Just arrived back after an Easter break at the Ritz Carlton Berlin, great service, great location, bedrooms are becoming a little tired now though, still immaculately clean but little things are slipping, bedding only changed every 3 days, no turn down service in the evening, no chocolates on the pillow, generic shampoo, shower gel and conditioner, 1 bar of soap etc. no longer the luxury bulgari amenities and no orchid in the bathroom. this may sound petty but it's a 5 star hotel and these are te little things that make a place stand out,
The spa is neglected, on each occasion I visited there was no attendant, wet towels left on the floor and pool area was dirty,
Room service was quick but expensive and 2 gin and tonics in the bar was €40,
Just a little dissapoineted as it used to be worth the money. Please RC don't skimp on things to save money as we do notice and are not stupid.
- Official Description (provided by the hotel):
- Located in the heart of Berlin, on prestigious Potsdamer Platz, within walking distance to the Sony Center, The Ritz Carlton, Berlin provides an amazing location for discovery. Our luxury hotel in Berlin, Germany is close to renowned shopping galleries, the Brandenburg Gate, the Diplomatic and Government District and the heart of cultural Berlin. ... more less
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- Also Known As:
- The Ritz-Carlton, Berlin Hotel Berlin
- Ritz Berlin
- Ritz-Carlton Berlin
- Berlin Ritz Carlton