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“Best hotel in Berlin”

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The Ritz-Carlton, Berlin
Ranked #25 of 634 Hotels in Berlin
Certificate of Excellence
GreenLeadersPlatinum level
Canton of Geneva, Switzerland
Level 3 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Best hotel in Berlin”
Reviewed 29 July 2013

Wonderful hotel, great location... The staff is really pleasant, very kind but not disturbing/insisting like it is sometimes in the luxury hotels. The hotel is located in the heart of Berlin. Potsdamer Platz is the new business center of Berlin. Overall the price/quality ratio is very good.

  • Stayed November 2012, travelled with friends
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank fannnnnny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,704 reviews from our community

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Traveller tips help you choose the right room.   Room tips (284)
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Flat Rock, Michigan
Level 6 Contributor
113 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed 28 July 2013

The location of the Berlin Ritz is awesome. The bus and subways are directly across the street, as are the Sony Center and several good restaurants. Checkpoint Charlie is a lengthy walk away, but we preferred walking as much as possible, so the distance didn't bother us at all--that's part of the European experience. Berlin has so much to offer, and coming "home" to the luxuriousness of the Ritz Carlton every night made our time spent there very special. We would definitely return and highly recommend it to other travelers.

Room Tip: The extra you pay for a club level room is well worth it. Not only did we receive a sufficient break...
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  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank BradandGina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alcester
Level 6 Contributor
115 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 27 July 2013

A splendid and luxurious hotel. The entrance artfully combines art deco with opulent chandeliers atop a sweeping staircase. Sevice? Impeccable without being over-stuffy. Rooms (we were on the tenth executive floor) were very specious and excellently equipped with a sitting area, writing desk, free wifi, flatscreen TV and a king-size bed with individual duvets for the two of us. Big bathroom with his and hers basins and a super rainforest shower plus individual handheld shower. Soft towels replaced daily

The Executive Club Lounge was still on the ground floor as the 10th floor lounge was being re-furbished. But it was open for breakfast, light lunches, afternoon tea and evening drinks and canape service.

Breakfast was a bit hit and miss but we eventually got the hang of it -and the staff got the hang of us. Our mission to get well-done toast was finally solved by saying "If it looks too burnt to serve to you, that will be fine for us!". And we learned to be specific about just one egg, soft-fried, sunny side up.

But we were left with a bit of a sour taste because as another reviewer has said, the hotel converted the final bill into GBP at their rate of exchange plus bank charges. The hotel really should offer guests the choice of paying in Euros or Sterling - and the wise guest will choose Euros and let his/her own bank set the exchange rate!.

Room Tip: Pay extra for an execujtive club room on the 10th floor.
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BobandAnnie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zurich
Level 5 Contributor
74 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed 26 July 2013

I had quite a good time at the Ritz Carlton and would have given it a favourable review. However when I got home I found that without asking me they had converted my bill in euros to pounds and charged me 3% for the privilege! This was doubly irritating as my credit card does not add a fee for foreign exchange transactions. A phone call and several e mails later I was no nearer to getting my 3% back. I have given up and resolved never to stay in a Ritz Carlton again. I hope this small extra profit was worth it to them.

  • Stayed June 2013, travelled on business
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Helpful?
13 Thank Tyma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level 5 Contributor
63 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 25 July 2013

The hotel is great and the bathrooms are awesome. Shower is outstanding and very refreshing. Hotel is very helpful. My husband was very warm and they brought a fan to our room for him and the bed was very comfortable and we each had our own duvet! Very nice! Room was very peaceful and staff was very helpful. We were able to purchase our city tour tickets through the concierge which was quite helpful. Awesome location we walked right across to pick up the tour.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dianebornell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi
Level 6 Contributor
99 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 24 July 2013

depending on the price you may want to consider another hotel. great location but somewhat short of what you would expect from a ritz. The rooms are 3 on 5 but the location is 5/5. The service is ofcourse impeccable and the morning breakfast spread is one of the BEST I have ever had. I was disappointed by the weird sized pillows and the quality of sleep.

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank skhemka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 4 Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 23 July 2013 via mobile

The hotel is in a great location. Very close to many attractions. The room was nice and comfortable. The staff was pleasant and very helpful. We were given a corner room which had a nice view. The restaurant attached was not for us but it didn't change our opinion of the hotel. It is a bit pricey but you definitely get what you pay for.

Stayed July 2013, travelled as a couple
Helpful?
Thank Kerri F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Ritz-Carlton, Berlin

Property: The Ritz-Carlton, Berlin
Address: Potsdamer Platz 3, 10785 Berlin, Germany
Phone Number:
Region: Germany > Berlin > Charlottenburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in Berlin
#16 Family Hotel in Berlin
#16 Business Hotel in Berlin
#20 Romantic Hotel in Berlin
#22 Luxury Hotel in Berlin
Price Range (Based on Average Rates): £££
Hotel Class:5 star — The Ritz-Carlton, Berlin 5*
Number of rooms: 303
Official Description (provided by the hotel):
Located in the heart of Berlin, on prestigious Potsdamer Platz, within walking distance to the Sony Center, renowned shopping galleries, the Brandenburg Gate, the Diplomatic and Government District and the heart of cultural Berlin. ... more   less 
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Also Known As:
The Ritz-Carlton, Berlin Hotel Berlin
Ritz Berlin
Ritz-Carlton Berlin
Berlin Ritz Carlton

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