot pot. They did have a decently stocked snack bar, but with the typical crap at the typical high prices. They do have a contract with a restaurant next door for a breakfast buffet, which costs 17 Euro. I chose to eat healthier and cheaper elsewhere, but they wouldn't comp the costs!

Across the street are several decent restaurants. Do check out the Dada Falafel right across the street. Neighborhood borders on "seedy".

Website was a bit misleading. I almost gave this just one star, but they did have very quiet rooms.

No, if I get a chance to return to Berlin, and I hope I do, this hotel will not be under consideration.

  • Stayed December 2013, travelled on business
    • Value
    • Location
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Helpful?
Thank JHelf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VelvetBerlin, Manager at ARCOTEL Velvet, responded to this review, 30 December 2013
Dear JHelf,

thank you very much for your feedback. We are sorry, that we could not convince with our room and service offer. Of course we will note your wish for a non-smoking room in your guest profile.
We are happy to inform you, that we do have electric kettles available in our superior rooms.
See you soon in Berlin!

Best regards,
your ARCOTEL Velvet Team
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New York
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 29 November 2013

The hotel is very conveniently located in the Mitte district. There are many restaurants in the area. Down the street is the Old Jewish Synagogue.The neighborhood has art galleries, it's good for shopping and is in walking distance to many historical sites.
The room was clean and comfortable. The hallways are very smoky. The wireless is very intermittent but I noticed that in several places in Europe so I don't know if i can blame the hotel.

  • Stayed October 2013, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank MadameLaZonga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VelvetBerlin, Manager at ARCOTEL Velvet, responded to this review, 10 December 2013
Dear MadameLaZonga, thank you very much for your kind feedback. We are happy to read that you have enjoyed your stay and that you were satisfied with our hotel.
We are sorry that you had problems with our internet connection, please be assured that we checked the connection with our technical department to avoid these problems in the future.
We hope to welcome you back very soon. Best regards from Berlin, your ARCOTEL Velvet Berlin.
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Cardiff, United Kingdom
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 8 November 2013

The location of this hotel is excellent with the underground around the corner which makes visiting the tourist locations relatively easy. There are plenty of restaurants in the immediate location so no need to go searching. The room we had was a bit quirky but very clean also there was no view, if you fancy watching a bit of TV in the evenings suggest you take strong glasses as it is the smallest I can remember in a hotel. Also take note that the Wi-Fi is no longer free. Even with these small inconveniences we were pleased with the hotel probably mainly because of the location.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank mac52_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VelvetBerlin, Leiter Gästebetreuung at ARCOTEL Velvet, responded to this review, 25 November 2013
Dear mac52_10,

Thank you very much for your kind feedback. We are very happy to read, that we can still convince our guests with our great and fancy location.

We already forwarded the feedback concerning the size of our televisions to our management department and we are looking forward to continuing the step-by-step exchange of our televisions next year.

It is a pleasure for us to inform you, that WIFI is free and available in all rooms of our hotel. We are very sorry for inconvenient circumstances during restructuring.

If your plans are leading you back to Berlin, please let us know. We are looking forward to welcoming you again soon.

Kindest regards,
Your ARCOTEL Velvet Team
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Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 4 November 2013 via mobile

Great hotel really well situated in the Mitte. Did everything by foot. Had one of the junior suites, with a great rooftop style view. Which gave it a rea "Berlin" taste to it.Really practical as a family room with our 13 year old daughter for no extra cost.
Bit of a shame that for breakfast you need to go outside to restaurant next door. But apart from that a little gem :-)

Stayed October 2013, travelled with family
Helpful?
Thank Kim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VelvetBerlin, Leiter Gästebetreuung at ARCOTEL Velvet, responded to this review, 25 November 2013
Dear Kim B,

Many thanks for staying with us at our ARCOTEL Velvet Berlin and your positive review about our hotel. We will share your feedback with our team, that motivates us to continue our everyday ways.
We would love to welcome you again in our ARCOTEL Velvet Berlin and wish you all the best.
Kind regards,

Your ARCOTEL Velvet Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds, United Kingdom
Level Contributor
90 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 1 November 2013

We had a fantastic view looking over the street, down Orienburger stras. It was lovely just to watch the whole world go by out of the fantastic windows. This is an amazing location! We couldn't believe our luck when we arrived and there are about 10 restaraunts and cafes to choose from before you have even walked anywhere. You are in the middle of everything, yet far away enough for it to be peaceful. Museum Island is about 15 minute walk away, the market and Hackesche Hoff are 10 minutes away by walking. Friedstrass is 10 minutes away and is a main station for the underground, which means if you do want to see some of the sights that are a bit further away you can get the underground/ train there really easily. TV tower and Berlin Dungeons is about 30 minutes walk, which isn't that far because there are so many nice shops/cafes that you pass and can explore along the way to it that it is a thoroughly enjoyable walk.

The staff at the hotel were really helpful with giving directions to anywhere you are trying to find- giving you both verbal directions and showing you on the map and underground map if you need to get it. They always seemed really happy to help.

The room is clean, pleasant and very comfortable. The apple every day is really useful on a city break too! Quick apple to start the day right, so you don't feel too hungry in a morning and can have a good think about what your doing, breakfast doesn't have to be the first priority. We usually just got a pastry or yoghurt from Friedstrasse station as there is so much to choose from there. The yoghurt and smoothie stand was amazing. Le Crocbag was our favourite out of the bakeries!

Room Tip: Higher up gets a better view.
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  • Stayed October 2013, travelled as a couple
    • Value
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Helpful?
Thank jada m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VelvetBerlin, Leiter Gästebetreuung at ARCOTEL Velvet, responded to this review, 25 November 2013
Dear jada m,
thank you very much for your kind note. We are really happy to read, that we met your expectations and you enjoyed your stay in our ARCOTEL Velvet Berlin.
Please let us know, if your plans are leading you back to Berlin.
Kindest regards and best wishes,
Your ARCOTEL Velvet Team
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Playa del Carmen, Mexico
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 21 October 2013

We liked the room, is a goid price, great location, the coffee shoos nearby are very tasty. The internet is for free and works good. The room is clean, not too big, but comfortable. We would come back for sure in our next visit to Berlin.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dra_Gabb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VelvetBerlin, Leiter Gästebetreuung at ARCOTEL Velvet, responded to this review, 24 October 2013
Dear guest,
Thanks a lot for choosing the ARCOTEL Velvet Berlin to visit the capital city of Germany.
We are honored that you was impressed by our hotel and the area around us.
We are looking forward to welcoming you again in our hotel.
Your ARCOTEL Velvet Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about ARCOTEL Velvet

Property: ARCOTEL Velvet
Address: Oranienburger Strasse 52, 10117 Berlin, Germany
Region: Germany > Berlin > Mitte
Amenities:
Bar / Lounge Business Centre with Internet Access Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#82 Romantic Hotel in Berlin
#106 Family Hotel in Berlin
#115 Luxury Hotel in Berlin
#161 Business Hotel in Berlin
Price Range (Based on Average Rates): £
Hotel Class:4 star — ARCOTEL Velvet 4*
Number of rooms: 85
Reservation Options:
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Also Known As:
Arcotel Velvet Berlin
Arcotel Velvet Hotel Berlin

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